customer service centre jobs

Our client based in Century City is seeking Tswana Speaking Customer Service Advisor. The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract ...

The duties will include but will not be limited to: Assists the technicians in raising of quotes and the creation of job cards Manages and reports on the progress of all repairs undertaken Provides dealers and end-users with feedback with respect to all work undertaken General administration and coordination with respect to service calls in the Service Centre Maintain a database of all workshop r...

3 weeks ago Be among the first 25 applicants Direct message the job poster from The Shoprite Group of CompaniesResponsible to lead the Technology Service Management Centre (SMC) team for all brands across all geographies.Collaborate across Technology disciplines to continuously refine customer service processes.Manage Business stakeholders and Service Provider relationships.Resource Management:Su...

What is a Talent Pool?In simplest terms, a talent pool is a database of candidates that have already been deemed qualified for particular positions and who can be offered roles as soon as they become available.What does this mean for you?It's good news because it means, you will still go through the recruitment process (assessments, role plays and interviews) and if you meet our minimum criteria,...

Essential Requirements : Grade 12 certificate At least 2 years Call Centre experience is an advantage Completely fluent in both English and Afrikaans both written and spoken Call Centre/Customer Service qualification preferred Be able to work flexible hours between January and April annually Must be Computer literate: Microsoft; Syspro an advantage Duties and Responsibilities : Manage the opening...

A career opportunity has arisen within our organization for people that are prepared to live the Tevo culture, display the right attitude and willing to grab this amazing opportunity with both hands. Main Purpose of Job: To provide administrative services to the department and our customers Administration: Repair book in Repair capturing. Service centre quote (& day turnaround time) Repair - asse...

These jobs were popular with other job seekers At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels ...

Job Description Exciting Career Opportunity: Portuguese Customer Success Agent (Sports-book) Join a leading gaming operator in Cape Town as a Portuguese Customer Success Agent (Sportsbook) This dynamic team is seeking an enthusiastic Portuguese Customer Success Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting.If this role resonates with you...

We are seeking a candidate that can overachieve goals and targets set out by the company. This role will be fulfilled by a self-motivated and resilient individual who has the ability to operate independently. You will be a team player who is flexible to meet the needs of the business as well as the willingness to share information and knowledge with your colleagues. The position is based in Westv...

We are seeking a candidate that can overachieve goals and targets set out by the company. This role will be fulfilled by a self-motivated and resilient individual who has the ability to operate independently. You will be a team player who is flexible to meet the needs of the business as well as the willingness to share information and knowledge with your colleagues. The position is based in Westv...

Operations Manager - Insurance Call Centre - US Hours WNS Cape Town, Western Cape, South Africa 2 months ago Be among the first 25 applicants Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including B...

Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Pro...

Customer Service Agents Durban

.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Do you have a vision for how technology can empower businesses and individuals alike? If so, we have an exciting opportunity for you! In this role you will be part of a team that will shape the future of Vodacom s technology l...

As a Call Centre Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's profitability and growth. Minimum of 2 years Call Centre experience. Familiarity with insurance as you would be selling short or long-term insurance. Matric (Grade 12) Essential RE (Advantageous) FAIS...

As a Call Centre Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's profitability and growth. Minimum of 2 years Call Centre experience. Familiarity with insurance as you would be selling short or long-term insurance. Matric (Grade 12) Essential RE (Advantageous) FAIS...

ABOUT Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.Intercare Digital Services situated in Menlyn, P...

ABOUT Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are. Intercare Digital Services situated in Menlyn, ...

Senior Group Manager - Call Centre Operations Night Shift WNS Cape Town, Western Cape, South Africa 2 months ago Be among the first 25 applicants Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key indus...

Job Description Are you a dynamic leader with a passion for customer satisfaction? iKhokha is looking for an experienced, self -driven and motivated Customer Support Team Leader to join our team. Join us in shaping exceptional experiences for our valued merchants! So, what will you do? You will oversee and monitor call centre employees. Provide training and feedback. Ensure the team KPI s are met...

What We Offer: Competitive Salary: Enjoy a pay package that recognizes your skills and dedication Career Growth: Opportunities for advancement and professional development. Training and Support: Comprehensive training programs to ensure your success. Positive Work Environment: Join a team that values collaboration, support, and having fun. Your Role: Customer Interaction: Handle incoming calls an...

What We Offer:Competitive Salary:Enjoy a pay package that recognizes your skills and dedicationCareer Growth:Opportunities for advancement and professional development.Training and Support:Comprehensive training programs to ensure your success.Positive Work Environment:Join a team that values collaboration, support, and having fun.Your Role:Customer Interaction:Handle incoming calls and inquiries...

Customer Service Consultant

Essential Requirements :Grade 12 certificateAt least 2 years Call Centre experience is an advantageCompletely fluentin both English and Afrikaansboth written and spokenCall Centre/Customer Service qualification preferredBe able to work flexible hours between January and April annuallyMust be Computer literate: Microsoft; Syspro an advantageDuties and Responsibilities :Manage the opening of new Gr...