Customer Experience Manager jobs

We are seeking an innovative and strategic Product Manager to spearhead the development and direction of our product lines. This critical role encompasses managing the entire product lifecycle , from conception to launch and iteration, with a significant focus on efficient portfolio backlog management using Azure DevOps . The Product Manager will collaborate closely with cross-functional teams, i...

Direct message the job poster from MoMo from MTNFintech is entering a new phase where operational and commercial excellence has become critical for success. We at MTN believe this is a game changer in terms of our business strategy. We are looking at an incumbent to join us as we build a successful business together.At Group Fintech, we are a purpose and value-led organisation and believe that un...

Nice to meet you! We're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find ...

Nice to meet you!We're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it...

WELCOME TO OLX At OLX, we work together to build a more sustainable world through trade. We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX, Otomoto, Property24. Join OLX and se...

We are looking for a dynamic, customer centric and results driven individual to join the Key Accounts Team at our Amaro Foods Central Office, Epping.PurposeTo take full responsibility in the designated area for availability and visibility of the Amaro Foods product range. Key Performance OutputsConduct daily store visits with formal feedback as per call cycleCo-ordination and successful implement...

Qualifications and Experience- Matric/Grade 12 Marketing degree/diploma 2-3 Years experience in a Marketing environment direct or Customer Relations Manager Skills abilities or Job-related knowledge- Computer Literate Basic retail industry principles Interacting with customers Communications skills Accuracy and strong attention to detail Strong administrative skills Essential Competencies- Adheri...

Customer Relations Manager (CRM)/Channel ManagerWe have a fantastic on-site opportunity for a Mid-weight Customer Relations Manager (CRM)/Channel Manager at a leading Beauty & Wellness Brand based in Johannesburg's northern suburbs.We're looking for an accomplished CRM expert to manage the entire customer relationship process with all the company's Brands through direct, digital, and in-store pla...

Level up your career. Become a customer experience champion and make your mark! Your Purpose: Welcome to your new adventure of being a Client Experience Manager in security services. Your mission? To make sure customers feel like royalty by delivering top-notch service and handling all the ins and outs of our Security Services Department. Your Responsibilities: Picture yourself as the hero of thi...

One of Africa's largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coach...

Our client in the Banking/ Fintech industry is recruiting for an Insurance Management Product manager for a 6-12 month contract. Your role will involve providing strategic leadership, industry expertise, and portfolio management to develop insurance products within a telecommunications framework. You will craft and execute a roadmap for delivering innovative and efficient insurance solutions, lev...

Our client in the Banking/ Fintech industry is recruiting for an Insurance Management Product manager for a 6-12 month contract. Your role will involve providing strategic leadership, industry expertise, and portfolio management to develop insurance products within a telecommunications framework. You will craft and execute a roadmap for delivering innovative and efficient insurance solutions, lev...

Job Purpose: To oversee and determine work requirements, monitor telephone calls, and coach and allocate duties to Customer Service Advisors. 1. Skills & Competency Requirements Grade 12/NQF4 Proficient in at least 3 of the South African Languages including IsiXhosa. 3 years' experience as a Team Leader/ Supervisor Intermediate Computer Skills Team management experience Coaching and Mentoring ski...

We are looking for an experienced Associate Development Manager to oversee our dynamic team of software developers. This role involves leading software development efforts, ensuring the delivery of high-quality software solutions that meet both technical and business requirements . The ideal candidate will have a strong background in .NET and React development, team leadership , and a track recor...

Our client is looking for the expertise of a Sales Executive with experience in Sales within the FMCG industry especially pertaining to natural, collagen, cellulose and peeler casings, starches, and soy isolate. You will report directly to the Category Manager Casings, Spices, meat Processing Ingredients and Packaging Responsible for servicing medium/large customers in the meat/meat related indus...

The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, and an ISP, Utility Management and infrastructure installation, Property Management, and related activities. We are currently looking for a Management Accountant to join our dynamic team. The successful incumbent will play a key role in provid...

Overview:The incumbent will be responsible for the execution and management of the organisation's facilities management function in line with strategic mandate.The role focuses on strategy and governance, facilities management, contract management, budget management, customer/stakeholder management, monitoring and reporting, and building a professional team.The incumbent will therefore be respons...

In addition, the post holder will liaise with financial advisors, investment companies, clients, and business partners, as required, to ensure a high standard of client service is delivered at all times. Key duties & responsibilities: Manage clients questions and queries ensuring they are addressed and responded to in an efficient and timely manner. Attend to all administrative tasks, associated ...

The Head of Delivery will support the overall effective operational delivery, to meet the internal and client led demands by demonstrating strong leadership, operational and management capability. Job Responsibilities: People ManagementManaging Performance and achievement of team leader KPIsArticulate with clarity to the Team leaders, the business expectations and support them with the creation a...

You are viewing a preview of this job. Log in or register to view more details about this job. A creative visionary who brings deep experience in translating complex concepts into easily understood digital experiences in both B2C and B2B settings. A successful Experience Design Manager will also bring human-centered people expertise, with the ability to forge strong partnerships with teams and st...

As the Senior Guest Experience Manager of this 5* Luxury Hotel, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. If you re looking to develop your skills and be part of the future of luxury, this is your moment! Primary Responsibilities Include Provide Duty Management coverage. Attend to special guests (e.g. VIP...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional quality and design excellence to our customer...

Purpose of the RoleThe purpose of the Customer Engagement Manager is to deliver digital and analytical solutions that optimise Shoprite's customer engagement capabilities while delivering customer growth and profitability within the Rewards program. The role generates and translates data into meaningful insights and collaborates with a cross functional team of data scientists, analysts, product m...

Business Segment: Personal & Private Banking To provide appropriate support, advice and guidance pertaining to infrastructure optimisation for the allocated regions within a province for the fulfilment of their daily operational needs as well as manage infrastructure requirements and co- ordinate projects. Qualifications Minimum QualificationsType of Qualification: Secondary/High school/A levels/...