Customer support jobs in Durban

MANAGER CHEMICALS: KWAZULU-NATAL JOB PURPOSE To manage and lead the department to achieve goals and targets outlined in the sales budget and to take responsibility for the overall management cycle with a key focus on inventory management and pricing within agreed deadlines, compliance and risk frameworks. TECHNICAL PRE-REQUISITE Supply chain management skills with relevant logistics, commercial a...

Job Description:The Customer Support Representative will be responsible for ensuring that customer's queries and correspondence are resolved through all our channels of communication. The key focus of this role will be to give our customers the best shopping experience ever.(ads1)Job Responsibilities:Ensure quality, friendly, consistent interaction when dealing with customers.Respond to and actio...

Call Center Agent - Inbound - Durban - Hippo Park, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insura...

Call Center Agent - Inbound - Durban - Grid Eye, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insuranc...

1. Account supportAccounts creationvetting and query managementAdministrative supportEnsure Management of accounts with External Sales RepProposal and Order CreationQualify new leadsEnsure Target is driven through pro-active account managementDaily Follow Ups with Customers and order Generation2. Build & develop customer centric capabilityContinuously improve processes and the customer experience...

As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide...

Call Center Agent (1023) - Durban - Hippo Park, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance...

As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide...

These jobs were popular with other job seekers Recycling Consolidated Holdings (PTY) Ltd Recycling Consolidated Holdings (PTY) Ltd As the Group Customer Care Manager, you will play a pivotal role in overseeing and enhancing the customer service experience across all branches of the car rental operations throughout South Africa. Your primary objective will be to ensure the highest level of custome...

Purpose of the Role: The role is to support Customer Service Agents in delivering exceptional customer experience to their guests and to influence and drive operations at both a tactical and strategic level, by leading, performance managing, developing, and motivating agents. Competencies, Skills and Abilities: Must have a strong customer experience background. Must be keen on working for a new o...

Call Center Agent - Insurance - Durban - Grid Eye, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insura...

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because ...

Grindrod Logistics Africa is looking to secure the permanent services of a Commercial Contracts Administrator to join their Durban office. All suitably qualified and experienced candidates are invited to apply for this vacancy. Main Purpose of the Job: Manage all communication and documentation related to the management and execution of commercial and other relevant contracts; and assist in the r...

1. Account support Accounts creation vetting and query management Administrative support Ensure Management of accounts with External Sales Rep Proposal and Order Creation Qualify new leads Ensure Target is driven through pro-active account management Daily Follow Ups with Customers and order Generation 2. Build & develop customer centric capability Continuously improve processes and the customer ...

Provide SAP HCM solution that fully address Oceana's current and immediate needs Ensure SAP compliance with obligations (including legislation, regulatory, contractual, and agreed standard/policies) Creation and maintenance of a pipeline of changes and projects that align to the SAP HCM module with a focus of TM/PY/OM/PA and Oceana's foreseeable plans SAP HCM solution design (including change req...

Introduction: The Support Specialist will provide 2nd level IT application support to business at a senior technical level, as well as assist with deploying software to the various release environments as well as troubleshooting environment specific problems. Assisting with change management procedures and with improving release and operations procedures. Main Tasks and Responsibilities include: ...

Dynamic e-Commerce company is seeking an experienced and visionary General Manager to lead their dynamic team and drive the strategic growth and success of the company . As General Manager you will play a crucial role in ensuring efficient and smooth operations, working with a close-knit and diverse team of 14 staff members. The General Manager will oversee all aspects of the company's operations...

These jobs were popular with other job seekersAs the Group Customer Care Manager, you will play a pivotal role in overseeing and enhancing the customer service experience across all branches of the car rental operations throughout South Africa. Your primary objective will be to ensure the highest level of customer satisfaction, resolve escalated issues efficiently, and implement strategies to fos...

Internet Service Provider Support Agent (DBN) Are you passionate about providing exceptional customer service and resolving technical challenges? Look no further. BET Software Durban is seeking a skilled Internet Service Provider Support Agent to join our dynamic team. As an ISP Support Agent, you'll play a vital role in assisting customers with Internet connectivity issues, network configuration...

Our client based in the Durban North area is looking for a SaaS / MSP Customer Success Consultant to join their growing team. Please note: this is a shift based in-office role. The SaaS / MSP Customer Success Consultant works closely with customers to understand and improve their client journey from point of sale to contract renewal. As a SaaS / MSP Customer Success Consultant, it is your role to...

Synopsis Our Client an established Health Care Group in KwaZulu Natal has a vacancy for a Sales Consultant Orthopaedic (Specializing in Knee Replacement) within their Group. The Sales Consultant will focus on KZN Private and Government Sector and should have established relations within the Sectors. Job Description Develop and maintain relationships with customers, including physicians, nurses, a...

Synopsis Our Client an established Health Care Group in KwaZulu Natal has a vacancy for a Sales Consultant Capital Equipment within their Group. The Sales Consultant will focus on KZN Private and Government Sector and should have established relations within the Sectors. Job Description Develop and maintain relationships with customers, including physicians, nurses, and other healthcare professio...

Job Overview: Do you always put your customers first? Are you a natural-born salesperson? Want to work for a great company with amazing benefits? If your answer is YES, YES, and YES, you should join our Sales team. You will be a part of our sales teams, meaning that you'll be the first point of contact for customers who call in for help with their equipment. You will represent and promote this we...

About us:Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions.Our growing team of highly motivated and skilled sales specialists has a proven track record of producing exponential revenue growth for customers, maintaining l...