This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams.Education Requirements: Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP Work Experience Requir...
About our Client: Our client is a leading global provider specialising in data analytics and digital solutions, offering comprehensive services across diverse industries. Operating worldwide, they are dedicated to fostering innovation and efficiency, empowering clients to unlock new opportunities and reach their full potential. About the Role: The Service Delivery Manager will be responsible for ...
Technical Services Manager Sabio is a Global company and the leading independent UK Contact Centre solution supplier.We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions.Sabio provides expertise and solutions that our customers' need to respond to the ever-changing world.Our powerhouse products and expertise are main...
We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. TMF Group is a single global team with over 10,000 colleagues in 125 offices across 86 jurisdictions, cove...
Reference: JHB000342-JG-1 A leader in the ICT services sector is looking for a Service Delivery Manager to join their team. The Service Delivery Manager (SDM) is responsible for the service relationships with one or more customers and is accountable for proactively driving improvement and development of service. This role manages the customers' service level expectations and monitors, reports on,...
About our Client: Our client is a leading global provider specialising in data analytics and digital solutions, offering comprehensive services across diverse industries. Operating worldwide, they are dedicated to fostering innovation and efficiency, empowering clients to unlock new opportunities and reach their full potential. About the Role: The Service Delivery Manager will be responsible for ...
These jobs were popular with other job seekersThe purpose of a Regional Field Service Manager is to oversee and manage the efficient and effective delivery of field services within a designated geographic region. This role plays a crucial part in ensuring that ICT systems, solutions, and services are implemented, maintained, and serviced seamlessly for clients within the designated area. The Regi...
The resort Hospitality team will manage the implementation of the Hospitality Strategy and business results for the resort, applying thought leadership principles and innovation in delivering product performance, revenue growth and optimum returns, operational governance, excellent customer experiences and service standards, as well as building strategic relationships and partnerships with key st...
The resort Hospitality team will manage the implementation of the Hospitality Strategy and business results for the resort, applying thought leadership principles and innovation in delivering product performance, revenue growth and optimum returns, operational governance, excellent customer experiences and service standards, as well as building strategic relationships and partnerships with key st...
REQ: 133451- Lerato SitholeLocation: Cape Town V & A WaterfrontClosing Date: 31 May 2024Job FamilySales and ServiceClient ServiceManage Self: Technical (MST)Job PurposeNedgroup Investments is an award-winning global investment business with a growing presence in Europe. Nedgroup Investments offers a wide range of investment solutions for retail and institutional investors. Nedgroup Investments is...
Our client, a Sandton -based leader in healthcare services specializing in integrated healthcare management and pharmaceutical benefit management, is seeking a General Manager: Clearing House Services. Position Overview: The General Manager: Clearing House Services plays a pivotal role in planning, leading, organizing, and controlling the activities of the GEMS Clearing House business unit. The p...
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Select how often (in days) to receive an alert: Location: Cape Town, Western Cape, South Africa What will you do?A position for aClient Care Managerexists in the Shared Services, Client Care area, based at Santam Head Office inBellville.The incumbent will play a key role in effectively and timeo...
PURPOSE OF THE ROLEThe SDE Consultant will be responsible for overall delivery of designated client & managing the relationship.RESPONSIBILITIESGrow Relationships:responsible for servicing & retaining the major client assigned to themresponsible for identifying enhancements & implementing where approvedtrack SLA delivery and manage accordingly at all levels including ee & erensure all required in...
Onex is hiring a highly experienced Client Experience Manager, to manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual obligations. They will also oversee projects and standards to ensure a uniformed and optimized customer environment.ExperienceAt least five 5 yea...
Company Overview:Our leading client in the UK, specializing in company incorporation services for SMEs, is expanding its service offerings to include outsourced accounting solutions. This new venture provides a unique opportunity to assist in establishing and leading a team in South Africa, playing a crucial role in building this service line from the ground up.Location:Johannesburg or Cape Town ...
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Location: Cape Town, Western Cape, South Africa A position for a Client Care Manager exists in the Shared Services, Client Care area, based at Santam Head Office in Bellville. The incumbent will play a key role in effectively and timeously handling all complaints, requests and enquiries in line ...
Technical Services Manager Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expertise and solutions that our customers need to respond to the ever-changing world. Our powerhouse products and expertise are ma...
You will be based in our McKinsey office in Johannesburg, as part of our delivery assurance offering, working closely and in partnership with client's senior management and their specialist departments.McKinsey Delivery Assurance aspires to help our clients to achieve one of their biggest challenges: make their transformation plans really happen.Our day-to-day work is to support large companies w...
You will be based in our McKinsey office in Johannesburg, as part of our delivery assurance offering, working closely and in partnership with client's senior management and their specialist departments.McKinsey Delivery Assurance aspires to help our clients to achieve one of their biggest challenges: make their transformation plans really happen.Our day-to-day work is to support large companies w...
Client Manager - Aon Global Client NetworkAre you an experienced short term insurance professional?Do you have experience dealing with multinational clients?Ready for the next step in your career?Read on!!!Aon South Africa is recruiting a Client Manager in our Aon Global Client Network (AGCN) department, based on a hybrid basis, from our offices in Sandton.The role of the Client Manager is to bui...
Purpose of the Job: Reporting to the Manager: Logistics Management, the successful incumbent is responsible for planning, coordinating and monitoring of logistics operations. Key Performance Areas Logistics Management Conduct needs assessment dealing with issues such as: identifying future needs (forecasting); frequency of need; linking requirements to the division s budget; conduct an expenditur...
Company Overview: Our leading client in the UK, specializing in company incorporation services for SMEs, is expanding its service offerings to include outsourced accounting solutions. This new venture provides a unique opportunity to assist in establishing and leading a team in South Africa, playing a crucial role in building this service line from the ground up. Location: Johannesburg or Cape To...
Who are we?Santam is the market leader in the general insurance industry in Southern Africa.We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Prope...
Job Summary/Introduction A prominent player in the real estate and home services industry is seeking a dedicated and experienced Client Services Manager to join their expanding team in Pretoria. Description As a valued member within this thriving and innovative business, the Client Services Manager will play a pivotal role in ensuring that all client service activities enhance client satisfaction...