Contact Centre Manager jobs

The Saartjie Baartman Centre for Women and Children (SBCWC) is a an NPO that runs several programmes in response to gender-based violence, including a one-stop centre for women and children who are survivors of gender-based violence. SBCWC seeks to appoint a Financial Manager to be based in greater Cape Town starting 10 June or earlier. The position will report to the Director. This is a full-tim...

Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point of contact for all customers Monitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achieved Drive uptake and adoption of digitization objectives with Internal & External customers. Support the sales manager, channel manager and sales team and customers on th...

MAIN PURPOSE OF JOB: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory role RESPONSIBILITIES &DUTIES: 1. Cu...

The Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise revenue opportunities and exceed sales targets. The role combines management, selling, coaching and leadership activities to enable the sales team to achieve their assigned targets. Operationally, the Team Leader is responsible for driving the implementation of Sales Contact Centre operatio...

Response Centre Operator - South Africaull job descriptionDesignation:Response Centre Operator Category:MultiChoice South Africa Level: Closing date:15 May 2024 Position Type:Permanent Location:MultiChoice City Job Description: The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television...

Introduction Company Summary The company is a real estate company that was established in 1963. They have a large property portfolio in and around Capet Town and Johannesburg. The company is managed by a professional team that is known for its enthusiasm and excellence. They offer a range of services including property management, property maintenance, retail leasing, and new developments in the ...

About the Role Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone ...

JOB DESCRIPTION DEPARTMENT: MONITORING CENTRE POSITION: LEAD MONITORING CENTRE ASSOCIATE MONITORING CENTRE SUPERVISOR (MCS) INCUMBENT: REPORTS TO: MANAGER I, MONITORING CENTRE SUBORDINATES: MONITORING CENTRE ASSOCIATES INTERNAL CLIENTS: Management Operations functions Residential Business Commercial Business EXTERNAL CLIENTS: Clients QUALIFICATION & EXPERIENCE: Matric Grade B PSIRA Registered Mon...

Job Title: Section Manager Engineering Hire Resolves client is currently seeking a highly skilled and experienced Section Manager Engineering to join their team in Johannesburg, Gauteng. The ideal candidate will have a strong background in engineering and a proven track record of effectively managing a team of engineers. As a Section Manager Engineering, you will be responsible for overseeing the...

Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point of contact for all customers Monitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achieved Drive uptake and adoption of digitization objectives with Internal & External customers. Support the sales manager, channel manager and sales team and customers on th...

Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point of contact for all customers Monitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achieved Drive uptake and adoption of digitization objectives with Internal & External customers. Support the sales manager, channel manager and sales team and customers on th...

MAIN PURPOSE OF JOB:Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory roleRESPONSIBILITIES &DUTIES:1. Custo...

Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point of contact for all customers Monitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achieved Drive uptake and adoption of digitization objectives with Internal & External customers. Support the sales manager, channel manager and sales team and customers on th...

Job Title: Section Manager Engineering Hire Resolves client is currently seeking a highly skilled and experienced Section Manager Engineering to join their team in Johannesburg, Gauteng. The ideal candidate will have a strong background in engineering and a proven track record of effectively managing a team of engineers. As a Section Manager Engineering, you will be responsible for overseeing the...

Overview Job Title: Section Manager Engineering Hire Resolves client is currently seeking a highly skilled and experienced Section Manager Engineering to join their team in Johannesburg, Gauteng. The ideal candidate will have a strong background in engineering and a proven track record of effectively managing a team of engineers. As a Section Manager Engineering, you will be responsible for overs...

Job DescriptionDo you dare to make a difference?Are you a Registered Manager looking for a change?National Neurological Services are currently recruiting a Registered Manager for our Neuro Rehabilitation Centre in Rochdale. We are looking for someone who has a genuine passion for supporting colleagues and residents to unlock their full potential.This role supports some incredible individuals with...

Job DescriptionDo you dare to make a difference? Are you a Registered Manager looking for a change? National Neurological Services are currently recruiting a Registered Manager for our Neuro Rehabilitation Centre in Rochdale. We are looking for someone who has a genuine passion for supporting colleagues and residents to unlock their full potential. This role supports some incredible individuals w...

Direct Reporting Line Customer Experience Manager We have a vacancy for an Alumni Relations Manager.This position is based at our National Office in Waterfall (Midrand). Duties and Responsibilities : Alumni Engagement Strategy Execute a comprehensive alumni engagement strategy that aligns with the institution's goals and objectives.Promote alumni interest and support.Work with the IIE, governance...

Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone to relocate fro...

About the Role Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone ...

Job Description - Primary Customer Care Agent - Portfolio Management (008UPW) Primary Customer Care Agent - Portfolio Management - 008UPW An opportunity exists within our Customer Care Centre for a Customer Care Centre Consultant. Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point of contact for all customers Monitoring of backorder reports, ...

Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone to relocate fro...

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What w...

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What w...