standard bank call centre

Junior Specialist: Finance page is loaded Junior Specialist: Finance Apply remote type Hybrid locations Johannesburg time type Full time posted on Posted Yesterday job requisition id R-15963861 Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family o...

Junior Specialist: Finance page is loaded Junior Specialist: Finance Apply remote type Hybrid locations Johannesburg time type Full time posted on Posted Yesterday job requisition id R-15963861 Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family o...

Junior Specialist: Finance page is loaded Junior Specialist: Finance Apply remote type Hybrid locations Johannesburg time type Full time posted on Posted Yesterday job requisition id R-15963861 Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family o...

Job DescriptionFor us, data is not just an asset; it's the heartbeat of innovation and progress, fuelling our ability to drive growth on the continent we proudly call home.In an era where our world is shaped by data-led solutions, we're at the forefront of building this critical function in our business. Our Data Science Graduate Programme puts you right at the centre of this fast-moving area, wi...

Job Title: Customer Service Consultant Level 1 Job Location: Midrand Cost Centre: BMW Agreement Type: Contract OVERALL PURPOSE OF JOB: You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. Y...

Business Segment: Insurance & Asset Management Location: ZA, GP, Roodepoort, Ellis Street 4 To provide a high level of service to Customers, SBIB provincial offices, SBSA branches Underwriters by resolving insurance policy queries on Assurance products according to businessneeds, to facilitate the development of customer loyalty through customer relationship management and to consistently portray...

Job DescriptionFor us, data is not just an asset; it s the heartbeat of innovation and progress, fuelling our ability to drive growth on the continent we proudly call home.In an era where our world is shaped by data-led solutions, we re at the forefront of building this critical function in our business. Our Data Science Graduate Programme puts you right at the centre of this fast-moving area, wi...

Re-advertisement Vacancy AnnouncementVacancy/Reference Number: VNSA2/Position Title: Medical AssistantPosition Grade: G4 (UN Salary Scale for General Staff)Duty Station: CO Pretoria, South AfricaAppointment Type: One Year Fixed Term Contract with the possibility of extensionClosing Date: March 3ContextUnder the overall supervision of the Chief Migration Health Officer (CMHO) and the direct superv...

Position: Senior Human Resources Business PartnerLocation: Lynwood, PretoriaDo you put the HUMAN in Human Resources? Are you well versed in ways the workforce engages with an organisation? Are you ready to rewrite the rules of the world of human capital driven by doing things differently and standing out? Raise your hand if that's you because WE'RE HIRING! It's our mission to unleash the potentia...

Job Requisition Details REQ#133239 Locations: Johannesburg, Gauteng/ Durban, KZN Closing Date: 19 April 2024 Talent Acquisition: Bongiwe Mchunu Job Family Sales and Services Career Stream Call Centre (Service) Leadership Pipeline Manage Self: Technical Job Purpose We are looking for a Client Service Specialist to provide client service support by managing / logging queries and Complaints received...

Vacancy/Reference Number: VNSA3/Position Title: Canadian Orientation Abroad (COA) Coordinator and FacilitatorPosition Grade: G6 (UN Salary Scale for General Staff)Duty Station: CO Pretoria, South AfricaAppointment Type: One Year Fixed Term Contract with the possibility of extensionEstimated Start Date: As soon as possibleClosing Date: March 3Context:Established in 1, IOM is a Related Organization...

Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Baker Street 33 To plan, direct and co-ordinate the activities of a team of administrators (inbound and outbound) who are responsible for effectively resolving all merchant (any automotive service providers) queries and complaints (except fleet card declines).To ensure that queries and complaints received from Innovat...

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To ensure the effective and efficient implementation of the quality control within the CRR Contact Centre by: - Analysing and auditing calls made by Account Management Consultants. - Address any inconsistencies relating to CRR contact centre processes and Procedures. - Supporting leadership in CRR in te...

Job Overview Business Segment: Archived_01_Corporate Functions Location: ZA, GP, Johannesburg, Simmonds Street 5 To manage, coach, support and lead the team towards achieving departmental targets and objectives focusing on minimising the roll rate of potential non-performing loans as per key performance indicators. Achieving goals in accordance with Regulatory Compliance whilst managing risk and ...

Business Segment: Personal & Private Banking To implement the SBFC Voice & Digital business model and specifically develop and grow its Virtual Advisor arm through Digital transformation ensuring efficient delivery of financial planning services to our clients. To monitor the execution of business processes throughout the Voice & Digital business. To implement business development strategies in l...

Business Segment: Consumer & High Net Worth Clients Location: ZA, GP, Johannesburg, Simmonds Street 3 To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers. Qualifications Minimum Qualifications Type of Qualification: Secondary/High school/A levels/Matric Fi...

To investigate and resolve queries received nationally / regionally from corporate, private and priority clients and stakeholders within specified query management processes and service level agreements to ensure excellent and consistent customer experience. Qualifications Minimum Qualifications Type of Qualification: Secondary/High school/A levels/Matric Field of Study: Not applicable Experience...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To provide a high level of service (telephonically and via correspondence) to Customers, SBIB provincial offices, SBSA branches, Underwriters and Brokers by resolving insurance policy queries ((Vehicle and Contents insurance by various insurers - SIL, Hollard, Auto & General. Qualifications Completed MatricN...

Job DescriptionLeads the work in pursuit of initiatives to optimise the Contact Management within the Fraud structure through Dialler, traffic and workforce management in order to achieve maximum output and effectiveness of solutions. Ensures Fraud strategies are translated into executable contact strategies, that work to achieve the desired results from a Fraud Operations perspective, and to mai...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To grow and maintain our customer base through partnerships, proactively maintaining policy records and Cross selling customers through value adding service, products Pricing, refund decisions where required. To manage and oversee the team, by adhering to Business procedures, audit requirements, regulatory r...

Job Title: Customer Service Consultant Level 1 Job Location: Midrand Cost Centre: BMW Agreement Type: Permanent OVERALL PURPOSE OF JOB: You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. ...

Position: Senior Human Resources Business PartnerLocation: Lynwood, Pretoria Do you put the HUMAN in Human Resources? Are you well versed in ways the workforce engages with an organisation? Are you ready to rewrite the rules of the world of human capital driven by doing things differently and standing out? Raise your hand if that's you because WE'RE HIRING! It's our mission to unleash the potenti...

Position: C# Developer (Team Lead & Mentor)Location: Pretoria Is technology your soulmate? Do you speak fluent geek? Are you socially adept and inspired by problem-solving? Raise your hand if that's you because we're hiring! It's our mission to unleash the potential in our team, and we know that teams perform best when they are diverse and each individual feels that they belong. That's why we wan...

Position: C# Developer (Team Lead & Mentor)Location: Pretoria Is technology your soulmate? Do you speak fluent geek? Are you socially adept and inspired by problem-solving? Raise your hand if that's you because we're hiring! It's our mission to unleash the potential in our team, and we know that teams perform best when they are diverse and each individual feels that they belong. That's why we wan...