Customer Care Consultant Jobs in Cape Town

Job Roles and Responsibilities:Manage the end to end claims process from lodgment to settlement.Day to day management of claim lodgments, customer inquiries and validating reported insurance claims.Answer incoming calls and provide customers with empathy, certainty, guidance and support from lodgment to final resolution of claim situations and inquiries.Provide accurate advice to customers and cl...

Role Duties and Responsibilities:Manage the end to end claims process from lodgment to settlement. Day to day management of claim lodgments, customer inquiries and validating reported insurance claims. Answer incoming calls and provide customers with empathy, certainty, guidance and support from lodgment to final resolution of claim situations and inquiries. Provide accurate advice to customers a...

Kendrick Recruitment are seeking a Sales Consultant for a well-established travel company based in Cape Town. This position reports to the Sales Manager and is responsible for safari sales within a geographical agent sales team. Skills & Experience Required: Experience in, and knowledge of East African safari sales. Skilled in designing detailed and individualized quotes for itinerary requests. E...

Role Purpose:The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting them to recover the service experience and res...

Customer Consultant Job Description hear.com is looking for a Customer (Sales) Consultant to further strengthen our sales team here in South Africa. At hear.com, we believe that everyone should hear well to live well . We are driven by our mission to bring high quality hearing care to anyone, anywhere, and changing our customers' lives through better hearing. As the fastest-growing hearing care c...

Customer Consultant Job Description hear.com is looking for a Customer (Sales) Consultant to further strengthen our sales team here in South Africa.At hear.com, we believe that everyone should hear well to live well. We are driven by our mission to bring high quality hearing care to anyone, anywhere, and changing our customers' lives through better hearing. As the fastest-growing hearing care com...

Job Family Sales and Service Career Stream Sales Leadership Pipeline Manage Self: Technical (MST) FAIS Affected FAIS Affected - Yes Job Purpose Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share. Job Responsibilities Client Engagement: Respond to client needs by offering...

Job Classification Job Family Sales and Service Career Stream Sales Leadership Pipeline Manage Self: Technical (MST) Job Purpose Nedgroup Investments is an award-winning global investment business with a growing presence in Europe. Nedgroup Investments offers a wide range of investment solutions for retail and institutional investors. Nedgroup Investments is a division of Nedbank Group Ltd, lever...

We are hiring for a Customer Support Consultant with the ability to fluently converse in Dutch as you will specifically be looking after the our Benelux market (Belgium, Netherlands and Luxenberg). Arguably one of the most important functions in our business, your role will revolve around our product and services followed by exceptional customer service. Your daily role will be to ensure all tick...

Customer Consultant Job Description hear.com is looking for a Customer (Sales) Consultant to further strengthen our sales team here in South Africa. At hear.com, we believe that everyone should hear well to live well. We are driven by our mission to bring high quality hearing care to anyone, anywhere, and changing our customers' lives through better hearing. As the fastest-growing hearing care co...

Our client has an exciting opportunity for a Service Consultant within the medical scheme space and based in Cape Town. The Service Consultant is a customer service champion, who provides an informative & intuitive customer experience to stakeholders (including: Medical Schemes, Members of the medical scheme, Providers, Employer groups & Intermediaries), proactively striving to resolve each query...

Our client has an exciting opportunity for a Service Consultant within the medical scheme space and based in Cape Town . The Service Consultant is a customer service champion, who provides an informative & intuitive customer experience to stakeholders (including: Medical Schemes, Members of the medical scheme, Providers, Employer groups & Intermediaries), proactively striving to resolve each quer...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five countries and we want to employ over 5,...

* Development of integrated medical service provider networks within the Western Cape region identifying any access gaps * Building relationships with various medical service providers through regular visits over an extensive area * Meeting targets and regulatory requirements * Development of action plans to support provider practices to ensure high quality services to members * Provider educatio...

Location: South Africa - Cape Town | Job-ID: 205539 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the Team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, process and technical consultants delivering across the ServiceNow platform to ensure organisations ...

Are you a young and energetic individual with a passion for working with Youth then this great opportunity is for you! PURPOSE OF THE JOB To design, quote and book and manage various inbound and outbound journeys for the Sport and Leisure division YOUTH Environment which includes schools, universities and clubs. To pro-actively assist in Product Development and ensure current product is updated, ...

Select how often (in days) to receive an alert: Senior Service Now Technical Consultant Location: South Africa - Cape Town | Job-ID: 205539 | Contract type: Standard | Business Unit: IT Service Delivery/Managed Services Life on the Team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, process and...

Customer Care Consultant

Customer Care Consultant

Our client is one of East Africa s long-standing safari companies. This position is responsible for sales and guest service with the company s Retail Sales Team. As the main point of contact at the company for prospective guests, you will handle all communications from initial enquiry, advertising and consulting to find the best itinerary for the quest needs, through the sales process as well as ...

My client is a bustling 24-hour Animal Hospital dedicated to providing top-notch veterinary care to pets around the clock. Our passionate team is committed to excellence in animal care, supported by state-of-the-art facilities and compassionate staff.Job Description: As the Hospital Supervisor, you will play a pivotal role in overseeing the day-to-day operations of our facility. Your leadership w...

Customer Care Consultant

Location: South Africa - Cape Town | Job-ID: 205539 | Contract type: Standard | Business Unit: Customer Success & Service DeliveryLife on the Team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, process and technical consultants delivering across the ServiceNow platform to ensure organisations o...

Role Purpose:The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting them to recover the service experience and res...