Senior Service Desk Engineer job offers

SEIDOR Networks is looking for a Second Level Support Engineer to join a growing team based in Johannesburg. The Seidor Networks service desk is responsible for managing customer service levels by providing remote and occasional on-site support to meet SLA response and fix times. As the second line of support, the candidate will be responsible for managing customer service levels by providing rem...

ENVIRONMENT: PROVIDE a high level of support to Enterprise clients of a dynamic Internet Service & Network Specialist seeking your strong technical expertise to join its team as its next Senior Support Engineer. You will be responsible for providing Senior Enterprise Server support to all Western Cape clients and software support services will include Microsoft Windows Server, VMware, Veeam, Micr...

Key Performance AreasCustomer Service- Receive calls from senior customer engineer/ help desk.- Verify/ identify problems with help desk.- Contact users to get clarity on problems and trouble shoot.- Provide telephonic support to users if possible.- Provide physical assistance to users if necessary.- Escalate problems to senior customer engineer if necessary.- Provide temporary PCs to users when ...

Key Performance AreasCustomer Service- Receive calls from senior customer engineer/ help desk.- Verify/ identify problems with help desk.- Contact users to get clarity on problems and trouble shoot.- Provide telephonic support to users if possible.- Provide physical assistance to users if necessary.- Escalate problems to senior customer engineer if necessary.- Provide temporary PCs to users when ...

These jobs were popular with other job seekers Reference: JHB002474-TR-1We are recruiting for an ICT Desktop Engineer. Duties & Responsibilities Ensure IT Services are Accessible to Internal and External RAF CustomersAttend IT incidents and requests.Configure new equipment.Provide Desktop SupportProvide software and hardware configuration according to business requirements.Conduct troubleshooting...

Reference: JHB002501-TR-1 We are recruiting for an IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ identify problems with help desk. - Contact users to get clarity on problems and trouble shoot. - Provide telephonic support to users if possible. - Provide physical assistance to users if necessary. - Escalate problems...

Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ identify problems with help desk. - Contact users to get clarity on problems and trouble shoot. - Provide telephonic support to users if possible. - Provide physical assistance to users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs to use...

Key Performance Area- Ensure IT Services are Accessible to Internal and External Company Customers- Attend IT incidents and requests.- Configure new equipment.- Adopt a proactive approach to prevent problems from arising.- Ensure compliance to OHS when setting up.Provide Desktop Support- Provide software and hardware configuration according to business requirements.- Conduct troubleshooting, main...

Reference: JHB002501-TR-1 We are recruiting for an IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ identify problems with help desk. - Contact users to get clarity on problems and trouble shoot. - Provide telephonic support to users if possible. - Provide physical assistance to users if necessary. - Escalate problems...

Reference: JHB002502-TR-1 We are recruiting for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment. - Adopt a proactive approach to prevent problems from arising. - Ensure compliance to OHS when setting up. Provide Desktop Support - Provide software and...

Key Performance Area - Ensure IT Services are Accessible to Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment. - Adopt a proactive approach to prevent problems from arising. - Ensure compliance to OHS when setting up. Provide Desktop Support - Provide software and hardware configuration according to business requirements. - Conduct troubleshooti...

Reference: JHB002502-TR-1 We are recruiting for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment. - Adopt a proactive approach to prevent problems from arising. - Ensure compliance to OHS when setting up. Provide Desktop Support - Provide software and...

Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities.We are seeking a Field Support Engineer to join our team and provide on-site technical support and assistance to clients or customers. As a Field Support Engineer, you'll play a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing to the overall...

Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities.We are seeking aField Support Engineerto join our team andprovide on-site technical support and assistance to clients or customers.ÂAs a Field Support Engineer, you'llplay a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing to the overall suc...

Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a Field Support Engineer to join our team and provide on-site technical support and assistance to clients or customers. As a Field Support Engineer, you'll play a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing to the overal...

Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a Field Support Engineer to join our team and provide on-site technical support and assistance to clients or customers. As a Field Support Engineer, you'll play a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing to the overa...

Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a Field Support Engineer to join our team. As a Field Support Engineer, you'll be responsible for resolving complex technical issues and ensuring that our customers are always satisfied.What you'll doCall Updating - To ensure that all calls are updated daily with meaningful comments...

Ensure IT Services are Accessible to Internal and External RAF Customers Attend IT incidents and requests. Configure new equipment. Provide Desktop Support Provide software and hardware configuration according to business requirements. Conduct troubleshooting, maintenance, upgrades and other activities required for efficient working of computer systems. Undertake maintenance and repairs on damage...

Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a Field Support Engineer to join our team. As a Field Support Engineer, you'll be responsible for resolving complex technical issues and ensuring that our customers are always satisfied. What you'll do:Call Updating - To ensure that all calls are updated daily with meaningful commen...

Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. We are seekingÂaÂField Support EngineerÂto join our team. As a Field Support Engineer,Âyou'll be responsible for resolving complex technical issues and ensuring that our customers are always satisfied. What you'll do:Call Updating - To ensure that all calls are updated daily with meaningful commen...

Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a Field Support Engineer to join our team. As a Field Support Engineer, you'll be responsible for resolving complex technical issues and ensuring that our customers are always satisfied. What you'll do Call Updating - To ensure that all calls are updated daily with meaningful commen...

Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a Field Support Engineer  to join our team. As a Field Support Engineer, you'll be responsible for resolving complex technical issues and ensuring that our customers are always satisfied.  What you†ll do: Call Updating - To ensure that all calls are updated daily with meaning...

The Senior Service Desk Engineer holds a pivotal role within the organization, focusing on managing and overseeing the technical aspects of the IT environment. This position involves guiding and mentoring junior team members, ensuring the operational stability of IT systems, implementing best practices, and taking a lead role in resolving advanced technical support challenges. Job Duties Technica...

Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job.We're looking for a Field Support superstar to join our team of problem-solvers and help us keep our software running smoothly.What you'll do: Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls...