Service Delivery Manager jobs

Our client is a leading and innovative company at the forefront of transformation, data science, and change management solutions. With a clear vision to empower businesses, they have garnered a stellar reputation for making organizations more efficient, effective, and customer-centric, while driving substantial revenue growth. Their commitment to excellence has made them a trusted partner for a d...

Job Description:In this role, you will be responsible for managing the high performing service delivery functions including Application Support, Platform Support and Incident/Change Management.(ads1)Job Responsibilities:Manage team rosters to ensure consistent support coverage to the businessLead the application support and platform support functionsSuccessful service delivery SLA achievement and...

Location: KZNContract Duration: 60 monthsRelevant Experience Requirements: 3-5 years in service delivery management. Required Qualifications: Relevant 3-year Diploma or Degree, and related certifications.We are a management consulting firm with our Head office in KZN focusing on providing advisory services in national, provincial and local government including public sector entities.

Location: KZN Contract Duration: 60 months Relevant Experience Requirements: 3-5 years in service delivery management. Required Qualifications: Relevant 3-year Diploma or Degree, and related certifications. We are a management consulting firm with our Head office in KZN focusing on providing advisory services in national, provincial and local government including public sector entities.

Duties will include but not be limited to:To act as the principal point of contact within assigned accounts, assuming responsibility for the timely submission of progress reports and other contractual documentation. Take full responsibility for any in scope monthly service / project reviews and identify opportunities for cross-selling alongside the account managerAttend regular reviews as a partn...

Duties will include but not be limited to:To act as the principal point of contact within assigned accounts, assuming responsibility for the timely submission of progress reports and other contractual documentation. Take full responsibility for any in scope monthly service / project reviews and identify opportunities for cross-selling alongside the account managerAttend regular reviews as a partn...

Service Management: Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary. Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews. Ensuring that systems, procedures, and methodologies are in place to support outstand...

Technical Skills: Good understanding of Netowrking, Systems, Voice and Business applications An Industry recognized certification like ITIL / ITS Understanding of Project Management Methodology ITIL Framework / knowledge (Incident Management, Problem Management, Change Management, Service management) Process Specific Skills: Ability to interface and communicate at all levels within the company an...

Duties will include but not be limited to: To act as the principal point of contact within assigned accounts, assuming responsibility for the timely submission of progress reports and other contractual documentation. Take full responsibility for any in scope monthly service / project reviews and identify opportunities for cross-selling alongside the account manager Attend regular reviews as a par...

Technical Skills:Good understanding of Netowrking, Systems, Voice and Business applicationsAn Industry recognized certification like ITIL / ITS os an advantageUnderstanding of Project Management MethodologyITIL Framework / knowledge (Incident Management, Problem Management, Change Management, Service management)Process Specific Skills:Ability to interface and communicate at all levels within the...

Technical Skills:Good understanding of Netowrking, Systems, Voice and Business applicationsAn Industry recognized certification like ITIL / ITS os an advantageUnderstanding of Project Management MethodologyITIL Framework / knowledge (Incident Management, Problem Management, Change Management, Service management)Process Specific Skills:Ability to interface and communicate at all levels within the...

Reference: JHB000342-JG-1 A leader in the ICT services sector is looking for a Service Delivery Manager to join their team. The Service Delivery Manager (SDM) is responsible for the service relationships with one or more customers and is accountable for proactively driving improvement and development of service. This role manages the customers' service level expectations and monitors, reports on,...

This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams.Education Requirements: Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP Work Experience Requir...

About our Client: Our client is a leading global provider specialising in data analytics and digital solutions, offering comprehensive services across diverse industries. Operating worldwide, they are dedicated to fostering innovation and efficiency, empowering clients to unlock new opportunities and reach their full potential. About the Role: The Service Delivery Manager will be responsible for ...

Candidate ProfileAs a Service Delivery Manager you will possess the following:Relevant degree or diploma in IT or management3 years' experience in the IT industry with at least 3 years in a management roleBroad knowledge of technical environment e.g. Microsoft, printers, LAN, WAN, PC hardware, logging toolsDetailed knowledge/certification in IT best practice principles (ITIL)Working knowledge of ...

Reference: JHB000342-JG-1 A leader in the ICT services sector is looking for a Service Delivery Manager to join their team. The Service Delivery Manager (SDM) is responsible for the service relationships with one or more customers and is accountable for proactively driving improvement and development of service. This role manages the customers' service level expectations and monitors, reports on,...

Senior Manager: Delivery Manager page is loaded Senior Manager: Delivery Manager Apply remote type Hybrid locations Sandton time type Full time posted on Posted Yesterday job requisition id R-15964824 Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our f...

Senior Manager: Delivery Manager page is loaded Senior Manager: Delivery Manager Apply remote type Hybrid locations Sandton time type Full time posted on Posted Yesterday job requisition id R-15964824 Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our f...

Branch Delivery Sales and Service Team Leader page is loaded Branch Delivery Sales and Service Team Leader Apply locations Fairfield Estate, 339 Voortrekker Road, Parow, Cape Town, 7500 time type Full time posted on Posted Yesterday job requisition id R12099 Job DescriptionTo manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and...

Branch Delivery Sales and Service Team Leader page is loaded Branch Delivery Sales and Service Team Leader Apply locations Fairfield Estate, 339 Voortrekker Road, Parow, Cape Town, 7500 time type Full time posted on Posted Yesterday job requisition id R12099 Job DescriptionTo manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and...

About our Client: Our client is a leading global provider specialising in data analytics and digital solutions, offering comprehensive services across diverse industries. Operating worldwide, they are dedicated to fostering innovation and efficiency, empowering clients to unlock new opportunities and reach their full potential. About the Role: The Service Delivery Manager will be responsible for ...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Manager Assurance Delivery Network (ADN) Location: Johannesburg Other locations: Primary Location Only Date: May 18, 2024 Requisition ID: 1456838 Job Purpose EY is a global leader in assurance, tax, transaction and advisory services. The insights and qua...

PURPOSE OF THE ROLEThe SDE Consultant will be responsible for overall delivery of designated client & managing the relationship.RESPONSIBILITIESGrow Relationships:responsible for servicing & retaining the major client assigned to themresponsible for identifying enhancements & implementing where approvedtrack SLA delivery and manage accordingly at all levels including ee & erensure all required in...

The Role As Client Services Manager you will work within the Client Services team which sits within the wider Operations team. You will create and nurture long-term relationships with sales partners and resolve any issues that arise to ensure they and their clients are satisfied with our services. You should be an excellent communicator who s able to grasp client needs and brainstorm ways to fulf...