OPERATIONS MANAGER: SPECIALISED COLLECTION - JOHANNESBURG Reporting to: National Operations Executive Location: Sandton, Johannesburg ABOUT US Nimble Group is a specialist financial services firm that provides credit solutions to debtors from established credit grantors across the banking, retailer, and service-providing industries. Culture-wise, we are looking for someone who will contribute to ...
Call Center Agent - Urgently needed Description: Call Clients for New Sales Must-Have internet Remote setup Able to use Call Centre Dialer Remote training Ability to work from home Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company s pr...
Consumer Sales Specialist (Call-centre) Coloplast South Africa has an exciting opportunity for a Consumer Sales Specialist to join a brand-new team within the Consumer Care department. The Consumer Sales team will be responsible for selling while caring by fully understanding Consumers needs, challenges, lifestyle goals and expertly recommending the appropriate solution and product to meet these ...
Our Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of inbound & outbound calls. Ensure that calls are answered timeous...
OPERATIONS MANAGER: SPECIALISED COLLECTION - JOHANNESBURG Reporting to: National Operations Executive Location: Sandton, Johannesburg ABOUT US Nimble Group is a specialist financial services firm that provides credit solutions to debtors from established credit grantors across the banking, retailer, and service-providing industries. Culture-wise, we are looking for someone who will contribute to ...
The Consumer Services Specialist is responsible for ensuring completeness and accuracy of the operational aspects of the consumer journey which includes: enrolments of consumers, sales orders process, answering queries on products and/or services and providing exceptional consumer service. The ideal candidate will be a professional individual who learns quickly, has a keen eye for detail, has the...
We are urgently looking for very well spoken and customer centric Inbound Call Centre to join our Alcoholic Beverage clients towards Sandton on a part time basis (work shifts as and when client needs you on-site, it is now peak period, so you will have to be on-site more often)Attend to incoming callsTaking ordersData capturing Must have:MatricNo less than 2 years' inbound call centre work experi...
Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff management and trainingTarget driven.St...
We have an exciting opportunity for an exceptional, highly motivated and target driven Team Leader to join our Customer Service team based in Sandton, Johannesburg. The main responsibility of the role is to ensure exceptional customer experiences while also driving team performance and achieving operational targets.Education A Matric certificate or Equivalent NQF Level 4 Qualification.FAIS accred...
Are you an experienced Collections Agent (Credit Cards) who have worked at one of the TOP 4 Banks in SA doing Credit Card Collections. If you are ready for a new career and available for a 3 month contract in Sandton, then this is for you Portfolio only consists of credit cardsPerform the full collection processCapture client information on the system and make notes after calls are conducted to d...
MatricTravel and Tourism Diploma advantageous5 years' experience in contact centrePrevious experience handling USA and or International campaigns in a contact centreManage teams between 15 - 25 agentsLead, guide, coach and support the teamMust be able to work shift work as this is a 24 hour call centre
MatricDiploma in Business Management or equivalent2-4 years' experience in a Call Centre environment in a position of assisting call centre agentsEnsure quality assurance standards are maintained by all agentsExperience in implementing and monitoring corrective quality assurance actionsAssist Training Officer and Contact Centre Manager with identifying training needs for the agentsMust be able to...
MatricDiploma Business Administration or Resource Management 5 years' workforce management experience in a Contact Centre / Call CentrePlanning shift and ensuring agent capacityDetermine resource and space requirements for all teams on various campaignsMonitor shift patterns Analyse real time workload requirementsShift work 24 hour Contact Centre
Excellent opportunity to join a leading leisure company in their call centre dealing with an International CampaignMatric3-5 years call centre experience essential handling inbound and outboundPrevious experience dealing with International clientsExperience dealing with campaigns in the BPO spaceExcellent command of the English language and the ability to communicate at all levelsAble to work shi...
MatricQualification in training or educationHR ND advantage3 years' experience designing and implementing employee development programmes in a Contact Centre / Call Centre environment Monitor and facilitate training programmesUpdate and prepare training materialFacilitate training Assist employees to enhance their skillsShift work 24 hour contact centre
Outbound Lead Generation AgentIntroductionCallForce Direct is a specialised Call Centre recruitment company focusing on human development and empowerment of South Africans within the Call Centre environment.Our client is based in the USA and is looking for experienced, dedicated, and results-orientated lead generation consultants who are able to interact with clients and a large team.Successful c...
We have an exciting opportunity available to join our dynamic Direct Sales team. If you are an enthusiastic, results-driven self starter then apply now to join our team based in Sandton, Johannesburg. The main responsibility of the role is to drive outbound sales targets aligned to business objectives.Education A Matric Certificate or Equivalent NQF Level 4Customer Service or Call Centre Qualific...
We are looking for an experienced for a 3 month contract at a Top leading bank in Sandton. Depending on overall performance and at the discretion of the client, a contract extension can be issued.If you have at least 2-3 years' credit vetting experience at one of the TOP 4 Banks ONLY on Credit Cards, able to work on a 3-month contract, willing to work shifts and 2 weekends monthly, clear criminal...
Our ClientA global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and Technology. Our client is looking for English Customer Service Agents that is excited about entering the international market. Package- R7000- Night Shift Allowance up to R1,500.00.- Transport subsidy Allowance up to ...
An exciting opportunity exist for an experienced, customer orientated Service Desk Agent to join our Global Service Desk team based in Sandton, Johannesburg. As Service Desk Agent, the role focuses on being the first point of contact for business users who contact the IT Service Desk and troubleshoots basic end user issues on various software application, hardware, network and telecommunications ...
Functieomschrijving The Team Lead is responsible for ensuring managed service is provided to all clients, to ensure that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients to ensure compliance to t...
Functieomschrijving We are currently looking for a Junior Network Infrastructure Engineer to support the business in achieving its strategic objectives. As a Junior Network Infrastructure Engineer in the Dimension Data Intelligent Infrastructure team, you will provide operational and engineering support across all DD Global Service Provider Network elements across the MPLS, Internet, Data Centre,...
Call Centre Agent Bluespec Holdings 2023-08-08 Gauteng Job Ref #: BSH-141 Industry: Motor Industry Job Type: Permanent Positions Available: 1 Our leading Emergency Call Centre is currently looking for Call Centre Agents with Customer service experience . Job Description An exciting job opportunity exists for a call centre agent in Sandton. Job PurposeThe successful incumbent will be responsible f...
Our Client:A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and TechnologyThe Role:The Quality Assurance Manager assures consistent quality of operations by developing and enforcinggood, automated business practice systems, validating processes, providing documentation andmanagin...
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