Senior Contact Centre Manager job offers

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer service Customer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high...

About the Role Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone ...

Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone to relocate fro...

About the Role Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone ...

Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone to relocate fro...

Job category: Health, Fitness, Medical and Optometry Location: Roodepoort Contract: Permanent Business Unit: Constantia Kloof Remuneration: R 1,097,735.00 EE position: No Introduction Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget managemen...

Job category: Health, Fitness, Medical and Optometry Location: Roodepoort Contract: Permanent Business Unit: Constantia Kloof Remuneration: R 1,097,735.00 EE position: No Introduction Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget managemen...

Reference: NPr000884-EHo-1 A global services conglomerate seeks to employ an experienced and strategic Accounts Payable P2P Senior Manager to join their dynamic finance team based in Cape Town, CBD. The successful candidate will form part of the Finance Shared Service Centre and leadership team. This role will lead and be accountable for the global P2P function, which includes accounts payable, p...

Operations Manager - Insurance Call Centre - US HoursFull-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufac...

Reference: NPr000884-EHo-1 A global services conglomerate seeks to employ an experienced and strategic Accounts Payable P2P Senior Manager to join their dynamic finance team based in Cape Town, CBD. The successful candidate will form part of the Finance Shared Service Centre and leadership team. This role will lead and be accountable for the global P2P function, which includes accounts payable, p...

Collections Agent - Utilities Contact CentreFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing,...

Main Purpose:The Event Services Manager - Banqueting is responsible for effectively planning allservices required as per the assigned event, is the centralclient contact for the duration of the event while the client is on site and managing all subordinates adequately while executing a seamless event. Reporting to the: Senior Event Services ManagerKey responsibilities will include:1) Management o...

Our reputable BPO client that is based in Umhlanga is seeking an experienced Senior Operations Manager to join their team. What if you worked with a company that has the same passion for delivering high-quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tool...

Full-timeCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Pack...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Good...

Collections Agent - Utilities Contact CentreFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing,...

POSITION PURPOSEResponsible for the management of the building. Develops related budgets, ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality ...

POSITION PURPOSE Responsible for the management of the building. Develops related budgets, ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality...

Our reputable BPO client that is based in Umhlanga is seeking an experienced Senior Operations Manager to join their team. What if you worked with a company that has the same passion for delivering high-quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tool...

As a proud Walmart-owned company, Massmart offers more than just a job; it's a place where you can create a real impact on our customers' lives and your own. Now is your chance to take the next step in your career journey!This is an exciting time to join our World.Our core Values Respect, Integrity, Service and Excellence, are evident in our everyday work environment.We are a merchandise Led busi...

CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Social Media Team Leader.The Social Media Team Leader is responsible for managing a team of customer service social media specialist who are recovering poor service experiences for customers that rate Vo...

Main Purpose: The Event Services Manager - Banqueting is responsible for effectively planning allservices required as per the assigned event, is the centralclient contact for the duration of the event while the client is on site and managing all subordinates adequately while executing a seamless event. Reporting to the: Senior Event Services Manager Key responsibilities will include: 1) Managemen...

Who we are: Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionise customer experiences, equipping our clients with a s...

About Quantanite: Quantanite is a global leader in the business process outsourcing (BPO) and customer experience (CX) sectors. With a dedicated team spread across four continents, we are committed to delivering innovative solutions and exceptional service to our clients. We are currently seeking a dedicated Quality Assurance Specialist to join our vibrant team and contribute to our commitment to...