Customer support Jobs in Johannesburg

Are you based in the United States? Select your country to see jobs specific to your location.Hire Resolve's Client, a leading IT company is looking for an experienced and strategic Credit Manager to join their team at their head office in Johannesburg. The Credit Manager will lead and oversee the credit control function. The successful candidate will be responsible for optimizing collections, ca...

Why join Stryker?We are proud to be named one the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards not to mention various social ...

We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with a first time resolution to queries in order to provide quality service within the required SLA framework, business rules and regulatory requirements through the execution of predefined objectives as per agreed SOPs. 12 month contract - 100% Onsite Process: Accountable for own work quality, stand...

Support all aspects of the technical department. These include: queries from customers, assisting with complex service calls, technician support, queries around parts. Monitoring whatssap group and taking actionAbility to multitask and stay organizedExcellent interpersonal and problem solving skills both telephonically and face to faceAbility to communicate with both clients and techniciansStay c...

As a proud Walmart-owned company, Massmart offers more than just a job; it's a place where you can create a real impact on our customers' lives and your own. Now is your chance to take the next step in your career journey!This is an exciting time to join our World.Our core Values Respect, Integrity, Service and Excellence, are evident in our everyday work environment.We are a merchandise Led busi...

Seeking an experienced Senior IT Support Engineer for a full time on-site position based in Sandton. Duties & Responsibilities: Support a multinational customers network in South Africa and 3 branches in Africa. Remote technical support for 3 branches in Africa Windows Support, Full Networking Support, FortiGate Firewall management, Wifi Management, Printer Management Boardroom with Teams Managem...

Seeking an experienced Senior IT Support Engineer for a full time on-site position based in Sandton. Duties & Responsibilities: Support a multinational customers network in South Africa and 3 branches in Africa. Remote technical support for 3 branches in Africa Windows Support, Full Networking Support, FortiGate Firewall management, Wifi Management, Printer Management Boardroom with Teams Managem...

Reference: PTA000187-CDW-1 Our client in the UK is looking for a technical Customer Support Agent to join their team remotely! Roles and Responsibilities 1 year of experience installing, configuring, and supporting customers' home automation systems Proficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent) Proficiency c...

Reference: PTA000188-CDW-1 Our client is looking Roles and Responsibilities Coming into the job, they should have the following: Proficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent) At least 1 year of industry experience installing, configuring, and supporting customers' home automation systems (preferably Control4...

Reference: PTA000189-CDW-1 Our client based in the UK is looking for a technical Customer Support agent to work remotely from home Roles and Responsibilities Coming into the job, they should have the following: Proficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent) At least 1 year of industry experience installing, c...

Reference: PTA000189-CDW-1 Our client based in the UK is looking for a technical Customer Support agent to work remotely from home Roles and Responsibilities Coming into the job, they should have the following: Proficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent) At least 1 year of industry experience installing, c...

Job Objective: The primary function of the Customer Services Consultant is to ensure deliverables across a range of administrative / support functions to Egoli Gas external customers as well as internal departments and to provide a high level of customer service excellence. The Customer Services Consultant is responsible for the S/O administration, follow up, communication, customer interaction a...

Key Performance AreasCustomer Service- Receive calls from senior customer engineer/ help desk.- Verify/ identify problems with help desk.- Contact users to get clarity on problems and trouble shoot.- Provide telephonic support to users if possible.- Provide physical assistance to users if necessary.- Escalate problems to senior customer engineer if necessary.- Provide temporary PCs to users when ...

Key Performance AreasCustomer Service- Receive calls from senior customer engineer/ help desk.- Verify/ identify problems with help desk.- Contact users to get clarity on problems and trouble shoot.- Provide telephonic support to users if possible.- Provide physical assistance to users if necessary.- Escalate problems to senior customer engineer if necessary.- Provide temporary PCs to users when ...

Roles and Responsibilities1 year of experience installing, configuring, and supporting customers home automation systemsProficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent)Proficiency configuring, installing and supporting Microsoft Office/365, GoogleWorkspace productivity applications and Zuper or equivalent field...

Roles and ResponsibilitiesComing into the job, they should have the following:Proficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent)At least 1 year of industry experience installing, configuring, and supporting customers home automation systems (preferably Control4, but an equivalent will be considered)Proficiency co...

Roles and ResponsibilitiesComing into the job, they should have the following:Proficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent)At least 1 year of industry experience installing, configuring, and supporting customers home automation systems (preferably Control4, but an equivalent will be considered) 1 year of exp...

Europcar has a permanent opportunity available for a Supervisor within the Call centre at Zulberg Close, Bruma. At Europcar we are totally committed to providing car rental rates to our customers and service that lives up to our "Moving your Way" philosophy. This role is rewarding for those who derive satisfaction from being of service, can cope well under pressure and have the ability and drive ...

Responsibilities: Operational Planning: - Develop and implement strategies to achieve a mean time to resolve of less than 1 day. - Identify and integrate new, efficient methods for technical support delivery. - Plan and coordinate team activities to meet operational goals. - Analyse performance data to continually refine support processes. - Proactively identify and remove operational blockers Op...

We have an exciting opportunity for a young and energetic person to join our Contact Centre.Duties and Responsibilities:Customer relationship building managementProvide customers with product and service informationProblem solving tasks during shiftHandle and take full responsibility for customer related queriesKey Competencies and SkillsStrong verbal and written communication skillsListening ski...

As a L0 Call Centre Supervisor specializing in Battery Energy Storage Systems (BESS), you will be a key member of our support team, playing a crucial role in ensuring the seamless operation of our BESS products. Your primary responsibility will be to provide technical assistance to our customers, troubleshoot issues, and collaborate with internal teams to deliver top-notch support. This position ...

Business Segment: Personal & Private Banking Take personal customer sales demand (Lending, Retentions, Enablement, Home Loans Sales, UCount) or service enquiries for two or more of the following: Transactional, Risk, Segment (service only), Fleet, Wealth, Travel Wallet / Secure Code, and or just Secured Lending, or Biz Direct across various mediums (i.e. phone, fax, e-mail, social media etc.) acc...

Send an email about this job to a friend or to yourself. Benefits: Medical Aid Bonus Training Parking Travel Allowance UDM International, a fast-paced direct marketing company is seeking a dynamic, driven, positive and hard-working individual to join the team! In-house training is provided with our amazing training team and coaches. Great weekly bonuses for being a top performer. Referral-based l...

To lead a team of second line technical support agents, ensuring swift and effective resolution of customer technical queries. The Team Leader will be responsible for driving customer satisfaction and retention by implementing innovative support strategies, managing team productivity, and maintaining high technical and service standards. Responsibilities: Operational Planning: Develop and impleme...