Vodacom call centre training

The most sceptic person (me) is now the biggest marketer of this product. I can't see any other method of development for high performing teams.The most sceptic person (me) is now the biggest marketer of this product. I can't see any other method of development for high performing teams.Morning Sandra my name is Plaatjie Sekete working at ArcelorMittal South Africa in Vanderbijlpark. The Lemasa p...

.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Vodacom is committed to delivering innovative solutions. We leverage advanced analytics, machine learning, and big data technologies to tackle critical challenges and ensure the integrity of our operations. Our dedicated team ...

.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Vodacom is committed to delivering innovative solutions. We leverage advanced analytics, machine learning, and big data technologies to tackle critical challenges and ensure the integrity of our operations. Our dedicated team ...

Are you looking to build your career in sales and marketing with an elite workspace and charismatic team members? Real promotions is the right company where you can showcase your skills in the sales and marketing industry! Through a vibrant, fun, fast-paced and productive work environment, the company has managed to groom tons of young minds and shaped them into successful entrepreneurs. Of cours...

Outbound sales agent (Vodacom Funeral) The purpose of the sales agent is to sell funeral cover policies to the clients. We are looking for energetic money- hungry sales agents to sell funeral policies Sales agents are responsible for identifying sales opportunities for insurance plans (Policy/funeral cover) and overseeing a portfolio of clients, these professionals are responsible for identifying...

OVERALL PURPOSE OF JOB: The position of the Team Coach is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with IsonXperiences customer goals and objectives. The Team Coaches are also expected to work within all teams of the Conta...

JOB PURPOSE The Agent is responsible to effectively convert data leads to successful sales per campaign , focusing on upselling and cross selling of the requisite products per campaign and to deliver a consistent standard of service and compliance and to troubleshoot any issue relating to the service offering. The Agent is required to provide accurate information to the customer by speaking to cu...

OVERALL PURPOSE OF JOB: The position of the Team Coach is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with IsonXperiences customer goals and objectives. The Team Coaches are also expected to work within all teams of the Conta...

Outbound sales agent (Vodacom Funeral) The purpose of the sales agent is to sell funeral cover policies to the clients. We are looking for energetic money- hungry sales agents to sell funeral policies Sales agents are responsible for identifying sales opportunities for insurance plans (Policy/funeral cover) and overseeing a portfolio of clients, these professionals are responsible for identifying...

Call Centre Agents needed with or without experience as we provide free training and placements at MTN, Vodacom & Hollard ETC salary R5000 to R9000 To apply call 011 056 8355 or Cell 060 630 2872 or Watsapp 078 244 1636

1st CALL GROUP is seeking an experienced Call Centre Trainer to join our dynamic Learning and Development Department. Have you been a call centre classroom trainer/facilitator for over a year? Do you have training/coaching/development experience within

Job Description:Growth Manager is responsible for thinking, conceptualizing and end to end execution of growth management with the objective of generating higher revenues.(ads1)Job Responsibilities:Participate in retrospectives to identify improvement opportunitiesApplication of data analytics to design strategy campaigns that drive commercial benefit and adoption of acquiring products and servic...

Job Purpose: Prompt answering of all incoming calls; Capture reservations on main frame system and inform the customer of relevant rates, terms and conditions;- Forward quotes to customers and information on general enquiries; Follow-up on all quotes to customers turn each enquiry into a reservation; Meet minimum call and reservation quotas to meet set daily targets; General Call Centre duties an...

OUTBOUND CALL CENTRE OPERATOR Well established Insurance Organization based on the West Rand seeks an OUTBOUND CALL CENTRE OPERATOR. Do you have 1-2 years experience in this field? Well spoken, confident, reliable, ages 18-30. Contactable references. Ar

Call Centre Operator (Logistics Industry) - AkasiaPLEASE ATTACH YOUR ORIGINAL CV TO APPLY FOR THIS POSITION.Company DescriptionA leading logistics company is in search of a Call Centre Operator to be based in Akasia, Pretoria. The suitable candidate must be able to work shifts, including weekends.Job DescriptionJob descriptionThe Call Centre operates 24/7/365. The Call Centre Operator will be mai...

Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st May 2024 PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A...

The Communication Centre: Support Manager will contribute to the high standard of quality client service to both financial intermediaries and investors and manage a team of consultants. Leadership: Leading team members to achieve Client Service's strategic objectives Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's Provide resolutio...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer service Customer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high ...

Support all aspects of the technical department. These include: queries from customers, assisting with complex service calls, technician support, queries around parts. Monitoring whatssap group and taking action Ability to multitask and stay organized Excellent interpersonal and problem solving skills both telephonically and face to face Ability to communicate with both clients and technicians St...

Support all aspects of the technical department. These include: queries from customers, assisting with complex service calls, technician support, queries around parts. Monitoring whatssap group and taking actionAbility to multitask and stay organizedExcellent interpersonal and problem solving skills both telephonically and face to faceAbility to communicate with both clients and techniciansStay c...

Responsibilities:Plan, facilitate, and deliver ongoing process training in an international BPO environment.Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service.Serve as the subject matter expert, elevating the knowledge level of our staff to meet the expectations of leading global brands.Measure the effectiveness of training pr...

Call Centre Admin Clerk to assist with admin queries, process and capture complaints. Experience working on company systems. Accuracy and ability to follow instructions. System training will be provided. Please forward CV to senektastaffing at vodamail.co.za should you wish to apply. If you have not received a reply within 14 days please consider your application unsuccessful. Please do not send ...

Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st May 2024 PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A...