Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we're HIRING!! This role plays an integral part in our team, as you are the first point of contact between our customers and the Company and a...
.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:To process applications for credit vetting, activations, and transfer of ownership as escalated through the relevant customer acquisition workflow and queue management systems.Your responsibilities will include:To perform a deta...
My client, an organisation that redefines the landscape of insurance solutions and prioritize the growth and prosperity of their team members. As a Business Development Consultant, you will embark on a journey with one of the largest brands in insurance, proudly South African owned and committed to excellence in all endeavors.As a key member of our team, you'll have access to resources and opport...
Business Development Consultant Role Purpose Business Development Consultants are committed, driven, results oriented advisers who are able to work on their own as well as in a team environment writing business in accordance with targets laid down by Momentum Insure. Business Development Consultants advise primarily on motor and household domestic insurance. Responsibilities and work outputs Sour...
As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high ...
Operations Manager - Insurance Call Centre - US Hours - Cape TownFull job descriptionCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professiona...
Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Welcome backSign in to save Team Leader - Insurance Call Centre (US Hours) at WNS.Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 40...
Key Responsibilities: Initiate outbound calls to prospective clients who have shown interest in the company's products through social media advertisements. Engage with clients in a friendly and professional manner, building rapport and trust. Conduct a needs assessment by asking qualifying questions to determine the client's level of interest and potential fit for the product. Transfer interested...
RequirementBachelor's degree in business administration, management, or a related field. Master's degree is a plus.8 years' experience in a multi-national company at management Level.12 years' experience in customer serviceMust have proven experience with Logistics industryStrong understanding of EcommerceStrong understanding of customer service principles and practices.Excellent communication an...
Job Description: Call Center Background Essential Advising, coaching and supporting line managers and staff on employees on the full range of HC functions and services - including employee relations, performance management, recruitment and selection, job evaluation, remuneration and benefits, induction, development and training, staff employee wellness, organizational design and academic probatio...
POSITION OVERVIEW Job Title: Call Center Supervisor I Job Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the...
As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer service Customer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high...
Job Description A Customer Service position available for the UK market at our Durban Offices. Key Responsibilities Provide a reliable and trustworthy customer service experience for the UK market. Identify and understand customer needs to consistently provide a high quality service. Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a t...
Role Purpose Business Development Consultants are committed, driven, results oriented advisers who are able to work on their own as well as in a team environment writing business in accordance with targets laid down by Momentum Insurance (MI). Business Development Consultants advise primarily on motor and household domestic insurance. Responsibilities and work outputs Source sufficient lead gener...
Introduction We are seeking an experienced Call Centre Supervisor to lead our team of service representatives. The successful candidate will be responsible for supervising and motivating the team, ensuring that all team members meet and exceed performance targets, and maintaining a high level of customer service. Duties & ResponsibilitiesSupervise a team of customer service representatives, provi...
Sales Call Centre Agent 1 page is loaded Sales Call Centre Agent 1 Apply posted on Posted 4 Days Ago job requisition id R12081 Job DescriptionDear Future, Sales Call Centre Agent The Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or...
Employer DescriptionInbound Tour Operator in JHB North Job DescriptionInbound tour operator is looking for a systems reservations administrator who will also be required to maintain and give training on a point-of-sale and a stock control system.ResponsibilitiesSystem (CRS/PMS/POS) training internally & lodges/boats.Database administration and support globally.Agent and Rate Management.Maintenanc...
Direct message the job poster from Pathfinders ConsultingHR & Recruitment Expert with 24 Yrs Experience | Call Centre HR Consulting & Career Coaching in South Africa and Africa | Driving Call Center In the fast-evolving world of insurance, Our Client is searching for a visionary leader to helm strategic underwriting operations. This crucial role is designed for someone who can navigate and influe...
Supervisor: Call Centre | Europcar | Bruma Details Closing Date 2024/05/02 Reference Number MOT240426-7 Job Title Supervisor: Call Centre | Europcar | Bruma Branch/Department Call Centre, Zulberg Close Job Type Classification Permanent Location - Town / City Bruma Location - Province/Area Gauteng Location - Country South Africa Job Description Europcar has a permanent opportunity available for a ...
POSITION OVERVIEW Job Title: Call Center Supervisor II Job Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in th...
Job Description Key Responsibilities Areas Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Key responsibilities: Follow clear instructions and guidelines to investigate, resolve and process high volume customer enq...
About the job Business Development Consultant DurbanBusiness Development ConsultantRole PurposeBusiness Development Consultants are committed, driven, results oriented advisers who are able to work on their own as well as in a team environment writing business in accordance with targets laid down by Momentum Insure. Business Development Consultants advise primarily on motor and household domestic...
Role PurposeBusiness Development Consultants are committed, driven, results oriented advisers who are able to work on their own as well as in a team environment writing business in accordance with targets laid down by Momentum Insurance (MI). Business Development Consultants advise primarily on motor and household domestic insurance.Responsibilities and work outputs Source sufficient lead generat...
Who We Are. The Unlimited has, for the past 29 years, quietly gone about the business of building a company that, at its very core, is shifting the lives of all those it touches, freeing people from limitations. We will be calling all government workers and offering them products, we have an exsiting data so no cold calling. * Making calls * Handling objections * Taking down information correctly...