Call Center Supervisor Jobs in Johannesburg

As a L1 Call Centre Supervisor specializing in Battery Energy Storage Systems (BESS), you will be a key member of our support team, playing a crucial role in ensuring the seamless operation of our BESS products. Your primary responsibility will be to provide technical assistance to our customers, troubleshoot issues, and collaborate with internal teams to deliver top-notch support. This position ...

We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc.Grade 12 (minimum)Call centre experience essentialWell versed in disciplinary proceduresAble to roster and rotate staff on a daily basisAttention to detailAbility to...

Supervisor: Call Centre | Europcar | Bruma Details Closing Date 2024/05/02 Reference Number MOT240426-7 Job Title Supervisor: Call Centre | Europcar | Bruma Branch/Department Call Centre, Zulberg Close Job Type Classification Permanent Location - Town / City Bruma Location - Province/Area Gauteng Location - Country South Africa Job Description Europcar has a permanent opportunity available for a ...

The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels at BetXchange. This role requires a deep understanding of the company's software, a strong knowledge of sports, and a commitment to delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring that company standards are upheld, targets are met, and customer interac...

Supervisor: Call Centre | Europcar | Bruma Details Closing Date 2024/05/02 Reference Number MOT240426-7 Job Title Supervisor: Call Centre | Europcar | Bruma Branch/Department Call Centre, Zulberg Close Job Type Classification Permanent Location - Town / City Bruma Location - Province/Area Gauteng Location - Country South Africa Job Description Europcar has a permanent opportunity available for a ...

Introduction We are seeking an experienced Call Centre Supervisor to lead our team of service representatives. The successful candidate will be responsible for supervising and motivating the team, ensuring that all team members meet and exceed performance targets, and maintaining a high level of customer service. Duties & ResponsibilitiesSupervise a team of customer service representatives, provi...

As a L0 Call Centre Supervisor specializing in Battery Energy Storage Systems (BESS), you will be a key member of our support team, playing a crucial role in ensuring the seamless operation of our BESS products. Your primary responsibility will be to provide technical assistance to our customers, troubleshoot issues, and collaborate with internal teams to deliver top-notch support. This position ...

As a L1 Call Centre Supervisor specializing in Battery Energy Storage Systems (BESS), you will be a key member of our support team, playing a crucial role in ensuring the seamless operation of our BESS products. Your primary responsibility will be to provide technical assistance to our customers, troubleshoot issues, and collaborate with internal teams to deliver top-notch support. This position ...

The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels at BetXchange. This role requires a deep understanding of the company's software, a strong knowledge of sports, and a commitment to delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring that company standards are upheld, targets are met, and customer interac...

The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels at BetXchange. This role requires a deep understanding of the company's software, a strong knowledge of sports, and a commitment to delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring that company standards are upheld, targets are met, and customer interac...

Customer Service Representative page is loaded Customer Service Representative Apply locations Johannesburg, South Africa time type Full time posted on Posted 30 Days Ago job requisition id R-013146 Main Purpose: Responsible to provide customer support excellence to external business partners and the sales field staff by acting as a primary contact point for information requests and business enqu...

Customer Service Representative page is loaded Customer Service Representative Apply locations Johannesburg, South Africa time type Full time posted on Posted 30 Days Ago job requisition id R-013146 Main Purpose: Responsible to provide customer support excellence to external business partners and the sales field staff by acting as a primary contact point for information requests and business enqu...

Calling all team leaders & SME'S/2ICS or performance coaches with 12 months international BPO experience to check the below vacancy out. Job Description We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will manage employees and assist in the training process, ensu...

Calling all team leaders & SME'S/2ICS or performance coaches with 12 months international BPO experience to check the below vacancy out. Job Description We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will manage employees and assist in the training process, ensu...

Calling all team leaders & SME'S/2ICS or performance coaches with 12 months international BPO experience to check the below vacancy out.Job DescriptionWe are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will manage employees and assist in the training process, ensuri...

Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and to action higher-level query resolutions and engage in system improvement recommendations. The full planning, implementation, maintenance, and upgrades of ag...

Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and to action higher-level query resolutions and engage in system improvement recommendations. The full planning, implementation, maintenance, and upgrades of ag...

We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc.Grade 12 (minimum)Call centre experience essentialWell versed in disciplinary proceduresAble to roster and rotate staff on a daily basisAttention to detailAbility to...

Main Purpose:Responsible to provide customer support excellence to external business partners and the sales field staff by acting as a primary contact point for information requests and business enquiries. Deals with incoming calls ranging from orders placing, business inquiry, order delivery follow-ups, debt collection, customer stock position updates, outstanding order confirmations, as well as...

Relevant Diploma1-3 years experience as a Supervisor / Team Leader in a Call Center.Sound knowledge of call center technology, computer and telephone systems.Hire, train and ensure call center representatives respond to customer calls.Prepare reports, analyze report data and implement corrective measures.Assist management to determine Call Center goals.Roster shifts where necessary.Ensure capacit...

These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.Duties & ResponsibilitiesReporting t...

Call center agents needed urgently to work in johannesburg with or without experience to apply sms the word call centre and your full name to 0840944743 or contact samantha on 0110595534 for more info

Job Title: Call - Center Region: Johannesburg Salary: R5200-R12000 p/m Available: ASAP Ref Number: A16595 Call - Center You like making a difference We feel exactly the same We're aiming to make everything simpler for customers and colleagues. When our c

Call center agents wanted for Outbound call center Outbound call center job description for Telemarketing or Telesales calls. - To make outgoing calls to people. - To inform them about new products and services. - To try and sell the products and service