Escalation Manager jobs

Join Jem as our Customer Success Manager. One of Jem s core principles is Customer Obsession . One of the reasons our customers stay with Jem is our support teams. Customer Success Managers build and manage these relationships through proactively creating the best possible customer experience. We re looking for a dynamic, self-driven individual who will serve as the primary enabler for our client...

Join Jem as our Customer Success Manager. One of Jem's core principles is 'Customer Obsession'. One of the reasons our customers stay with Jem is our support teams. Customer Success Managers build and manage these relationships through proactively creating the best possible customer experience. We're looking for a dynamic, self-driven individual who will serve as the primary enabler for our clien...

WHAT WE DOWe're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it!Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.Speaking of love, we're looking for Lulas who love to m...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

Pretoria East Permanent R20 000 per month Customer Relationship Manager Location: Pretoria EastSalary: R20 000 p/m (negotiable)Key Purpose Statement:To ensure that the customer services agents are deployed and managed effectively in order to have the appropriate mix of skill and availability of staff to support the business processes that will effectively meet customer requirements at all times.K...

These jobs were popular with other job seekersAs the Group Customer Care Manager, you will play a pivotal role in overseeing and enhancing the customer service experience across all branches of the car rental operations throughout South Africa. Your primary objective will be to ensure the highest level of customer satisfaction, resolve escalated issues efficiently, and implement strategies to fos...

Full-timeCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packag...

Program ManagerMarket-related Salary PackageJohannesburgThe Program Manager will head up the PMO section, leading the projects team and managing the implementation of the company's IPP projects via selected EPC contractors and partnerships from Financial Close (FC) through to COD and final takeover.ResponsibilitiesManage a portfolio of complex initiatives that span one or multiple lines of busine...

Business Segment: Business & Commercial Banking To contribute to the development of the Governance, Risk framework for Group and Africa Regions Credit by establishing and maintaining the necessary control processes and escalation paths to adequately control the processes and functions supported within the Credit Function. To implement the framework to ensure that services, processes and activitie...

Description You as a Project Manager will be part of Hitachi Energy business based in Modderfontein, Gauteng, South Africa. Working independently with general supervision, Problems faced are difficult but typically not complex and may influence others within the job area through explanation of facts, policies and practices.Your responsibilitiesProject Leadership:Leading the project team allocated...

To plan, coordinate and execute case management work at hospital level. The incumbent utilities clinical knowledge to minimise financial risk and ensure accurate billing through comprehensive accurate coding of patient care.Minimum Requirements:Relevant Nursing qualification.CM or Billings Clerk with ICD training and anatomy and physiology course certification.IDC and CPO coding.3-5 years' experi...

Senior Multi-Manager Operations Specialist Job Title Senior Multi-Manager Operations Specialist Position Type Permanent Role Family Investments Cluster Group Finance Remote Opportunity Some of the time Location - Country South Africa Location - Province Gauteng Location - Town / City Cape Town/Gauteng Introduction Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness...

Senior Multi-Manager Operations Specialist Job Title Senior Multi-Manager Operations Specialist Position Type Permanent Role Family Investments Cluster Group Finance Remote Opportunity Some of the time Location - Country South Africa Location - Province Gauteng Location - Town / City Cape Town/Gauteng Introduction Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness...

We Want You:Ready to lead innovation in software development? Join BET Software in Johannesburg or East London as our Software Development Manager. You'll spearhead teams to meet strategic objectives, manage projects, and influence product development for OwnPay. Establishing standards, processes, and best practices for high-quality software delivery will be your forte. As part of the Senior Lead...

We Want You: Ready to lead innovation in software development? Join BET Software in Johannesburg or East London as our Software Development Manager. You'll spearhead teams to meet strategic objectives, manage projects, and influence product development for OwnPay. Establishing standards, processes, and best practices for high-quality software delivery will be your forte. As part of the Senior Lea...

Digital Business Solutions Project Manager (CPT/JHB/KZN)Product/Project managementCape Town - Western Cape Johannesburg - Gauteng Durban - KwaZulu NatalENVIRONMENT: BE responsible for the direction, coordination, implementation, execution, control and completion of project, while remaining aligned with strategy, commitments and goals of the organization as the next Digital Business Solutions Proj...

Pretoria, South Africa | Posted on 12/03/2024 The Personnel Corporation is a HR Consultancy situated in Cape Town, South Africa that provides end-to-end easy to implement people solutions to small and medium-sized businesses, right through to large multinational enterprises, nationwide. Job Description Our client, a multinational insurance company, is in the market for a service manager Role Purp...

Job Title: Senior Account Manager PrintA printing company that strives to be the best in everything it does is seeking an integral and pro-active senior member of the account management department to provide first class customer service to a designated portfolio of customer accounts.This company is passionate about listening to every clients' story, challenges and vision to come up with tailor-ma...

Position: Team Leader: Care Operations Department: Bonitas Hospital Management Services Grade: B3M2 Position Purpose: To lead a team of professional staff to ensure the management of financial and clinical risks through the application of scheme rules and clinical policies and procedures. Experience: 5 years Managed Healthcare and 2 years case management experience 1 2 years supervisory experienc...

Position: Team Leader: Care OperationsDepartment: Bonitas Hospital Management ServicesGrade: B3M2 PositionPurpose: To lead a team of professional staff to ensure the management of financial and clinical risks through the application of scheme rules and clinical policies and procedures.Experience: 5 years Managed Healthcare and 2 years case management experience 1 2 years supervisory experience an...

Job SpecificationManaging the team resources (has direct reports)Allocating tasksReviewing payments as an authorised A signatory and monitoring client service levels for reporting purposesReview and monitor works performed by other staff members to ensure constructive coaching and feedback can be provided Assist team membersProvide training to new members of staff when required and promote knowle...

Job SpecificationManaging the team resources (has direct reports)Allocating tasksReviewing payments as an authorised A signatory and monitoring client service levels for reporting purposesReview and monitor works performed by other staff members to ensure constructive coaching and feedback can be provided Assist team membersProvide training to new members of staff when required and promote knowle...

Overview A leading industrial manufacturing company situated in Gauteng is urgently seeking the expertise of an experienced Procurement Manager to join their team. The successful incumbent for this position will be responsible for: Support execution of procurement strategy for the maintenance of rolling stock and wayside infrastructure. Domain financial performance (cost control, product continuo...

Job Specification Managing the team resources (has direct reports) Allocating tasks Reviewing payments as an authorised A signatory and monitoring client service levels for reporting purposes Review and monitor works performed by other staff members to ensure constructive coaching and feedback can be provided Assist team members Provide training to new members of staff when required and promote k...