Customer service call centre jobs in Durban

Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solut...

The ideal candidate must be Confident, Ambitious, Honest, Loyal, Conscientious, Determination, Humble, Kind, Energetic.The Store Manager will be responsible for leading a team of sales associates and ensuring the smooth and successful operation of the store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand image, the manager will play a crucial rol...

General Manager Sales and Operations - KwaZulu-Natal, DurbanThe achievement of Sales and gross margin targets and managing expenses within budget. Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse, and Admin) by managing productivity targets and ensuring adherence to operating procedures. Build strong Customer relationships, customer-centric front line, and ensure...

General Manager Sales and Operations - KwaZulu-Natal, DurbanThe achievement of Sales and gross margin targets and managing expenses within budget. Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse, and Admin) by managing productivity targets and ensuring adherence to operating procedures. Build strong Customer relationships, customer-centric front line, and ensure...

As a key member of our team, you will ensure that all customer inquiries, store card applications, correspondence, and employment verifications are handled efficiently and professionally. Ensure customer's queries, correspondence and needs are actioned timeously to provide excellent customer service and avoid backlogs and customer complaints. Telephonically confirm employment and personal details...

Operations Manager - Durban - South AfricaCompany Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcar...

What s in it for you . Uncapped incentive when your targets are achieved Learning and Development, and Career Growth opportunities within the Mr Price Group Medical aid and retirement fund benefits All associates are entitled to up to a 20% discount on merchandise at all Mr Price Group stores including Mr Price, Mr Price Home, Mr Price Sport, Sheet Street, and a 33% discount at Miladys. Built on ...

What s in it for you . Uncapped incentive when your targets are achieved Learning and Development, and Career Growth opportunities within the Mr Price Group Medical aid and retirement fund benefits All associates are entitled to up to a 20% discount on merchandise at all Mr Price Group stores including Mr Price, Mr Price Home, Mr Price Sport, Sheet Street, and a 33% discount at Miladys. Built on ...

Job Description Objective/Purpose: We re looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects. Responsibilities: Present, promote and sell products/services using solid arguments to existing and prospective customers Perform cost-benefit and needs analysis of existing/potential customers to meet their needs Establ...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

Job Description Embark on a rewarding journey with iKhokha as we seek a Customer Support Officer to join our thriving Product Division. We're in pursuit of an extraordinary individual a customer-centric pro with a sense of urgency and unwavering commitment to tackling and resolving technical support queries from our diverse customer base. So, what will you do? You will be the frontline advocate, ...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

As a key member of our team, you will ensure that all customer inquiries, store card applications, correspondence, and employment verifications are handled efficiently and professionally. Ensure customer's queries, correspondence and needs are actioned timeously to provide excellent customer service and avoid backlogs and customer complaints. Telephonically confirm employment and personal details...

Outbound Consultant - InsuranceTo support the goals and objectives of the campaign by ensuring that individual sales targets are achieved/exceeded, whilst also contributing towards overall team performance in a consistent, professional and ethical manner.Responsibility Area Outbound calls - Sales of services and products Administration - Processing of sales agreement Internal/External customer co...

Outbound Consultant - Insurance To support the goals and objectives of the campaign by ensuring that individual sales targets are achieved/exceeded, whilst also contributing towards overall team performance in a consistent, professional and ethical manner. Responsibility Area Outbound calls - Sales of services and products Administration - Processing of sales agreement Internal/External customer ...

Outbound Consultant - InsuranceTo support the goals and objectives of the campaign by ensuring that individual sales targets are achieved/exceeded, whilst also contributing towards overall team performance in a consistent, professional and ethical manner.Responsibility Area Outbound calls - Sales of services and products Administration - Processing of sales agreement Internal/External customer co...

Description Outbound Consultant - Insurance To support the goals and objectives of the campaign by ensuring that individual sales targets are achieved/exceeded, whilst also contributing towards overall team performance in a consistent, professional and ethical manner. Responsibility Area Outbound calls - Sales of services and products Administration - Processing of sales agreement Internal/Extern...

Telecommunication international service provider.They provide the full spectrum of support from Customer Service to Technical Support to Sales and Retentions. Can lead a team to balance outstanding, support and experience with customer whilst maintaining compliance standards Telco experience is essential Lateral thinkers with a real sense of ownership Structured, methodical, consistent, and organ...

Job description The Call Centre Supervisor is responsible for overseeing the daily operations of the call centre, ensuring efficient and effective performance, and providing leadership and support to call centre agents. The supervisor will manage a team, monitor metrics, handle escalated calls, quality control and contribute to the development of strategies to improve customer service and product...

We are looking for a competent Help desk technician for our Durban Office to provide fast and useful technical assistance on computer systems. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be custo...

We are looking for a competent Help desk technician for our Durban Office to provide fast and useful technical assistance on computer systems. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be custo...

Outbound Consultant - Insurance To support the goals and objectives of the campaign by ensuring that individual sales targets are achieved/exceeded, whilst also contributing towards overall team performance in a consistent, professional and ethical manner. Responsibility Area Outbound calls - Sales of services and products Administration - Processing of sales agreement Internal/External customer ...

Outbound Consultant - InsuranceTo support the goals and objectives of the campaign by ensuring that individual sales targets are achieved/exceeded, whilst also contributing towards overall team performance in a consistent, professional and ethical manner.Responsibility Area Outbound calls - Sales of services and products Administration - Processing of sales agreement Internal/External customer co...

Telecommunication international service provider.They provide the full spectrum of support from Customer Service to Technical Support to Sales and Retentions. Can lead a team to balance outstanding, support and experience with customer whilst maintaining compliance standards Telco experience is essential Lateral thinkers with a real sense of ownership Structured, methodical, consistent, and organ...