Senior Call Center Manager job offers

Our client in the Banking and Investment Sector, has a fantastic opportunity for a Call Centre Manager : Asset Management. The successful candidate will be responsible for minimising financial and repetitional risk exposure relating to administration functions for internal and external stakeholders within the company through enabling others. Job Responsibilities:Build strong relationships with ex...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

Our client is recruiting for a Call Centre Manager | Outbound Short Term Insurance. The purpose of this role is to ensure staff are performing against targets, while reviewing their performance and coaching them to do so to assist in achieving the required operational resultsQualification: Grade 12/Standard 10/NQF 4Completed FAIS creditsRegulatory Exam (RE 5)Relevant tertiary qualification (3 yea...

POSITION PURPOSEResponsible for planning, organising, and directing the activities of the Centre. Oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures t...

POSITION PURPOSE Responsible for planning, organising, and directing the activities of the Centre. Oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures ...

We are looking for a Facilities / Risk and Compliance manager to ensure our client is in compliance with the relevant legislative requirements with regards to the facilities and to manage the facilities team as well as vendor and suppliers. Occupational Health and Safety Implement procedures & processes to ensure compliance with workplace legislation, and corporate health and safety. Undertake ri...

We are looking for a Facilities / Risk and Compliance manager to ensure our client is in compliance with the relevant legislative requirements with regards to the facilities and to manage the facilities team as well as vendor and suppliers. Occupational Health and Safety Implement procedures & processes to ensure compliance with workplace legislation, and corporate health and safety. Undertake ri...

Team Leader - Outbound - Claremont, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufactur...

These jobs were popular with other job seekers Express Employment Professionals Durban North Express Employment Professionals Durban North The role is to drive continuous improvement within the operations to drive better efficiencies, quality and or cost reduction. It is a key part of achieving operational excellence, an approach that aims to make an organization's processes more efficient. The i...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Good...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Good...

Collections Agent - Utilities Contact CentreFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing,...

Position: Senior Human Resources Business PartnerLocation: Lynwood, PretoriaDo you put the HUMAN in Human Resources? Are you well versed in ways the workforce engages with an organisation? Are you ready to rewrite the rules of the world of human capital driven by doing things differently and standing out? Raise your hand if that's you because WE'RE HIRING! It's our mission to unleash the potentia...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Good...

Job Details:Title: Wills Sales ManagerLocation: Pretoria, GautengPermanent: YesFull time: YesIndustry: InsuranceSalary / CTC: R 50 000 R 70 000 (basic plus great commission earning potential)Reports to: Head of SalesJob purpose Our Client is seeking a dedicated and experienced Wills and Advice-Based Sales Manager to oversee the fulfilment of their wills proposition, ensuring timely and profession...

Collections Agent - Utilities Contact CentreFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing,...

Job Details: Title: Wills Sales Manager Location: Pretoria, Gauteng Permanent: Yes Full time: Yes Industry: Insurance Salary / CTC: R 50 000 R 70 000 (basic plus great commission earning potential) Reports to: Head of Sales Job purpose Our Client is seeking a dedicated and experienced Wills and Advice-Based Sales Manager to oversee the fulfilment of their wills proposition, ensuring timely and pr...

Sales Centre ManagerDo you have managerial experience? Great knowledge of policy wordings? Read on!Aon South Africa is hiring a Sales Centre Manager, in the Sales and Marketing department based on a hybrid basis, from our Head Office in Sandton.The role of a Sales Centre Manager is to lead the Personal Lines Sales Centre in achieving new business targets, and to be responsible for continuous refi...

Senior Call Centre Sales Manager

Position Title: WFM - Team Lead Planning Position Summary : The primary responsibilities of a Workforce Management (WFM) Planning Team Leader includes: ? To lead a team of Workforce Management Planners to ensure that the call center's staffing levels are in line with the business's needs. Some of the key responsibilities of a WFM Planning Manager would include: o Assessing and forecasting call vo...

The Quality Assurance Manager will monitor process implementation, manage QA teams in various campaigns within the business & reporting to the Head of the Training & Quality Assurance department. The Quality Assurance Manager will ensure that quality & compliance standards across the business are consistently met & engineer strategies followed by implementation, to continuously better the perform...

Position: Senior Human Resources Business PartnerLocation: Lynwood, Pretoria Do you put the HUMAN in Human Resources? Are you well versed in ways the workforce engages with an organisation? Are you ready to rewrite the rules of the world of human capital driven by doing things differently and standing out? Raise your hand if that s you because WE RE HIRING! It s our mission to unleash the potenti...

Claims Consultant - Motor and non-motor - SandtonBusiness Unit: Discovery InsureFunction: Call Center / Contact CenterDate: 16 Jan 2024Discovery InsureClaims Consultant - Short Term Insurance (Senior) About DiscoveryDiscovery s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purp...