contact centre operations manager

Operations Manager - Retail Contact CentreFull-timeWNS (Holdings) Limited (NYSE: WNS)is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Reta...

Operations Manager - Retail Contact Centre WNS Cape Town, Western Cape, South Africa Company Description Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consul...

We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers. 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557 Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom. Collinson is the global, privately-owned company dedicated to hel...

Operations Manager - Shopping Centre, Cape TownReputable Property firms seeks diligent indiv. Pivotal role to formulate and implement maintenance plans for Shopping Centre in Cape Town. Manage technical aspects, budgets and service providers on site and other key responsibilities.Main Responsibilities:Develop and implement planned, preventative and emergency maintenance plans.Ensure all the life ...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world s original and l...

Are you based in the United States? Select your country to see jobs specific to your location.Call / Contact Centre Manager (Banking) - Western Cape, Somerset WestAs the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and profess...

Introduction Leading Property firm Description Operations Manager - Shopping Centre, Cape Town Reputable Property firms seeks diligent indiv. Pivotal role to formulate and implement maintenance plans for Shopping Centre in Cape Town. Manage technical aspects, budgets and service providers on site and other key responsibilities. Main Responsibilities: Develop and implement planned, preventative an...

Introduction Leading Property firm Description Operations Manager - Shopping Centre, Cape Town Reputable Property firms seeks diligent indiv. Pivotal role to formulate and implement maintenance plans for Shopping Centre in Cape Town. Manage technical aspects, budgets and service providers on site and other key responsibilities. Main Responsibilities: Develop and implement planned, preventative an...

About the Role: The Operations Director is responsible for overseeing and optimising the daily operations the company. They play a critical role in ensuring organisational efficiency, coordinating procedures, and leading teams to achieve strategic goals. The goal is to enhance operational effectiveness, drive growth, and ensure long-term success.Qualifications and Requirements: 5-10 years of expe...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high ...

WNS Cape Town, Western Cape, South Africa WNS Cape Town, Western Cape, South Africa Welcome backSign in to save Junior Operations Manager - Audit Support Contact Centre (US Hours) at WNS.Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain e...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high ...

These jobs were popular with other job seekers Contracta-Force Corporate Solutions (Pty Contracta-Force Corporate Solutions (Pty Huntswood Operations Change and Delivery Manager Cape Town Permanent Full Time Published: 1 day ago Non EE/AA DescriptionJob Overview: Huntswood is looking for a professional who plans, implements, and evaluates change initiatives delivering governed change and mobilisa...

These jobs were popular with other job seekers Huntswood Operations Change and Delivery Manager Permanent Full Time Published: 1 day ago Non EE/AA DescriptionJob Overview: Huntswood is looking for a professional who plans, implements, and evaluates change initiatives delivering governed change and mobilisation which support a fast-paced contact centre operation. The Operation Change Delivery Mana...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer service Customer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high...

Introduction Company Summary The company is a real estate company that was established in 1963. They have a large property portfolio in and around Capet Town and Johannesburg. The company is managed by a professional team that is known for its enthusiasm and excellence. They offer a range of services including property management, property maintenance, retail leasing, and new developments in the ...

Response Centre Operator - South Africaull job descriptionDesignation:Response Centre Operator Category:MultiChoice South Africa Level: Closing date:15 May 2024 Position Type:Permanent Location:MultiChoice City Job Description: The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television...

WNS Cape Town, Western Cape, South Africa Company Description Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare,...

JOB DESCRIPTION DEPARTMENT: MONITORING CENTRE POSITION: LEAD MONITORING CENTRE ASSOCIATE MONITORING CENTRE SUPERVISOR (MCS) INCUMBENT: REPORTS TO: MANAGER I, MONITORING CENTRE SUBORDINATES: MONITORING CENTRE ASSOCIATES INTERNAL CLIENTS: Management Operations functions Residential Business Commercial Business EXTERNAL CLIENTS: Clients QUALIFICATION & EXPERIENCE: Matric Grade B PSIRA Registered Mon...

About the Role Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone ...

Exciting Leadership Opportunity at Quantanite: Director of OperationsAbout Us:Quantanite is a global leader in business process outsourcing (BPO) and customer experience (CX), dedicated to revolutionizing service delivery through innovation and exceptional client-centric strategies. With over 1,500 professionals across multiple continents, our mission is to provide unparalleled service and transf...

Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone to relocate fro...

Schneider Electric is the global specialist in energy management and automation. With revenues of €26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. From the simplest of switches to complex operational systems, our technology, software and services improve...

Introduction Company Summary The company is a real estate company that was established in 1963. They have a large property portfolio in and around Capet Town and Johannesburg. The company is managed by a professional team that is known for its enthusiasm and excellence. They offer a range of services including property management, property maintenance, retail leasing, and new developments in the ...