Customer Support Manager jobs

Job Description Are you a dynamic leader with a passion for customer satisfaction? iKhokha is looking for an experienced, self -driven and motivated Customer Support Team Leader to join our team. Join us in shaping exceptional experiences for our valued merchants! So, what will you do? You will oversee and monitor call centre employees. Provide training and feedback. Ensure the team KPI s are met...

Assistant Vice President, Banking Customer Care for - Johannesburg, South Africa - Genpact Description _With a startup spirit and 115,000 curious and courageous minds, we have the expertise to go deep with the world's biggest brands and we have fun doing it. We dream in digital, __dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. _ _We'r...

The purpose of the position is to assist the Call Centre Insurance Manager lead and manage the effectiveness of the department - ensuring that acceptable levels of sales, quality and compliance are being maintained. Responsibilities Key performance areas: Achieve the desired levels of operational sales efficiency within the Call CentreDevelop team capabilities to meet the department sales strateg...

Reference: JHB002008-DDT -1 Are you a seasoned Technical Support Manager with a passion for leading high-performing teams in the ISP industry? We are looking for a dynamic and experienced professional to helm our clients' technical support department, drive exceptional customer service, and enhance their support processes and procedures, with exceptional knowledge of networking principles in the ...

Minimum Requirement Bachelors degree in Information Technology, Computer Science, or related field. Proven experience (5 years) in a technical support leadership role within the ISP industry. Strong technical background with in-depth knowledge of networking protocols, internet technologies, and ISP services. Excellent leadership, communication, and interpersonal skills. Ability to effectively pri...

Minimum RequirementBachelors degree in Information Technology, Computer Science, or related field.Proven experience (5 years) in a technical support leadership role within the ISP industry.Strong technical background with in-depth knowledge of networking protocols, internet technologies, and ISP services.Excellent leadership, communication, and interpersonal skills.Ability to effectively prioriti...

Our client, a leading software and solutions developing company, specifically catering to the hospitality sector, seeks to employ a Support Desk Manager to join this progressive and expanding professional team.Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effec...

This position will entail fully remote work, collaborating with international clients on a contract staffing basis (month-to-month), for 8 hours a day, Monday to Friday. Timezone flexibility may be required to accommodate different countries. Position Summary: The Junior Customer Success Manager will play a vital role in building and maintaining relationships with our clients to ensure their sati...

Responsible to develop and manage the implementation of resource and business development strategies to direct the Openserve towards continuous improvement. Responsible for managing and coordinating dedicated and integrated project management plans in dedicated areas ensuring that the projects produce the deliverables at the required standard of quality within the specified constraints of time, c...

Additional Locations:N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you...

Reference: JHB002008-DDT -1 Are you a seasoned Technical Support Manager with a passion for leading high-performing teams in the ISP industry? We are looking for a dynamic and experienced professional to helm our clients' technical support department, drive exceptional customer service, and enhance their support processes and procedures, with exceptional knowledge of networking principles in the ...

The iKhokha brand is by essence brave, honest, cheeky, innovative and customer-centric. We believe every entrepreneur should be included and able to thrive in the South African economy. Our mission is to continue to build mobile centric tools that make commerce easier, cheaper and more accessible. So, what will you do? You will oversee and monitor call centre employees. Provide training and feedb...

Pretoria Call Centre Team Leader 13000 to 23000 Call Centre Team Leader (Media and Printing)Our client in the Media and Printing industry has an opening for a team leader in their call centre department.They offer an exciting opportunity to be part of a company that has cutting edge technology and that delivers bespoke printing solutions. They strive to deliver excellent customer services.Duties ...

Our client is an international IPP, based in Johannesburg. They're looking for a strong HR Manager specializing in Talent and OD at country level. They will be responsible for country wise design, governance, and delivery of: Managing a diverse talent pool of Employees and support them to grow to their full potential and contribute to the HR strategy of the company. Drive implementation of effect...

Description Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 17 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.We are rooted in our purpose of Championing Mutually Positive Futures Every Day a...

Corteva Agriscience , the world's first dedicated agriculture start-up, serves to enrich the lives of those who produce and those who consume, ensuring progress for generations to come. Our employees fulfill this purpose everyday by building/participating in an inclusive culture where we encourage each other to stay curious, think differently, act boldly and do what's right for our customers, our...

DescriptionGROWING WHAT MATTERS STARTS WITH YOU Corteva Agriscience , the world s first dedicated agriculture start-up, serves to enrich the lives of those who produce and those who consume, ensuring progress for generations to come. Our employees fulfill this purpose everyday by building/participating in an inclusive culture where we encourage each other to stay curious, think differently, act b...

Reference: JHB001020-VM-1 Leading maritime equipment supplier requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working experience is required Word, Excel and Powerpoint skills are essential Valid drivers license and own transport You will support the Technical Advisor, the Team Leader, the Customer Service staff and Sales team You will attend to cust...

Matric and 5 years customer service working experience is requiredWord, Excel and Powerpoint skills are essentialValid drivers license and own transportYou will support the Technical Advisor, the Team Leader, the Customer Service staff and Sales teamYou will attend to customer service requirements, customer queries and complaintsArrange and co-ordinate service attendances for equipment servicing ...

Campaign and Customer Management Consultant page is loaded Campaign and Customer Management Consultant Apply locations Pinelands time type Full time posted on Posted Yesterday job requisition id JR-54126 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionOld Mutual is a premium African financial servic...

Campaign and Customer Management Consultant page is loaded Campaign and Customer Management Consultant Apply locations Pinelands time type Full time posted on Posted Yesterday job requisition id JR-54126 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Old Mutual is a premium African financial servi...

Mission/ Core purpose of the JobThe Service Desk Monitor Support will provide support for the ICT infrastructure including vendor escalation, take inbound calls and provide 1st line support for incident / requests raised.Through monitoring provide pro-active support for customers and ensure SLA compliance is met with the end customer. Key Performance Areas: Core, essential responsibilities / outp...

These jobs were popular with other job seekersWe are seeking an experienced and motivated Legal Collections Team Leader to manage and lead our client's Legal Collections team in a busy call center environment. The successful candidate will be responsible for overseeing the day-to-day operations of the team, ensuring efficiency, productivity, and adherence to legal and regulatory requirements. Thi...

Additional Locations: N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help y...