customer support manager jobs

Job category: Hospitality, Hotel, Catering, Tourism and Travel Contract: Permanent EE position: Yes About our company A provider of leading specialised software and digitally-led business solutions that assist clients across targeted industries. Introduction The Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes and staff involved in t...

We are looking for an excellent customer Service Host, fluent in a minimum of two languages, who have a genuine interest and liking for people. This person will act as a liaison, promote product/campaign information, and resolve any emerging problems that our clients might face with accuracy and efficiency. The candidate should have a deep desire to help and forge strong relationships with our cl...

Customer Care Manager - Bloemfontein Description: A Customer Care Manager should have several years of experience working in customer service and/or personnel management. Experience in a Call Centre, sales/marketing, and high-quality customer support skill. Excellent interpersonal, problem solving and leadership skills. Ability to stay calm in stressful situations and meet strict deadlines. Stron...

DocFox is the leading provider of automated business account opening software, trusted by global clients, including banks, crypto platforms, fintechs, and credit unions. Expanding rapidly throughout the US, we are uniquely positioned to continue growing, having built a resilient business with an unparalleled team of individuals driving innovation in financial services in the world's biggest marke...

Have A Global Impact: Our client is dedicated to model a holistic and integrative approach for addressing stored trauma in the body. They offer online courses for individuals and a training program for practitioners around the world. They provide education through our email subscribers, and platforms like social media, youtube and a podcast. They are a leader in the health and trauma space by bri...

Job Purpose: To oversee and determine work requirements, monitor telephone calls, and coach and allocate duties to Customer Service Advisors. 1. Skills & Competency Requirements Grade 12/NQF4 Proficient in at least 3 of the South African Languages including IsiXhosa. 3 years' experience as a Team Leader/ Supervisor Intermediate Computer Skills Team management experience Coaching and Mentoring ski...

An exciting opportunity is available for a Customer Support Team Lead to join Mukuru's World Class Contact Centre based in Cape Town.The purpose of this role is to maximise the productivity and performance of the assigned Customer Support team, ensuring the efficient running of the team and delivery of world class customer service.This position is responsible for supervising the day to day functi...

An exciting opportunity is available for a Customer Support Team Lead to join Mukuru's World Class Contact Centre based in Cape Town. The purpose of this role is to maximise the productivity and performance of the assigned Customer Support team, ensuring the efficient running of the team and delivery of world class customer service. This position is responsible for supervising the day to day func...

Job Description: Internal Sales Support (Print Industry) Position: Internal Sales Support Industry: Print Department: Sales Location: Specify Location Job Summary: We are seeking a motivated and detail-oriented individual to join our sales team as an Internal Sales Support in the print industry. The Internal Sales Support will play a critical role in providing administrative and operational assis...

Customer Care Manager - Bloemfontein Description: A Customer Care Manager should have several years of experience working in customer service and/or personnel management. Experience in a Call Centre, sales/marketing, and high-quality customer support skill. Excellent interpersonal, problem solving and leadership skills. Ability to stay calm in stressful situations and meet strict deadlines. Stron...

We are looking for a Customer Engagement Coordinator to join the team. Duties & ResponsibilitiesSuccessful Client Programme Setup and Administration on platform Accurate and timely setup of all client programmes on the adumo Engage platform, in line with the client requirements (Programme Setup) Works with Product Specialist to administer and maintain client programmes to ensure programme and cli...

Have A Global Impact: Our client is dedicated to model a holistic and integrative approach for addressing stored trauma in the body. They offer online courses for individuals and a training program for practitioners around the world. They provide education through our email subscribers, and platforms like social media, youtube and a podcast. They are a leader in the health and trauma space by bri...

GAAP Point of Sale is recruiting an On-Site Support Technician . The position is based at our offices in Midrand, Johannesburg, and the successful applicant will be reporting to the Assistant Service Delivery Manager (JHB) or their nominees at GAAP where applicable. Installation of new computer systems and solutions for the hospitality industry Training of customers on installed computer systems ...

About usEstablished in 2005, we're a leading, nationwide, utilities infrastructure business, providing:innovative metering and data servicesfuture-proofed network construction and ownership solutionslow carbon service offerings.We partner with major energy suppliers and utility constructors to deliver our services to the UK's most prestigious brands and public sector institutions.We're committed ...

Career Opportunity The Operations Digital Support Hub team has a position available for a Team manager who will be based in Hill on Empire. Strong Leadership & Management skills and the ability to build and maintain good relationships will be required. The successful candidate must have good communication and negotiation skills, with a can-do attitude. The appointment will be made in line with th...

To lead a team of second line technical support agents, ensuring swift and effective resolution of customer technical queries. The Team Leader will be responsible for driving customer satisfaction and retention by implementing innovative support strate...Requirements: Education: Minimum of 3-year tertiary diploma in relevant field A , N , ITIL and CCNA (an advantage) Experience: Minimum 3 years' ...

To lead a team of second line technical support agents, ensuring swift and effective resolution of customer technical queries. The Team Leader will be responsible for driving customer satisfaction and retention by implementing innovative support strate...Requirements: Education: Minimum of 3-year tertiary diploma in relevant field A , N , ITIL and CCNA (an advantage) Experience: Minimum 3 years' ...

Our Local branch is looking for an exprienced Customer service officer to join us in our Durban Branch.Ensure peak sales while growing the company's client base and giving excellent sales service Implement a customer service policy for the organization. Ensure efficient and prompt handling of all Customers' inquiries / complaints whether relayed by phone, letter, e-mail or in person Assist Sales ...

The aim of the role is to retain and grow business by owning sales, support and service relationships for nominated customer accounts. The CRM will act as a "conduit" to key touch points in the business and provide long term robust solutions for customers, which enhance and deliver partnerships for growth. Requirements Provide leading edge "Proactive" & "Reactive" contact strategies that are cust...

The aim of the role is to retain and grow business by owning sales, support and service relationships for nominated customer accounts. The CRM will act as a "conduit" to key touch points in the business and provide long term robust solutions for customers, which enhance and deliver partnerships for growth.Requirements Provide leading edge "Proactive" & "Reactive" contact strategies that are custo...

Business unit, Department, Reporting Business Unit: CPS Department: Field Services Reports to: Ops Manager: Onsite Operations (M/S6) Core Description Provision of routine hardware service, or 'remote' diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted clients. Key Deliverables / Primary Functions Continuously use appropriate operati...

Business unit, Department, Reporting Business Unit: CPS Department: Field Services Reports to: Ops Manager: Onsite Operations (M/S6) Core Description Provision of routine hardware service, or remote diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted clients. Key Deliverables / Primary Functions Continuously use appropriate operating...

Business unit, Department, Reporting Business Unit: CPS Department: Field Services Reports to: Ops Manager: Onsite Operations (M/S6) Core Description Provision of routine hardware service, or remote diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted clients. Key Deliverables / Primary Functions Continuously use appropriate operating...

Business unit, Department, Reporting Business Unit: CPS Department: Field Services Reports to: Ops Manager: Onsite Operations (M/S6) Core Description Provision of routine hardware service, or 'remote' diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted clients. Key Deliverables / Primary Functions Continuously use appropriate operati...