Contact Centre Manager Jobs in Kwazulu Natal

MAIN PURPOSE OF THE ROLE To manage the production environment with the focus on people leadership, maximising productivity and revenue generation, with the specialisation in one or more of the following areas: STI Insurance Sales STI Multi-platform sales experience Cross Sell Onboarding and testing of new CampaignsResource managementLead management across various lead sourcesDUTIES AND RESPONSIBI...

MAIN PURPOSE OF THE ROLE A Facilities Project Manager is an individual who oversees the planning, design, construction and maintenance of the buildings and facilities. Their role encompasses a wide range of responsibilities ensuring that projects are executed efficiently and effectively. Project Management Contract Management Facilities and maintenance Management People Management Skills Security...

MAIN PURPOSE OF THE ROLE A Facilities Project Manager is an individual who oversees the planning, design, construction and maintenance of the buildings and facilities. Their role encompasses a wide range of responsibilities ensuring that projects are executed efficiently and effectively. Project Management Contract Management Facilities and maintenance Management People Management Skills Security...

Our Client is looking for an individual to provide advice, guidance, recommendations on the adherence of regulatory compliance practices in client facing divisions (1st line) ensuring compliance regulatory risks are identified, assessed, and reported on for the Group. Description Identify and manage all Regulatory requirements of the Group which includes mortgage providers and insurance companies...

Our Client is looking for an individual to provide advice, guidance, recommendations on the adherence of regulatory compliance practices in client facing divisions (1st line) ensuring compliance regulatory risks are identified, assessed, and reported on for the Group. Description Identify and manage all Regulatory requirements of the Group which includes mortgage providers and insurance companies...

Our client based in the Durban North area is looking for an I.T. Project Manager to join their growing team. Please note: this is a night-shift based in-office role. As I.T. Project Manager / Team Lead, you will be responsible for providing support to the Manager by ensuring the smooth running of the operational team as well as owning client communications during their onboarding journey and cert...

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africas biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And thats just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at...

Our client based in the Durban North area is looking for an I.T. Project Manager to join their growing team. Please note: this is a night-shift based in-office role. As I.T. Project Manager / Team Lead, you will be responsible for providing support to the Manager by ensuring the smooth running of the operational team as well as owning client communications during their onboarding journey and cert...

If you're looking to boost your career in the customer service industry and have a focus on business efficiency then this could be your calling!Concentrix Webhelp is on the hunt for someone highly organised and motivated to step into the role of Business Trainer on an exciting campaign in our Durban office.Working in partnership with the management team and other departments you'll undertake the ...

REPORTS TO: HR Executive and COE ExecutiveLOCATION: Durban, Mount EdgecombeCONTRACT: PermanentCORE PURPOSETo be a multi skilled facilitator across Collections, Customer Services and TelcoTo be flexible and adaptable with working UK and US hoursTo provide a professional and efficient admin support function to the training departmentTo conduct training of new and existing staff as and when required...

MAIN PURPOSE OF THE ROLE To manage all the strategies and operations related to the sales divisions of the business, ensuring high levels of performance and compliance in line with budget and contractual expectations. DUTIES AND RESPONSIBILITIES Overall management of the sales divisions Oversee performance of campaigns to ensure achievement of targets Management of relationships with key partners...

Reservations Manager - DurbanFull job descriptionLarge Headoffice for Hospitality Travel and Tourism is looking for a suitable candidate to fill the position as Reservations Manager for our Properties.Purpose of the positionTo Supervise a team of Property ReservationistsKey Performance AreasEnsuring that daily, monthly and annual targets are met.Monitor and Report on daily stats and performanceMe...

Renal Registered Nurse and/or Clinical Technologist | Renal Function Nursing Facility Durban Kidney & Dialysis Centre Position Renal Registered Nurse and/or Clinical Technologist | Renal Introduction A vacancy exists for a Renal Registered Nurse and/or Clinical Technologist (Renal), based at Durban Kidney & Dialysis Centre, reporting to the Unit Manager. The successful candidate will be responsib...

Renal Registered Nurse and/or Clinical Technologist | Renal Function Nursing Facility Durban Kidney & Dialysis Centre Position Renal Registered Nurse and/or Clinical Technologist | Renal Introduction A vacancy exists for a Renal Registered Nurse and/or Clinical Technologist (Renal), based at Durban Kidney & Dialysis Centre, reporting to the Unit Manager. The successful candidate will be responsib...

Our client, a global leader in on-line education, has an exciting opportunity for a dynamic and suitably experienced HR Officer / Generalist, based on Umhlanga Ridge, DurbanThe successful candidate will be responsible for fulfilling a Generalist HR Function with a strong focus on Talent DevelopmentAs a Mid-Level Human Resources Generalist, you will play a pivotal role in overseeing various HR fun...

We pride ourselves by our superior customer experience to all our customers, whether internal or external, by applying the highest technical claims knowledge and systems understanding, when resolving claims and providing support within the companies Insurance department.Our area of expertise consists of building claims. The inherent goal is to consistently exceed, and practice customer expectatio...

We pride ourselves by our superior customer experience to all our customers, whether internal or external, by applying the highest technical claims knowledge and systems understanding, when resolving claims and providing support within the companies Insurance department.Our area of expertise consists of building claims. The inherent goal is to consistently exceed, and practice customer expectatio...

Job DescriptionMain Purpose:An exciting opportunity for a Team Leader has become available on one of our UK campaigns. We are looking for professional, high performance individuals, with sound leadership and problem solving skills that have a passion for people and to be part of their development and growth.Key Responsibility Areas:PeopleTo engage and support staff to adjust to the culture of the...

Our client, a global leader in on-line education, has an exciting opportunity for a dynamic and suitably experienced HR Officer / Generalist, based on Umhlanga Ridge, Durban The successful candidate will be responsible for fulfilling a Generalist HR Function with a strong focus on Talent Development As a Mid-Level Human Resources Generalist, you will play a pivotal role in overseeing various HR f...

Our client, a global leader in on-line education, has an exciting opportunity for a dynamic and suitably experienced HR Officer / Generalist, based on Umhlanga Ridge, Durban The successful candidate will be responsible for fulfilling a Generalist HR Function with a strong focus on Talent Development As a Mid-Level Human Resources Generalist, you will play a pivotal role in overseeing various HR f...

Our client, a global leader in on-line education, has an exciting opportunity for a dynamic and suitably experienced HR Officer / Generalist, based on Umhlanga Ridge, Durban The successful candidate will be responsible for fulfilling a Generalist HR Function with a strong focus on Talent Development As a Mid-Level Human Resources Generalist, you will play a pivotal role in overseeing various HR f...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Good...

MAIN PURPOSE OF THE ROLE To manage the production environment with the focus on people leadership, maximising productivity and revenue generation, with the specialisation in one or more of the following areas: STI Insurance Sales STI Multi-platform sales experience Cross Sell Onboarding and testing of new CampaignsResource managementLead management across various lead sourcesDUTIES AND RESPONSIBI...

Job PurposeWe pride ourselves on our superior customer experience to all our customers, whether internal or external, by applying the highest technical claims knowledge and systems understanding when resolving claims and providing support. Our area of expertise consists of building claims. The inherent goal is to consistently exceed and practice customer expectations as governed by regulations on...