JD Group is looking for a dynamic individual to join the Customer Resolution Centre team. The individual will be required to effectively manage, resolve and escalate customer queries in all communication channels to ensure delivery of a differentiated customer experience.DescriptionCurrent knowledge of best practices for Customer Services in a retail environmentGeneral Understanding of CPA (Custo...
JD Group is looking for a dynamic individual to join the Customer Resolution Centre team. The individual will be required to effectively manage, resolve and escalate customer queries in all communication channels to ensure delivery of a differentiated customer experience. Description Current knowledge of best practices for Customer Services in a retail environmentGeneral Understanding of CPA (Cus...
The duties will include but will not be limited to: Assists the technicians in raising of quotes and the creation of job cards Manages and reports on the progress of all repairs undertaken Provides dealers and end-users with feedback with respect to all work undertaken General administration and coordination with respect to service calls in the Service Centre Maintain a database of all workshop r...
Essential Requirements : Grade 12 certificate At least 2 years Call Centre experience is an advantage Completely fluent in both English and Afrikaans both written and spoken Call Centre/Customer Service qualification preferred Be able to work flexible hours between January and April annually Must be Computer literate: Microsoft; Syspro an advantage Duties and Responsibilities : Manage the opening...
Customer Service Agents Durban
We are seeking a candidate that can overachieve goals and targets set out by the company. This role will be fulfilled by a self-motivated and resilient individual who has the ability to operate independently. You will be a team player who is flexible to meet the needs of the business as well as the willingness to share information and knowledge with your colleagues. The position is based in Westv...
A career opportunity has arisen within our organization for people that are prepared to live the Tevo culture, display the right attitude and willing to grab this amazing opportunity with both hands. Main Purpose of Job: To provide administrative services to the department and our customers Administration: Repair book in Repair capturing. Service centre quote (& day turnaround time) Repair - asse...
.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Do you have a vision for how technology can empower businesses and individuals alike? If so, we have an exciting opportunity for you! In this role you will be part of a team that will shape the future of Vodacom s technology l...
.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Do you have a vision for how technology can empower businesses and individuals alike? If so, we have an exciting opportunity for you! In this role you will be part of a team that will shape the future of Vodacom's technology l...
ABOUT Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.Intercare Digital Services situated in Menlyn, P...
ABOUT Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are. Intercare Digital Services situated in Menlyn, ...
Our client helps people in every phase of their life to enjoy unrestricted quality of life within their own four walls. As one of the market leaders in the field of stairlifts and home lifts, it is their daily ambition to offer their customers the best advice and service. A day in your future role No Cold Calling You receive inquiries from interested parties, consult them on our products over the...
We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales. Key Responsibilities: - Conduct outbound calls to customers to promote products and services - Provide exceptional customer service b...
We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:- Conduct outbound calls to customers to promote products and services- Provide exceptional customer service by a...
We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west, Hermanstat. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:- Conduct outbound calls to customers to promote products and services- Provide exceptional customer service by...
Time Type: Full Time Minimum Requirements Grade 12 1-year Logistics or other relevant qualification min 1 years experience OR. 6months -1 year relevant experience in Logistics (local and/or exports) industry with experience in job-related requirements. Knowledge of WMS systems Proficient in Word/Excel/PowerPoint for data management, reporting and SOP s Proficient in Data capturing Job Related Req...
We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). Job Purpose The purpose of the job will be to ensure the cost effective management of IT Incidents and service requests from end to end point of view and to provide dy...
Customer Service Consultant (Contract) - Midrand - SB20CSC33S Job Openings Customer Service Consultant (Contract) - Midrand - SB20CSC33S About the job Customer Service Consultant (Contract) - Midrand - SB20CSC33SOur client requires the services of a Customer Service Consultant (Advanced) - Midrand Amazing brand with cutting edge technologyExcellent teams in Global team collaborationHigh work-life...
Customer Service Consultant (Contract) - Midrand - SB20CSC33S Job Openings Customer Service Consultant (Contract) - Midrand - SB20CSC33S About the job Customer Service Consultant (Contract) - Midrand - SB20CSC33SOur client requires the services of a Customer Service Consultant (Advanced) - MidrandAmazing brand with cutting edge technologyExcellent teams in Global team collaborationHigh work-life ...
Customer Service Consultant
Essential Requirements :Grade 12 certificateAt least 2 years Call Centre experience is an advantageCompletely fluentin both English and Afrikaansboth written and spokenCall Centre/Customer Service qualification preferredBe able to work flexible hours between January and April annuallyMust be Computer literate: Microsoft; Syspro an advantageDuties and Responsibilities :Manage the opening of new Gr...
Essential Requirements : Grade 12 certificate At least 2 years Call Centre experience is an advantage Completely fluent in both English and Afrikaans both written and spoken Call Centre/Customer Service qualification preferred Be able to work flexible hours between January and April annually Must be Computer literate: Microsoft; Syspro an advantage Duties and Responsibilities : Manage the opening...
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Provide support and assistance to other internal teams Keep brokers up to date with changes and handle related queries Share information with customers to build their understanding of pro...
Reference: Dur000184-Lelet-1 **Fluent in English & Afrikaans** A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to all stakeholders. Essential Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent in both English and Afrikaans both written and spoken Call Centre/Customer Service qualification ...
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