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Criteria: Bilingual- English and Afrikaans Ability to work well under pressure and be target driven Excellent communication Skills (able to communicate on Executive Management Level) Excellent Computer skills- Excel, power point, Ms office Minimum of 5 Year Motor Retail Experience Customer Handling/ Relations Experience Post Matric Qualification Drivers LicenceResponsibilities and duties Dealing ...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. They will have the responsibility for customer and governance aspects, as well as i...

Business Segment: Personal & Private Banking Provide support to the user experience team and contribute to the delivery of a seamless user experience by understanding product requirements, prototyping and testing product design.Design software and platforms that meet the identified product requirements by combining interfaces and workflows to enhance user experience.Develop design solutions as pa...

Business Segment: Personal & Private Banking Provide support to the user experience team and contribute to the delivery of a seamless user experience by understanding product requirements, prototyping and testing product design.Design software and platforms that meet the identified product requirements by combining interfaces and workflows to enhance user experience.Develop design solutions as pa...

Guest Experience Manager - Cape TownFull job descriptionAs a Guest Experience Manager at Mount Nelson, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. If you re looking to develop your skills and be part of the future of luxury, this is your moment!Primary Responsibilities IncludeProvide exceptional experiences...

User Experience Manager - JhbFull job descriptionJob DescriptionTo build and maintain relationships for the purposes of reciprocally managing expectations, sharing knowledge, diverse insights and motivates the User Experience resources to ensure the User Experience ecosystem throughout the group operates effectivelyHello future User Experience Manager,Welcome to FNB, the home of the #changeables....

As the Customer Experience Manager for our Logistics Control Center, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers to address operational challenges, manage incidents effectively, and drive continuous improvemen...

As a Guest Experience Manager at Mount Nelson, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. If you re looking to develop your skills and be part of the future of luxury, this is your moment! Primary Responsibilities Include Provide exceptional experiences for guests throughout their stay Act as a One Point C...

As a Guest Experience Manager at Mount Nelson, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. If you're looking to develop your skills and be part of the future of luxury, this is your moment! Primary Responsibilities Include Provide exceptional experiences for guests throughout their stay Act as a 'One Point ...

Guest Experience Manager - Cape TownFull job descriptionAs a Guest Experience Manager at Mount Nelson, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. If you re looking to develop your skills and be part of the future of luxury, this is your moment!Primary Responsibilities IncludeProvide exceptional experiences...

As a Guest Experience Manager at Mount Nelson, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. If youre looking to develop your skills and be part of the future of luxury, this is your moment!Primary Responsibilities Include Provide exceptional experiences for guests throughout their stay Act as a One Point Con...

Guest Experience Manager

Cape Town, South Africa | Posted on 12/01/2024 Developing and maintaining designwireframes (basic mock-ups of applications) and specifications. Collaborating with Designers &Developers to create user-friendly software. Defining interaction models, user taskflows, and User Interface (Ul) specifications. Research the latest visual design, Uland interaction concepts, presentation layer technologies,...

The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction. Ensuring customers are satisfied, loya...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department.PurposeThe Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs.They will have the responsibility for customer and governance aspects, as well as inte...

Our client is looking for a User Experience Designer who is able to understand the client s business requirements and their technical limitations whilst always representing the user first. The integrated team works on a diverse client portfolio ranging from financial services to retail and beyond.What you ll be doing: Conduct testing of sample applications, websites, and software to assess user e...

We are a UK and SA based cloud telecoms business covering the entire product set hosted telephony, connectivity, mobile, etc. We are looking for talented sales staff to join our dynamic team selling into the UK market. Tasks will include: Manage, Retain and Grow revenue in line with SCG's growth targets against an assigned set of accounts. Build and execute a contact strategy and plan for each pa...

COMPANY PROFILE SmartBuyGlasses Group (Motion Global Ltd.) is one of the world s leading designer eyewear e-retailers, with sites in more than 30 countries. With over 200 employees, we retail the world s best eyewear brands, including Ray-Ban, Tom Ford, Gucci, and many more. SmartBuyGlasses has a young, international, entrepreneurial culture promoting fast career progression and self-development....

Senior Manager: Customer Experience

Senior Manager Customer Experience

These jobs were popular with other job seekers IGrow Group Of Companies - IGrow Recruit Business Directive Contract Service (Pty) Ltd IGrow Group Of Companies - IGrow Recruit Business Directive Contract Service (Pty) Ltd DLK Group User Experience Designer - Cape Town Cape Town Fixed Term, Temporary Full Time Published: 6 days ago Easy apply IntroductionWe require an User Experience Designer and t...

Key Responsibilities: Overall management of selected client accounts. Oversees all team projects, research disciplines, meeting objectives, adherence to quality standards, value add / insights, meeting of deadlines and budgets. Supports the Service Line Manager and Service Line Lead in managing the research team RA, RE, SRE levels. Liaises with relevant specialist teams on behalf of team. Has cor...

Key Responsibilities: Overall management of selected client accounts. Oversees all team projects, research disciplines, meeting objectives, adherence to quality standards, value add / insights, meeting of deadlines and budgets. Supports the Service Line Manager and Service Line Lead in managing the research team RA, RE, SRE levels. Liaises with relevant specialist teams on behalf of team. Has cor...

User Experience (UX) Designer - JhbJob SummaryOur client based in Johannesburg is looking at expanding their team and looking for an energetic User Experience (UX) Designer . Â Â You will be joining the business at an exciting period of growth and transition and support its customers with general queries and complaints. The User Experience (UX) Designer is responsible for developing intuitive, us...