Call Centre Operations Manager jobs

The ideal candidate must be Confident, Ambitious, Honest, Loyal, Conscientious, Determination, Humble, Kind, and Energetic.The Store Manager will be responsible for leading a team of sales associates and ensuring the smooth and successful operation of the store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand image, the manager will play a crucial...

The ideal candidate must be Confident, Ambitious, Honest, Loyal, Conscientious, Determination, Humble, Kind, and Energetic.The Store Manager will be responsible for leading a team of sales associates and ensuring the smooth and successful operation of the store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand image, the manager will play a crucial...

The ideal candidate must be Confident, Ambitious, Honest, Loyal, Conscientious, Determination, Humble, Kind, and Energetic. The Store Manager will be responsible for leading a team of sales associates and ensuring the smooth and successful operation of the store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand image, the manager will play a crucia...

CLC is currently recruiting for a Customer Experience Centre Manager. The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and other related services. Ensuring the smooth functioning of the Centre by maintaining...

Key Accountabilities / Principal Responsibilities Primary Duties Processing of faults and incidents on the CAFMS Ensure all calls, however received, are logged onto the computer aided facilities management system Escalation of high priority calls to appropriate operational representatives Processing individual records from creation to closure including identifying the fault/incident in technical ...

WNS Cape Town, Western Cape, South Africa Company Description Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare,...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high ...

Response Centre Operator - South Africaull job descriptionDesignation:Response Centre Operator Category:MultiChoice South Africa Level: Closing date:15 May 2024 Position Type:Permanent Location:MultiChoice City Job Description: The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer service Customer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high...

THIS POSITION IS WITH THE ZIMBABWEAN OPERATIONS OF A LEADING WHOLESALER, RETAILER & NATIONAL FRANCHISEE OPERATION IN THE GLASS, ALUMINIUM, AND RELATED OFFERINGS. KEY ROLE INFORMATION: Initial contract management position with potential to transition to GM role (subject to approval and recruitment process) Harare, Zimbabwe Posted 16 May 2024 by Trelostone Industries Job ZW/TSI/002 ABOUT THE POSITI...

Compliance Operations Quality Assurance Speciialist Compliance Operations Quality Assurance Speciialist Mukuru has an opportunity available for a Compliance Ops Quality Assurance Specialist to join the Operations team based in Cape Town. As a Compliance Operations Quality Assurance Specialist, your role involves evaluating customer interactions across various channels, including calls, chats, and...

Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Welcome backSign in to save Team Leader - Insurance Call Centre (US Hours) at WNS.Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 40...

The iKhokha brand is by essence brave, honest, cheeky, innovative and customer-centric. We believe every entrepreneur should be included and able to thrive in the South African economy. Our mission is to continue to build mobile centric tools that make commerce easier, cheaper and more accessible. So, what will you do? You will oversee and monitor call centre employees. Provide training and feedb...

Telecommunication international service provider.They provide the full spectrum of support from Customer Service to Technical Support to Sales and Retentions. Can lead a team to balance outstanding, support and experience with customer whilst maintaining compliance standards Telco experience is essential Lateral thinkers with a real sense of ownership Structured, methodical, consistent, and organ...

Operations Manager - Insurance Call Centre - US HoursFull-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufac...

CLC is currently recruiting for a Customer Experience Centre Manager.The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and other related services. Ensuring the smooth functioning of the Centre by maintaining ...

Job DescriptionDo you dare to make a difference?Are you a Registered Manager looking for a change?National Neurological Services are currently recruiting a Registered Manager for our Neuro Rehabilitation Centre in Rochdale. We are looking for someone who has a genuine passion for supporting colleagues and residents to unlock their full potential.This role supports some incredible individuals with...

Job DescriptionDo you dare to make a difference? Are you a Registered Manager looking for a change? National Neurological Services are currently recruiting a Registered Manager for our Neuro Rehabilitation Centre in Rochdale. We are looking for someone who has a genuine passion for supporting colleagues and residents to unlock their full potential. This role supports some incredible individuals w...

Neo Group Cape Town, Western Cape, South Africa Operations Manager Neo Group Cape Town, Western Cape, South Africa Welcome backSign in to save Operations Manager at Neo Group. Come on board with Neo Group! Here's your chance to stir things up in the iGaming scene with us. We're not just expanding; we're revolutionizing the entire game, mastering profitability with every new venture. But you know ...

Telecommunication international service provider.They provide the full spectrum of support from Customer Service to Technical Support to Sales and Retentions. Can lead a team to balance outstanding, support and experience with customer whilst maintaining compliance standards Telco experience is essential Lateral thinkers with a real sense of ownership Structured, methodical, consistent, and organ...

Job Introduction: Field Technician - G4S Deposita - South Africa Deposita SA, a world renowned Cash Management Company Specializing in Smart Solutions For Banking, Retail & Wholesale Sectors has a vacancy in the Operations Department. Reporting to the Operations Support Manager, this role is responsible for installing, repair and maintaining ABM s and docking stations. The successful incumbent is...

Main purpose / objective of the position: Inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Centre Manager. Responsible for health and safety at the centre.Decision making authority: Decisions are based on knowledge of theory ...

Operations Manager - Durban - South AfricaCompany Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcar...

THIS POSITION IS WITH THE ZIMBABWEAN OPERATIONS OF A LEADING WHOLESALER, RETAILER & NATIONAL FRANCHISEE OPERATION IN THE GLASS, ALUMINIUM, AND RELATED OFFERINGS. KEY ROLE INFORMATION: Initial contract management position with potential to transition to GM role (subject to approval and recruitment process) Harare, Zimbabwe Posted 16 May 2024 by Trelostone Industries Job ZW/TSI/002 ABOUT THE POSITI...