Description This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The incumbent is individually accountable for achieving results through own efforts.This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The inc...
Financial Services Call Centre Agent Financial Services Call CentrePosition Overview:As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering excepti...
Customer Care Manager - Bloemfontein Description: A Customer Care Manager should have several years of experience working in customer service and/or personnel management. Experience in a Call Centre, sales/marketing, and high-quality customer support skill. Excellent interpersonal, problem solving and leadership skills. Ability to stay calm in stressful situations and meet strict deadlines. Stron...
Customer Care Manager - Bloemfontein Description: A Customer Care Manager should have several years of experience working in customer service and/or personnel management. Experience in a Call Centre, sales/marketing, and high-quality customer support skill. Excellent interpersonal, problem solving and leadership skills. Ability to stay calm in stressful situations and meet strict deadlines. Stron...
Customer Service Fixed Term Contract Position Contract based in RandburgTo Start ASAPMain Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders.Main Responsibilities (includin...
About DiscoveryDiscovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate ab...
Financial Services Call Centre Agent Financial Services Call CentrePosition Overview:As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering excepti...
Cool Ideas, leading ISP in Rosebank Johannesburg requires an IT Customer Service Analyst to join our teamJob Functions: Logging of incoming ticketsHandle first line troubleshootingCustomer service calls (All departments)Provide technical supportEscalations of queriesWilling to perform shift workProvide follow up supportExperience and Knowledge required: A minimum of 12 months Call Centre experien...
Supervisor: Call Centre | Europcar | Bruma Details Closing Date 2024/05/02 Reference Number MOT240426-7 Job Title Supervisor: Call Centre | Europcar | Bruma Branch/Department Call Centre, Zulberg Close Job Type Classification Permanent Location - Town / City Bruma Location - Province/Area Gauteng Location - Country South Africa Job Description Europcar has a permanent opportunity available for a ...
Tracker Connect is offering the opportunity of a lifetime to 25 of South Africa's young people with great potential, through a Call Centre Learnership NQF Level 4 which will be based at Tracker Head Office in Johannesburg. The purpose of the Learnership is to capacitate young unemployed youth with call centre skills, experience and knowledge required to deliver excellent customer service. Key Out...
Description This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The incumbent is individually accountable for achieving results through own efforts.This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The inc...
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. We work with the world s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.Job Description: Taking inbound calls in a professional manner; handling and overcoming objections in a professional and effective manner; adhering to targets; taking inbou...
These jobs were popular with other job seekers Centre ManagerJob Summary:The Centre Manager is responsible for overseeing the day-to-day operations and overall management of a mixed-use Centre located in Mbombela in the Mpumalanga province. The primary objective of this role is to ensure the smooth functioning of the Centre, drive business growth, and enhance the overall customer and tenant exper...
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE* Make a familyâ s year and ensure they have a comfortable road trip, by joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and dedicated individual with excellent customer service, organizational, sales and communication skills to join the team. To apply is absolutely essential that you ha...
Send an email about this job to a friend or to yourself.Special note regarding this position:We are looking to appoint people willing to work night shifts from 7pm to 4am. The Candidate would have to report into the office during the day shifts 8am 5pm for the first 3-4 months of their employment to train them up before they become completely remote and work from home. This is a full-time work fr...
Customer Services Consultant Job Description Functional Area company Customer Services Team Reports to Customer Services Manager Employment Status Permanent INTRODUCTION The company focuses on the development of financial systems which delivers innovative, reliable and secure collections, distributions and reporting capabilities, supported by our uncompromising commitment to consistently exceed t...
Job description The Call Centre Supervisor is responsible for overseeing the daily operations of the call centre, ensuring efficient and effective performance, and providing leadership and support to call centre agents. The supervisor will manage a team, monitor metrics, handle escalated calls, quality control and contribute to the development of strategies to improve customer service and product...
Managed Talent Solutions' external clientis looking for a Specialist Operations Centre for one of their clients based in Johannesburg. This is a fixed contract to end of 2024, further extension might be possible depending client requirements. The Specialist Operations Centre must have experience in developing business cases to propose and implement additional ITSM & ITOM processes and functions t...
Business Segment: Personal & Private Banking Take personal customer sales demand (Lending, Retentions, Enablement, Home Loans Sales, UCount) or service enquiries for two or more of the following: Transactional, Risk, Segment (service only), Fleet, Wealth, Travel Wallet / Secure Code, and or just Secured Lending, or Biz Direct across various mediums (i.e. phone, fax, e-mail, social media etc.) acc...
Introduction: We are looking for a hard-working and energetic Service Centre Administrator to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity. Description: The professional interaction of all customers to ensure the accurate processing ...
Main Purpose: The Event Services Manager - Banqueting is responsible for effectively planning allservices required as per the assigned event, is the centralclient contact for the duration of the event while the client is on site and managing all subordinates adequately while executing a seamless event. Reporting to the: Senior Event Services Manager Key responsibilities will include: 1) Managemen...
Call Centre Agent Position Overview:As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In sho...
Europcar has a permanent opportunity available for a Supervisor within the Call centre at Zulberg Close, Bruma. At Europcar we are totally committed to providing car rental rates to our customers and service that lives up to our "Moving your Way" philosophy. This role is rewarding for those who derive satisfaction from being of service, can cope well under pressure and have the ability and drive ...
USA Global Marketing is looking for vibrant, energetic individuals with exceptional Call Centre sales skills or basic Call centre experience to join our sales teams or lead generator teams. Previous call centre experience will be given preference. Duties: We looking for remote Call Centre Agents with sales experience or basic Call centre/ Customer service background. USA Global Marketing runs var...