contact centre trainer jobs

Job DescriptionThe Santam Direct Call Centre has a position available for a First Line Manager in the Client Engagement department. The role is based in Bellville, Cape Town. The purpose of this role is to ensure that the client services service levels are maintained within Contact Centre. Lead and manage a team of Client Service Consultants within the larger Client Services team. The incumbent m...

Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today s iNTTerconnected world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world s most significa...

Quality Assurance Team LeaderCallForce is an award- winning BPO service provider of innovative customized contact Centre solutions from South African to the global market.We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and ensuring t...

CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market.We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and ensuring the success of our internation...

Send an email about this job to a friend or to yourself. Benefits: Medical Aid Bonus Training Parking Travel Allowance UDM International, a fast-paced direct marketing company is seeking a dynamic, driven, positive and hard-working individual to join the team! In-house training is provided with our amazing training team and coaches. Great weekly bonuses for being a top performer. Referral-based l...

If you're looking to boost your career in the customer service industry and have a focus on business efficiency then this could be your calling!Concentrix Webhelp is on the hunt for someone highly organised and motivated to step into the role of Business Trainer on an exciting campaign in our Durban office.Working in partnership with the management team and other departments you'll undertake the ...

Are you based in the United States? Select your country to see jobs specific to your location.Our reputable BPO client that is based in Umhlanga is seeking an experienced Operations Director to join their team.What if you worked with a company that has the same passion for delivering high-quality customer service as you? What if that company was highly focused on developing you as an individual, ...

Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. Your job seeking activity is only visible to you. Email Welcome backSign in to save Team Manager (JG8) at Santam Insurance.Direct message the job poster from Santam InsuranceSantam is the market leader in the general insurance industry in Southern Africa....

Are you based in the United States? Select your country to see jobs specific to your location.Our reputable BPO client that is based in Umhlanga is seeking an experienced Senior Operations Manager to join their team.What if you worked with a company that has the same passion for delivering high-quality customer service as you? What if that company was highly focused on developing you as an indivi...

Disability Support Leader. Permanent Full Time - Alice Springs Apply now Job no: 503295 Employment type: Full Time Location: Alice Springs & Central Australia Categories: Disability About theOrganisationLife Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and famil...

Disability Support Leader. Permanent Full Time - Alice Springs Apply now Job no: 503295 Employment type: Full Time Location: Alice Springs & Central Australia Categories: Disability About theOrganisation Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and fami...

About Quantanite: Quantanite is a global leader in the business process outsourcing (BPO) and customer experience (CX) sectors. With a dedicated team spread across four continents, we are committed to delivering innovative solutions and exceptional service to our clients. We are currently seeking a dedicated Quality Assurance Specialist to join our vibrant team and contribute to our commitment to...

Are you based in the United States? Select your country to see jobs specific to your location. Our reputable BPO client that is based in Umhlanga is seeking an experienced Operations Director to join their team. What if you worked with a company that has the same passion for delivering high-quality customer service as you? What if that company was highly focused on developing you as an individual...

Are you based in the United States? Select your country to see jobs specific to your location. Our reputable BPO client that is based in Umhlanga is seeking an experienced Senior Operations Manager to join their team. What if you worked with a company that has the same passion for delivering high-quality customer service as you? What if that company was highly focused on developing you as an indi...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technologi...

Technical Trainer: Banking client Work from home Must have excellent MTN or Vodacom connectivity in your area Laptop, 3 G, headsets will be provided to you Training provided 2-4 weeks' R 20 000 monthly salary Job Purpose Delivery of customer support by installing and providing training on electronic banking products on client computers and cash vault devices, and integrating electronic banking wi...

Position: Regional General Manager Reporting to: National Executive Overall purpose of the job: Self-motivated manager to oversee and manage operations in all areas within a defined region providing the business with effective and efficient running of day-to-day subscriber business, achieving all goals and maximising profitability. Implement and execute effective business strategies and programs....

ABOUT THE COMPANY Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Ins...

ABOUT THE COMPANY Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Ins...

Embassy Summer - 2024 UK - Activity Manager Join our winning team of global superstars in summer 2024 Embassy Summer, under its parent company EC English, offers award winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa. Students learn either English or French whilst immersing themselves in the local culture and surroundi...

Requirements: Grade 12 A Diploma/Certificate in Supervisory Management Diploma/Certificate Knowlege in National Deals, Effective Team Management, DPS, Product Knowledge (Building and Automotive) 4 years overall experience required for the role 2 years of the overall experience should be as a second in charge (2IC) to a Team Leader Responsibilities: Ensure agent and team achievement against set KP...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Good...

Our reputable BPO client that is based in Umhlanga is seeking an experienced Head of Operations to join their team. What if you worked with a company that has the same passion for delivering high-quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and a...

Our reputable BPO client that is based in Umhlanga is seeking an experienced Operations Director to join their team. What if you worked with a company that has the same passion for delivering high-quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and ...