contact centre operations manager

Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Welcome backSign in to save Team Leader - Insurance Call Centre (US Hours) at WNS.Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 40...

Company is a dynamic and vibrant player in South Africa's life insurance industry. We're passionate about life insurance and the good it can do. In the digital era, people are collaborating, co-creating and sharing like never before. Consumers want to take charge and customise every part of their world to meet their needs. We're applying these same principles to life insurance cover to create pro...

Company is a dynamic and vibrant player in South Africa's life insurance industry. We're passionate about life insurance and the good it can do. In the digital era, people are collaborating, co-creating and sharing like never before. Consumers want to take charge and customise every part of their world to meet their needs. We're applying these same principles to life insurance cover to create pro...

Full-timeCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Pack...

Are you based in the United States? Select your country to see jobs specific to your location. Our reputable BPO client that is based in Umhlanga is seeking an experienced Operations Director to join their team. What if you worked with a company that has the same passion for delivering high-quality customer service as you? What if that company was highly focused on developing you as an individual...

Location : Bellville, Cape TownSummary : Head of Operations (Permanent)Package : Cost to Company Package, including Medical Aid and Provident FundDeadline : 10 May 2024Email : ****** Furniture Industry Provident Fund of the Western Cape and Furniture Industry Bargaining Council operate under the Pension Funds Act and Department of Employment and Labour respectively.Employers contribute on a frequ...

These jobs were popular with other job seekers Reference: NPr000801-EHo-1 A multinational conglomerate seeks to employ experienced and innovative Accounts Payable / Creditors Managers to join their dynamic finance team, based in Cape Town CBD. The successful candidate will have a passion for all things payables and play an integral role in establishing best practices and policies. Sounds like you...

Stay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more. Find your perfect role at SantamTeam Leader - Client Engagement (CAPE TOWN)The Santam Direct Call Centre has a position available for a First Line Manager in the Client Engagement department. The role is based in Bellville, Cape Town.The purpose of this role is to ensur...

Stay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more. Find your perfect role at SantamTeam Leader - Client Engagement (CAPE TOWN)The Santam Direct Call Centre has a position available for a First Line Manager in the Client Engagement department. The role is based in Bellville, Cape Town. The purpose of this role is to ensu...

Ignition CX City of Cape Town, Western Cape, South Africa Direct message the job poster from Ignition CXLeaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better.Our Team Leaders should always look the part, act the part, and treat their physical...

These jobs were popular with other job seekers Join this leading international company, and report to Finance Operations Manager. Duties & Responsibilities Be responsible for the general ledger processes for more than 1 entity, liaise with tax and treasury, manage fixed asset register, act as key point of contact for the Controller of the entities, AP and AR Accountants, Group Controlling, Tax Ac...

These jobs were popular with other job seekers Join this leading international company, and report to Finance Operations Manager. Duties & Responsibilities Be responsible for the general ledger processes for more than 1 entity, liaise with tax and treasury, manage fixed asset register, act as key point of contact for the Controller of the entities, AP and AR Accountants, Group Controlling, Tax Ac...

Job DescriptionThe Santam Direct Call Centre has a position available for a First Line Manager in the Client Engagement department. The role is based in Bellville, Cape Town. The purpose of this role is to ensure that the client services service levels are maintained within Contact Centre. Lead and manage a team of Client Service Consultants within the larger Client Services team. The incumbent m...

These jobs were popular with other job seekers Reference: NPr000802-EHo-1 A multinational conglomerate seeks to employ experienced and innovative Accounts Receivable / Credit Control / Billing Managers to join their dynamic finance team based in Cape Town CBD. The successful candidate will have a passion for all things receivables and play an integral role in establishing best practices and polic...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Good...

What We'll Bring:Special Handling is charged with managing the various touch points email, voice and written correspondence through which consumers, certain business-to-business customers and partners interact with the company. Our Operational Center of Excellence prides itself in providing capabilities through the sharing, adoption and establishment of best practices. We are a globally integrate...

Location : Bellville, Cape Town Summary : Head of Operations (Permanent) Package : Cost to Company Package, including Medical Aid and Provident Fund Deadline : 10 May 2024 Email : ****** Background The Furniture Industry Provident Fund of the Western Cape and Furniture Industry Bargaining Council operate under the Pension Funds Act and Department of Employment and Labour respectively. Employers c...

Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Pro...

Job category: Health, Fitness, Medical and Optometry Location: Roodepoort Contract: Permanent Business Unit: Constantia Kloof Remuneration: R 1,097,735.00 EE position: No Introduction Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget managemen...

Job category: Health, Fitness, Medical and Optometry Location: Roodepoort Contract: Permanent Business Unit: Constantia Kloof Remuneration: R 1,097,735.00 EE position: No Introduction Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget managemen...

What We'll Bring:A global leader in credit information and information management services, TransUnion gives businesses, consumers and the global community the power to achieve their goals. Businesses count on us to better manage risk and customer relationships. Consumers are able to better manage credit to achieve their financial goals. And in communities around the world we help build strong ec...

Job DescriptionRole PurposeThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Inbound Sales and Service Centric Agents to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an environment where change is a constant.The A...

Our reputable BPO client that is based in Umhlanga is seeking an experienced Senior Operations Manager to join their team. What if you worked with a company that has the same passion for delivering high-quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tool...

Inbound Client Contact Centre Administrator 2024-04-19 - 2025-02-28 Permanent PE000919 Admin / Office / Call Center / Support Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a hig...