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As a Guest Experience Manager at Mount Nelson, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. If you re looking to develop your skills and be part of the future of luxury, this is your moment! Primary Responsibilities Include Provide exceptional experiences for guests throughout their stay Act as a One Point C...
Criteria: Bilingual- English and Afrikaans Ability to work well under pressure and be target driven Excellent communication Skills (able to communicate on Executive Management Level) Excellent Computer skills- Excel, power point, Ms office Minimum of 5 Year Motor Retail Experience Customer Handling/ Relations Experience Post Matric Qualification Drivers LicenceResponsibilities and duties Dealing ...
Job Description Developing and maintaining design wireframes (basic mock-ups of applications) and specifications. Collaborating with Designers & Developers to create user-friendly software. Defining interaction models, user task flows, and User Interface (Ul) specifications. Research the latest visual design, Ul and interaction concepts, presentation layer technologies, digital best practices, an...
As a Guest Experience Manager at Mount Nelson, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. If youre looking to develop your skills and be part of the future of luxury, this is your moment!Primary Responsibilities Include Provide exceptional experiences for guests throughout their stay Act as a One Point Con...
Developing and maintaining design wireframes (basic mock-ups of applications) and specifications. Collaborating with Designers & Developers to create user-friendly software. Defining interaction models, user task flows, and User Interface (Ul) specifications. Research the latest visual design, Ul and interaction concepts, presentation layer technologies, digital best practices, and online trends,...
Job Description Developing and maintaining designwireframes (basic mock-ups of applications) and specifications. Collaborating with Designers &Developers to create user-friendly software. Defining interaction models, user taskflows, and User Interface (Ul) specifications. Research the latest visual design, Uland interaction concepts, presentation layer technologies, digital best practices,and onl...
The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction. Ensuring customers are satisfied, loya...
One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department.PurposeThe Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs.They will have the responsibility for customer and governance aspects, as well as inte...
Our client is looking for a User Experience Designer who is able to understand the client s business requirements and their technical limitations whilst always representing the user first. The integrated team works on a diverse client portfolio ranging from financial services to retail and beyond.What you ll be doing: Conduct testing of sample applications, websites, and software to assess user e...
COMPANY PROFILE SmartBuyGlasses Group (Motion Global Ltd.) is one of the world s leading designer eyewear e-retailers, with sites in more than 30 countries. With over 200 employees, we retail the world s best eyewear brands, including Ray-Ban, Tom Ford, Gucci, and many more. SmartBuyGlasses has a young, international, entrepreneurial culture promoting fast career progression and self-development....
Key Responsibilities: Overall management of selected client accounts. Oversees all team projects, research disciplines, meeting objectives, adherence to quality standards, value add / insights, meeting of deadlines and budgets. Supports the Service Line Manager and Service Line Lead in managing the research team RA, RE, SRE levels. Liaises with relevant specialist teams on behalf of team. Has cor...
Key Responsibilities: Overall management of selected client accounts. Oversees all team projects, research disciplines, meeting objectives, adherence to quality standards, value add / insights, meeting of deadlines and budgets. Supports the Service Line Manager and Service Line Lead in managing the research team RA, RE, SRE levels. Liaises with relevant specialist teams on behalf of team. Has cor...
Your Job :Are you an actuarial analyst or trainee who enjoys being part of a team of highly skilled and motivated colleagues? Do you enjoy data analytics, monitoring client experience and working with detailed data? If you answered yes to the above then this might be the opportunity for you.Consolidate, validate and transform client data into the required formatUse Axis software to perform an exp...
Functieomschrijving The Employee Experience Manager s focus is on a positive, rewarding work environment. Their goal is to develop an experience for employees that attracts and retains talent. They are responsible for the overall employee experience and the elements that influence it, including the physical workplace, technology and policies that shape the company culture. But it s not just about...
Purpose of role:The primary purpose of the Chief Experience Officer at SEB is to continuously work to improve SEB s relationship with its clients and members and to provide a positive and consistent client experience. Included in this is the ability to organize and develop a way to measure how our clients perceive the service that SEB provides.S/he will be primarily responsible for mapping out th...
Minimum Requirements:Minimum of 5 to 10 years experience in a Customer Experience Specialist capacity at Automotive OEM LevelTertiary Qualification in Marketing | Branding or similar Strong working knowledge in Automotive OEM Customer Experience, Loyalty Programme and Event disciplinesParticipation in OEM Product positioning, Creative and Communication projectsAble to work in a high pressure, com...
The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences:1. customer loyalty management,2. customer relationship management3. and customer value managementQualifications/ ExperienceStron...
Experience PL/CL AdvisorMust have matric/ Grade 12At least 5 years working experience Tertiary qualification an advantage 2 years Financial Advisory sales experience in marketing short term insurance products (Personal lines and Commercial lines)RE and FAIS qualificationsGood written and verbal communication skills No criminal record own transport and drivers license
Calling all CX superheroes! Are you ready to lead the charge in crafting exceptional experiences? We're on the lookout for a Head of Customer Experience to join our team and take our customer journey to epic heights. If you live and breathe creating WOW moments, turning frowns upside down, and making customers feel like royalty, then polish your cape and get ready to champion the most extraordina...
Paralegal WITH Tax experience. My client requires a qualified paralegal (qualification is essential) with experience in a tax department within the legal firled. Familiarity with SARS and the processes thereof is essential.
Onex is hiring a highly experienced Client Experience Manager, to manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual obligations. They will also oversee projects and standards to ensure a uniformed and optimized customer environment.ExperienceAt least five 5 yea...
As a User Experience Designer, you will be responsible for designing user interfaces and experiences for web applications. You will create wireframes to define the functionality of a site or app, as well as ensuring that all screens are clear and easy to navigate. You should have experience in creating visual designs that are consistent with company branding; ideally you should also have design e...
POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational n...
POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational n...
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