Customer Experience Manager jobs

Requisition Details & Talent Acquisition Consultant REQ 134108 Michelle Thabethe Job Family Information Technology Career Stream It Operations Leadership Pipeline Manage Managers Job Purpose We require a Big Data Specialist to assist with harmonising data from diverse sources, to analyse, problem solve, reconcile, develop solutions and build reporting in various tool sets, to enable Business unde...

Duties & Responsibilities Collecting and analysing customer data Tracking sales representatives activities Managing sales pipeline / opportunities for sales representatives Using CRM systems to manage relationships. Developing new ways to meet customers needs. Handling customer complaints Overseeing the interactions between customers and key team members, such as Customer Service Representatives ...

Duties & ResponsibilitiesCollecting and analysing customer dataTracking sales representatives activitiesManaging sales pipeline / opportunities for sales representativesUsing CRM systems to manage relationships.Developing new ways to meet customers needs.Handling customer complaintsOverseeing the interactions between customers and key team members, such as Customer Service RepresentativesDelegati...

ABOUT THE JOBAs a Customer Success Manager (CSM) you are at the center of our mission statement to make every customer a reference and success. In this role, you will manage a portfolio of around 35 customers across the Benelux region. You will be responsible for the day-to-day customer success activities spanning from the last phase of the sales cycle, initial onboarding to continued proactive e...

Overview Hire Resolve is currently seeking a highly motivated and experienced Customer Relationship Manager to join their client s team in the Retail Industry. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with retail customers, ensuring their satisfaction with products and services, and identifying opportunities for growth and upsel...

It's fun to work in a company where people truly BELIEVE in what they're doing! Provide exceptional Customer Service and uphold the company values with the community. Matric Grade 12. 12-18 months face-to-face customer service experience Competencies: High energy levels 1 High attention to detail Ability to think on your feet when resolving problems Customer service centric Sense of urgency Profe...

The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our technologies are shaping the production and people-related ecosystems to become increasingly ...

Newrest is a Multi-Sector Catering Company with 40,000 employees in 54 countries, the Newrest Group, with a turnover of €1,682 million in 2022 and a targeted turnover of €2,300 million in 2023. Newrest South Africa, the leader in Inflight Catering is looking for a Customer Services Manager, to join our dynamic team. Ensure that a complete unit tour is done daily and check with the teams if everyt...

The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies.We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.Our technologies are shaping the production and people-related ecosystems to become increasingly co...

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismOrganisation StrategyManagement LevelSenior AssociateJob Description & SummaryA career in our Experience Strategy practice, within Experience Consulting services, will provide you with a unique opportunity to help our clients change customer behaviours through the experience journey starting with a strategy, then through design, and ev...

Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism Organisation StrategyManagement Level Senior AssociateJob Description & Summary A career in our Experience Strategy practice, within Experience Consulting services, will provide you with a unique opportunity to help our clients change customer behaviours through the experience journey starting with a strategy, then through design, a...

Overview Hire Resolve's client is seeking a motivated and experienced Branch Customer Service Manager to join their team at their Gauteng branch in the furniture industry.The successful candidate will be responsible for managing the customer service operations for their branch, ensuring a high level of customer satisfaction and efficient communication with clients.Responsibilities: Manage a team ...

Are you a dynamic leader with a passion for driving growth and forging strategic partnerships? Then our client - who is an up and coming leader in the security sector - is seeking a results-oriented Business Development Manager to spearhead their expansion. As a key member of their team, you'll have the opportunity to leverage your expertise in identifying new business opportunities, nurturing cl...

A well established IT company are seeking to employ a competent Office Manager / Customer Account Manager.Requirements:Would suit an energetic individual who has a passion for IT technology and service excellence.Industry experienceManagement experienceAtleast 5-years of experience in customer service sales and support, team management and with a background of IT products and services.Certificati...

Areas of responsibility: Financial Management Asset maintenance and management Strategic relationship management Customer service Risk management Administration and reporting Staff management Requirements: Dipoma/ degree (construction or project related) Diploma/ degree with financial modules will be an advantage Professional membership in the facility/ construction management industry would be a...

The Accounts Receivable Team Leader is responsible for maintaining a realistically low incidence of Bad debt by effectively managing the monthly collections target.The incumbent is responsible for all activities related to the day to day operation and related KPI's of their team.He/She maintains and approves statistics and schedules for all staff, including supervision of permanent and temporary ...

Strategic role responsible for overseeing the day to day operational management functions of a super regional shopping centre.This includes managing the operational teams, technical services, building maintenance, soft services, health and safety compliance and budget management.Areas of responsibility: Financial Management Asset maintenance and management Strategic relationship management Custom...

The Accounts Receivable Team Leader is responsible for maintaining a realistically low incidence of Bad debt by effectively managing the monthly collections target. The incumbent is responsible for all activities related to the day to day operation and related KPI s of their team. He/She maintains and approves statistics and schedules for all staff, including supervision of permanent and temporar...

The Accounts Receivable Team Leader is responsible for maintaining a realistically low incidence of Bad debt by effectively managing the monthly collections target. The incumbent is responsible for all activities related to the day to day operation and related KPI s of their team. He/She maintains and approves statistics and schedules for all staff, including supervision of permanent and temporar...

The Accounts Receivable Team Leader is responsible for maintaining a realistically low incidence of Bad debt by effectively managing the monthly collections target.The incumbent is responsible for all activities related to the day to day operation and related KPI's of their team.He/She maintains and approves statistics and schedules for all staff, including supervision of permanent and temporary ...

Job Summary: The Customer Service Manager will play a pivotal role in enhancing the customer experience and supporting the sales team to achieve their objectives. By managing the customer service team, optimizing sales support processes, and ensuring smooth sales operations, the CSM will contribute significantly to the companys growth and customer loyalty. Key Responsibilities: Team Management: -...

Duties & Responsibilities Collecting and analysing customer data Tracking sales representatives activities Managing sales pipeline / opportunities for sales representatives Using CRM systems to manage relationships. Developing new ways to meet customers needs. Handling customer complaints Overseeing the interactions between customers and key team members, such as Customer Service Representatives ...

Strategic role responsible for overseeing the day to day operational management functions of a super regional shopping centre. This includes managing the operational teams, technical services, building maintenance, soft services, health and safety compliance and budget management. Areas of responsibility: Financial Management Asset maintenance and management Strategic relationship management Cust...

ROLE PURPOSETo implement an effective maintenance system within customer facilities and ensure SLA deliveryMAIN OUTPUTSDrive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenanceIdentify maintenance risks on Client's property and equipment towards evaluation and resolutionImplementation of an effective HSE, Quality & Risk Management...