POSITION TITLE:Customer Support Engineer (CSE)REPORTS TO:Lead Engineer Africa (RSA)LOCATION:SALARY:Parys, Free State, South AfricaMarket Related Salary BenefitsPURPOSE OF ROLEThe CSE is responsible for all specified engineering and technical support activities in MacLean Africa range of products. DUTIES AND RESPONSIBILITIESProvide local engineering support on specific project assignments arising ...
Nambiti Technologies is an ICT Professional Services company. The company is 100% Black Owned and Managed. The company is classified as a BWO (Black Women Owned) company. The company was founded in 1997 by Mr. Kevin Paul, the current Managing Director of the company. The company has been in operation for over 17 years and has over 100 permanent employees. The company has offices in all 9 Province...
Nambiti Technologies is an ICT Professional Services company. The company is 100% Black Owned and Managed. The company is classified as a BWO (Black Women Owned) company. The company was founded in 1997 by Mr. Kevin Paul, the current Managing Director of the company. The company has been in operation for over 17 years and has over 100 permanent employees. The company has offices in all 9 Province...
Key Performance AreasCustomer Service- Receive calls from senior customer engineer/ help desk.- Verify/ identify problems with help desk.- Contact users to get clarity on problems and trouble shoot.- Provide telephonic support to users if possible.- Provide physical assistance to users if necessary.- Escalate problems to senior customer engineer if necessary.- Provide temporary PCs to users when ...
Key Performance AreasCustomer Service- Receive calls from senior customer engineer/ help desk.- Verify/ identify problems with help desk.- Contact users to get clarity on problems and trouble shoot.- Provide telephonic support to users if possible.- Provide physical assistance to users if necessary.- Escalate problems to senior customer engineer if necessary.- Provide temporary PCs to users when ...
Reference: JHB002501-TR-1 We are recruiting for an IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ identify problems with help desk. - Contact users to get clarity on problems and trouble shoot. - Provide telephonic support to users if possible. - Provide physical assistance to users if necessary. - Escalate problems...
Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ identify problems with help desk. - Contact users to get clarity on problems and trouble shoot. - Provide telephonic support to users if possible. - Provide physical assistance to users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs to use...
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.We are seeking a Customer Service Engineer I with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery. What you'll do:Onsite and Remote User Support to Client.General maintenance to office/boardroomsVIP User SupportDiagnose Hardware issuesReload machinesNetwork S...
iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are seeking a Customer Service Engineer I with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery. What youâ€ll do: Onsite and Remote User Support to Client. General maintenance to office/boardrooms VIP User Support Diagnose Hardware issues Reload machines N...
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.We are seeking aCustomer Service Engineer IÂ with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery. What you'll do:Onsite and Remote User Support to Client.General maintenance to office/boardroomsVIP User SupportDiagnose Hardware issuesReload machinesNetwork S...
Key Performance Area- Ensure IT Services are Accessible to Internal and External Company Customers- Attend IT incidents and requests.- Configure new equipment.- Adopt a proactive approach to prevent problems from arising.- Ensure compliance to OHS when setting up.Provide Desktop Support- Provide software and hardware configuration according to business requirements.- Conduct troubleshooting, main...
Reference: JHB002501-TR-1 We are recruiting for an IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ identify problems with help desk. - Contact users to get clarity on problems and trouble shoot. - Provide telephonic support to users if possible. - Provide physical assistance to users if necessary. - Escalate problems...
Reference: JHB002502-TR-1 We are recruiting for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment. - Adopt a proactive approach to prevent problems from arising. - Ensure compliance to OHS when setting up. Provide Desktop Support - Provide software and...
Key Performance Area - Ensure IT Services are Accessible to Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment. - Adopt a proactive approach to prevent problems from arising. - Ensure compliance to OHS when setting up. Provide Desktop Support - Provide software and hardware configuration according to business requirements. - Conduct troubleshooti...
iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are seeking a Customer Service Engineer I  with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery.  What you†ll do: Onsite and Remote User Support to Client. General maintenance to office/boardrooms VIP User Support Diagnose Hardware issues Reload machi...
ENVIRONMENT: ENSURE the stability, integrity, and efficient operation of the in-house or customers information systems that support core organizational functions of the Cape Town division a dynamic Internet Service & Network Specialist. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software, hardware and associated operating systems. The successful incumben...
A)Technical support for live 2G/3G/4G/SRAN (BSC, RNC, OMS, BTSMED and 2G/3G/4G BTS and SBTS) B)Improve Daily/Weekly routine health check procedure (RNC, BSC and other relative performance monitoring element) C)Monitoring of Radio Access Network (2G/3G/4G/SRAN) and troubleshooting as L2 D)Can manage and support subcontractor/partner for on-site troubleshooting, integration E)Identification and pri...
Description Ciena Corporation offers leading network infrastructure solutions, intelligent software and a comprehensive services practice to many of the largest, most reliable and sophisticated Internet content provider, service provider, enterprise, government, and research and education networks across the globe. As a customer facing Sales Engineer (SE), the ideal candidate would work independe...
We're the global leader in providing energy solutions that help businesses grow and communities thrive.We work as a team and we re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We are hiring immediately for an Application Engineer - a role that will help us to power progress for our customers.Why Aggreko? Here are some of the p...
Company based in Centurion Gauteng is looking for a Pre-Sales Engineer to join their team. Technical Expertise: Demonstrate a deep understanding of Dassault Systèmes products, particularly those related to mechanical engineering solutions. Stay updated on the latest industry trends and advancements in mechanical engineering software. Pre-Sales Support: Work closely with the sales team to understa...
Pretoria Permanent R20 000 p.m. Field Service EngineerLocation: PretoriaSalary: R20 000 p.m.The Field Service Engineer will be responsible for meeting and performing the daily service repair needs of the customer's equipment and driving customer satisfaction through Service Excellence. The Field Service Engineer will perform the tasks per the Quality and Regulatory requirements of the Company tha...
Date Posted:2024-04-29Country: South AfricaLocation: 17 Angus crescent, Longmeadow Business Estate, Modderfontein, JohannesburgFocus on customer satisfaction by liaising with customers and feedback to customers? Engage with clients to maintain relationships.? Compiles reports as and when required? Ensure safekeeping of company tools and equipment? Carry out on site training must be able to transf...
Date Posted:2024-04-29Country: South AfricaLocation: 17 Angus crescent, Longmeadow Business Estate, Modderfontein, JohannesburgFocus on customer satisfaction by liaising with customers and feedback to customers Engage with clients to maintain relationships. Compiles reports as and when required Ensure safekeeping of company tools and equipment Carry out on site training must be able to transfer k...
Job DescriptionProject Engineer R&D£55,000 pa Westbury Permanent Are you a project engineer looking for a new challenge?Would you like to have an instrumental role in a business shaping how they approach new projects, from the initial spark of a customer need to real-world implementation?You'll wear many hats in this role! From writing technical requirements and ensuring adherence to standards, t...
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