1. Acts as the person in charge of the NOC, manages the NOC team, including hotline, monitoring, second-line technical support, configuration management, and performance management. 2. Analyzes the project KPI/SLA, identifying problems and formulating improvement measures to ensure that the KPI/SLA meets the contract requirements. 3. Manages network faults, monitors fault handling, and escalates ...
These jobs were popular with other job seekers NOC Engineer (Stellenbosch based Hybrid) maintains the network and responds as necessary across the National Network. The successful candidate will analyse problems, perform troubleshooting and incident response on the system and track problems through to resolution. This is a Hybrid position the successful candidate will spend 3 days' a week in the ...
These jobs were popular with other job seekersOur ICT client based in Stellenbosch is looking to employ a NOC Engineer for the Core and IP side.Duties & Responsibilities This person will report to the IP Core and Transmission Engineering Team Lead. The Network Operations Centre Engineer (NOC) maintains the network and responds as necessary across the National Network. The person will analyse prob...
These jobs were popular with other job seekers NOC Engineer (Stellenbosch based Hybrid) maintains the network and responds as necessary across the National Network. The successful candidate will analyse problems, perform troubleshooting and incident response on the system and track problems through to resolution. This is a Hybrid position the successful candidate will spend 3 days' a week in the ...
Job purposeThis role is to own and manage the various monitoring platforms of SevenC. His engineer should take a first pass at resolving / confirming events and problems arising from these platforms and provide recommendations for improvementsDuties and responsibilitiesMonitors Dashboards and monitoring platformsCreation of tickets for events / problems arising from the monitoring platformsFirst ...
Job purposeThis role is to own and manage the various monitoring platforms of SevenC. His engineer should take a first pass at resolving / confirming events and problems arising from these platforms and provide recommendations for improvementsDuties and responsibilitiesMonitors Dashboards and monitoring platformsCreation of tickets for events / problems arising from the monitoring platformsFirst ...
A) Acts as the person in charge of the NOC, including hotline, monitoring, second-line technical support, configuration management, and performance management. B) Analyzes the project KPI/SLA, identifying problems and formulating improvement measures to ensure that the KPI/SLA meets the contract requirements. C) Manages network faults, monitors fault handling, and escalates problems. D) Implement...
Functieomschrijving The MS Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level ag...
@Uptime provide white label IT Support, Helpdesk and NOC services to MSPs enabling them to extend the services they can offer their customers. This role involves working with a leading US based MSP who will support the successful candidate in increasing their technical knowledge. This role will initially be 3pm - 12am (SAST) Monday to Friday - once embedded in the role there may be the possibilit...
Proactively manage WIOCC's Global Network (subsea & terrestrial) to meet quality and performance levels, resolve incidents and problems and, network administration for the SLTE network. Key Duties & Responsibilities Lead the allocated NMC shift team in providing Tier0 Tier2 Tech SupportAct as duty manager when NMC Manager is not availablePrepare shift handover report and, actively participate in ...
Are you ready to take your network engineering skills to the next level? Join our Wisper ISP team as a Full Time Network Engineer II and get ready to embark on an exciting journey! As an experienced network engineer, you'll have the opportunity to work on cutting-edge technology and play a crucial role in our mission to provide top-notch internet services to our customers. This position offers th...
Customer Support (Voice, Networks, and Security)OperationsManagement External: Customers JOB SUMMARY: Main purpose of position: CipherWave prides itself on customer service and as such is looking for the successful candidate to take personal ownership for end-to-end technical support, diagnostics, fault management and service restoration for all client services. This role is a consultative 1 st L...
Responsibilities: Providing 2nd Line support to a varied client base. Being able to act as a skilled first point of contact is key. An MSP background is preferred. This role is supporting an Irish MSP. For this role it is vital that English language skills, both written and verbal are at a very high level. Skills: Provide IT support to customers in a professional and friendly manner. Answering th...
The Network Operations Centre Engineer (NOC) maintains the network and responds as necessary across the National Network. The person will analyse problems, perform troubleshooting and incident response on the system and track problems through to resolution. Key Responsibility Areas:Technical:Managing, maintaining, and ensuring the accuracy of the client's Monitoring Systems (These report on the s...
The Network Operations Centre Engineer (NOC) maintains the network and responds as necessary across the National Network. The person will analyse problems, perform troubleshooting and incident response on the system and track problems through to resolution. Key Responsibility Areas: Technical: Managing, maintaining, and ensuring the accuracy of the client's Monitoring Systems (These report on the...
Are you an Access Network Engineer with a wealth of experience, looking for a challenging role working on innovative access network technologies? As an Access Network Engineer you will be responsible to drive access network technologies and strike the balance between speed quality and cost. About the role: As part of the Technology team, the Access Network Engineer will plan and build the Access ...
Permanent Cape Town Posted 5 days ago Seniority level Senior Experience 10 Years Remuneration R90 000 to R110 000 Remuneration type Remuneration frequency Monthly Medical Aid | Hybrid Work Model | Flexi Hours | 21 Days of Leave The company treats both clients and employees as partners, emphasizing a strong legacy of collective expertise. They continuously strive to push the boundaries of gaming d...
A) Acts as the person in charge of the NOC, including hotline, monitoring, second-line technical support, configuration management, and performance management. B) Analyzes the project KPI/SLA, identifying problems and formulating improvement measures to ensure that the KPI/SLA meets the contract requirements. C) Manages network faults, monitors fault handling, and escalates problems. D) Implement...
NOC Engineer - Cape TownREQUIREMENTSBachelor s degree in computer science, engineering, or a related fieldProfessional certification (e.g. CCNA, CCNP) or equivalent experienceAt least 2 years of experience in network administration or operation In-depth knowledge of network protocols (e.g. TCP/IP, BGP, OSPF) and standards (e.g. IEEE 802.11)Proficient in network operating systems (e.g. JUNOS, Cisc...
Functieomschrijving The MS Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level ag...
Functieomschrijving The MS Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level ag...
Managing and supporting customer firewalls, networks and connectivityMonitor client infrastructure and solutionsNetwork design and deployment, including security, wired and wireless LAN, WAN, SD-WAN and SASE (Fortinet/Cisco/Cato/Unifi)Managing workflow using Tickets and Service RequestsNOC services including status and performance monitoring and reportingFortinet and other vendors licensing and l...
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