Customer Support Agent Jobs

PPS has more than 200 000 members who enjoy access to a comprehensive suite of financial and healthcare products that are specifically tailored to meet the needs of graduate professionals. PPS is the largest South African company of its kind that still embraces an ethos of mutuality, which means that it exists solely for the benefit of its members. Thus, members who are policyholders can exclusiv...

Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities (including but not limited to): Answering inbound calls timeously. Be professional and polit...

Night Shift Call centre agent Looking for a job to challenge your excellent customer service skills? Look no further.....We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the floor...Job Descr...

An exciting opportunity exists for a Mandarin speaking Cross-Functional Consultant to join our team in Cape Town or Pretoria.The purpose of this role is to provide World Class customer support to customers from the China corridor by assisting with order creation, verifications, number changes as well as providing support to the corridor Agents. The Cross-functional Consultant reports directly to ...

We require Call Centre Agents to sell insurance products full time. This is a fantastic opportunity to join a young dynamic organization. With high earning potential and great hours, this could be just the opportunity that you've been looking for.Our position is aimed at individuals who are looking for better prospects and is based in Cape Town (Southern Suburbs).Benefits included:Basic SalaryAtt...

We are excited to announce that our client in the telecommunication industry is looking for a Principal Specialist Power Performance Agent. Someone who will be involved in the end-to-end management of the Remote Management System (RMS), including site power supply, site power generation, electricity storage and all related solution requirements. 12-month contract Grade 12 is essential. Possessing...

... Analyse and optimize site-specific power strategies based on different customer requirements based on business requirements. Support the operations and maintenance partners by identifying clear techniques and strategies to realize the best possible power provision capability per site. Align technical and commercial models to minimize total cost impact of network. Management for the company, i...

Key Responsibilities:Initiate outbound calls to prospective clients who have shown interest in the company's products through social media advertisements.Engage with clients in a friendly and professional manner, building rapport and trust.Conduct a needs assessment by asking qualifying questions to determine the client's level of interest and potential fit for the product.Transfer interested lea...

You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying questions to determine their interest level, and transfer interested leads to sales consultants. This role requires excellent communication skills, professionalism, and the ability to effectively navigate conversations to generate quality leads Key Responsibilities: Initiate outbound calls to ...

Key Responsibilities: Initiate outbound calls to prospective clients who have shown interest in the company's products through social media advertisements. Engage with clients in a friendly and professional manner, building rapport and trust. Conduct a needs assessment by asking qualifying questions to determine the client's level of interest and potential fit for the product. Transfer interested...

You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying questions to determine their interest level, and transfer interested leads to sales consultants. This role requires excellent communication skills, professionalism, and the ability to effectively navigate conversations to generate quality leads Key Responsibilities: Initiate outbound calls to ...

Responsibilities : Offer first and second-call resolution support to customers via telephone, WhatsApp, Webchat, Distant-Desktop, Route-this and e-mail, including escalations from Tier 1 Agents. Provide more advanced customer support including common mid-level technical questions such as local systems set-up, local network issues, compliance with data standards and applying technical solutions to...

Requisition Details & Talent Acquisition Contact REQ: 133272 Talent Acquisition Consultant: Lerato Sithole Location: Pretoria Cluster: Nedbank Wealth Insurance Closing Date: 23 April 2024 Job Family Sales And Services Career Stream Sales Leadership Pipeline Manage Self: Professional FAIS Affected FAIS Affected - Yes Job Purpose By supporting the Risk Advisor within Nedbank Insurance brokerage, we...

Who are we?MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella all managed online. We are positive that with the right people on board, we will continue to gro...

Description / Key Performance AreasMarketing Old Mutual products to new and existing clients telephonically, in line with the client's needs and financial goals, to enable positive financial futures and protection of assets and estate.As a financial services professional, you will be accountable for maintaining superior service delivery to your customers, through effective personal time and task ...

Reference: JHB001893-JS-1 You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying questions to determine their interest level, and transfer interested leads to sales consultants. This role requires excellent communication skills, professionalism, and the ability to effectively navigate conversations to generate quality leads Key Responsibilities: I...

Reference: JHB001893-JS-1 You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying questions to determine their interest level, and transfer interested leads to sales consultants. This role requires excellent communication skills, professionalism, and the ability to effectively navigate conversations to generate quality leads Key Responsibilities: I...

... Analyse and optimize site-specific power strategies based on different customer requirements based on business requirements. Support the operations and maintenance partners by identifying clear techniques and strategies to realize the best possible power provision capability per site. Align technical and commercial models to minimize total cost impact of network. Management for the company, i...

Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg. Key duties and responsibilities (including but not limited to): Process all customer transactions accurately and timeously. Manage orders from entry to finalisation. Manage all customer feedback requirements regarding Order Status, Backorder Reporting, and general in...

Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. We are currently seeking a dedicated and customer-focused individual to join our team as a Service Desk Agent I. This entry-level position is ideal for someone with excellent communication skills, a passion for assisting end-users, and a desire to contribute to a dynamic IT support environment. Yo...

iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of Service Desk Agent I to join our IT support team. As a Service Desk Agent I, you will be the first point of contact for technical issues, providing essential support to end-users. If you have excellent problem-solving skills, a customer-centric approach, and a passion for IT support,...

We are urgently seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must be computer literate Salary: To be confirmed Location: Johannesburg

Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of the brand representatives. The main purpose of your role will be to increase client loyalty through effective and efficient service to our clients providing our valuable clien...

We are urgently seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must be computer literate Salary: To be confirmed Location: Johannesburg