Senior Customer Service Manager job offers

One of Africa's largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coach...

The incumbent will be based in Pretoria, reporting directly to the National Sales and Marketing Manager. Key responsibilities in the job will be as follows: Promote Core Operating Principles of Safety and Health, Environmental Stewardship, Highest Ethical Behaviour, Respect for People & Quality throughout the company. Build strong relationships with Production, Purchasing and Senior Plant leaders...

The incumbent will provide direction and input re. the administration of SEB in line with client needs and working closely with the Executives to implement and drive strategic changes. Manage a large team of key account managers for a portfolio of funds. Lead the team and manage workflow. This role is focused on the achievement of the SEB Company Strategy through the provision of: Facilitation se...

Electrum Cape Town, Western Cape, South Africa Electrum is an exciting B2B tech company. We partner with some of South Africa's biggest household names, enabling them to open up their customers' access to payments and digital goods and services. We love that the projects we work on touch the lives of millions of South Africans every day, making a real difference.We hire the best of the best and w...

DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES TRAINING MANAGER (IT) PEROMNES POST LEVEL 8 The successful candidate's responsibilities will include, but are not limited to: Operational training management: Refine and optimise the annual ITS training plan; Design, develop, and deliver training programmes and individual classes; and present instructor-led and online training sessions; Develop and de...

We are looking for a Customer Support Manager, who will lead a dedicated group of support analysts to ensure seamless customer experiences. Your role involves overseeing day-to-day operations, fostering a collaborative environment, and implementing strategies to enhance customer satisfaction. As a key player in our organization, your leadership will contribute to the company's growth and success....

Optasia Johannesburg, Gauteng, South Africa Direct message the job poster from OptasiaTalent Acquisition @ Optasia | HR, Tech Recruitment, FintechOptasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and d...

Direct message the job poster from MoMo from MTNFintech is entering a new phase where operational and commercial excellence has become critical for success. We at MTN believe this is a game changer in terms of our business strategy. We are looking at an incumbent to join us as we build a successful business together.At Group Fintech, we are a purpose and value-led organisation and believe that un...

Functieomschrijving Description Oversees the coordination of customer service and support activities which may include the delivery of pre-and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of the organization's products. Operations management: Responsible for the day to day running of the Operational tasks in line with the performance m...

Customer Relationship Manager - Retail Industry Hire Resolve, a leading recruitment agency, is currently seeking a highly motivated and experienced Customer Relationship Manager to join their client's team in the Retail Industry. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with retail customers, ensuring their satisfaction with pro...

Overview:The incumbent will be responsible for the execution and management of the organisation's facilities management function in line with strategic mandate.The role focuses on strategy and governance, facilities management, contract management, budget management, customer/stakeholder management, monitoring and reporting, and building a professional team.The incumbent will therefore be respons...

RequirementsThe Day-to-Day:Build People CapabilityDrives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others.Recruit and equip high quality operators to deliver great customer experiences.Build a healthy and robust bench of developed and capable Managers and Team Members.Leads performance management process for all employees in their restaurant....

Traffic Manager (Customer Office/Marketing) Massmart City of Johannesburg, Gauteng, South Africa Direct message the job poster from MassmartAs a proud Walmart-owned company, Massmart offers more than just a job; it's a place where you can create a real impact on our customers' lives and your own. Now is your chance to take the next step in your career journey!This is an exciting time to join our ...

Reference: JHB002613-LdS-4 This role is individually accountable for managing a team that plans, co-ordinates and controls all technical and facilities management activities on behalf of the company. The incumbent is individually accountable for achieving results through the efforts of others over periods of up to a year. REQUIREMENTS: A minimum of 8 years' experience in Facilities/Operations Man...

Listing reference: cartr_000513 Listing status: Online Apply by: 6 May 2024 Position summary Industry: Other Sectors & Industries Location: Rosebank Contract: Permanent EE position: No Introduction A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial satisfaction, no matter the ...

Group IT Manager & Senior Group IT Manager - Cape TownFull job descriptionJob Description: The purpose of the Sr Group IT Manager role is to assist the IT management team in maintaining, implementing, and improving IT system compliance, ownership of day-to-day IT support and processes adherence towards customer relationships and staff management. Key accountabilities include but are not limited t...

Send an email about this job to a friend or to yourself.Looking to be part of a team that's all about energy, growth, and community? Join TFC Operations (Pty) Ltd, a dynamic fuel & convenience business and a subsidiary of KAL Group Ltd, which is proudly listed on the Johannesburg Stock Exchange (JSE). With our unique, multi-branded network of service stations, we operate more than 165 touch point...

Send an email about this job to a friend or to yourself. Looking to be part of a team that's all about energy, growth, and community? Join TFC Operations (Pty) Ltd, a dynamic fuel & convenience business and a subsidiary of KAL Group Ltd, which is proudly listed on the Johannesburg Stock Exchange (JSE). With our unique, multi-branded network of service stations, we operate more than 165 touch poin...

Independent Contractor General Manager: Hospitality Services and StandardsThe Organisation requires the services of an Independent Contractor: General Manager: Hospitality Services and Standards in the Tourism and Marketing Division for a period of 2 years. The Role of the Independent Contractor: General Manager: Hospitality Standards and Services is formed to introduce modern and world-class hos...

ROLE PURPOSEManages the organization's employment costs and direct the activities of payroll staff, monitors the payroll processing objectives including audits and relevant legislative compliance (affecting employer/employee relationship)MAIN OUTPUTSOccupational TasksManage accurate payment of employees within a companyOversee and manage overall company payroll objectivesManage compliance to poli...

Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed ( $200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and las...

Looking to be part of a team thats all about energy, growth, and community? Join TFC Operations (Pty) Ltd, a dynamic fuel & convenience business and a subsidiary of KAL Group Ltd, which is proudly listed on the Johannesburg Stock Exchange (JSE). With our unique, multi-branded network of service stations, we operate more than 165 touch points country wide, were customer-driven and focused on deliv...

Audit Senior/ManagerA dynamic and successful Auditing & Accounting firm, providing personalised and value-added services to clients assisting them in succeeding in a tough economic and competitive market environment. Are currently looking for an Audit Senior/Manager for their office in Pretoria.As a leading and professional firm, they are constantly aware of the critical importance of customer se...

Functieomschrijving The Service Level Analyst ensures that Dimension Data delivers on contractual agreements with clients as it relates to service performance metrics, reports and performance analytics. They typically deal with a small number of large clients or can be assigned to specific client accounts on behalf of a region. In some instances, they may be assigned to one or more large clients ...