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Business Segment: Personal & Private Banking Provide support to the user experience team and contribute to the delivery of a seamless user experience by understanding product requirements, prototyping and testing product design.Design software and platforms that meet the identified product requirements by combining interfaces and workflows to enhance user experience.Develop design solutions as pa...
Business Segment: Personal & Private Banking Provide support to the user experience team and contribute to the delivery of a seamless user experience by understanding product requirements, prototyping and testing product design.Design software and platforms that meet the identified product requirements by combining interfaces and workflows to enhance user experience.Develop design solutions as pa...
User Experience Manager - JhbFull job descriptionJob DescriptionTo build and maintain relationships for the purposes of reciprocally managing expectations, sharing knowledge, diverse insights and motivates the User Experience resources to ensure the User Experience ecosystem throughout the group operates effectivelyHello future User Experience Manager,Welcome to FNB, the home of the #changeables....
The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction. Ensuring customers are satisfied, loya...
One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. They will have the responsibility for customer and governance aspects, as well as i...
One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department.PurposeThe Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs.They will have the responsibility for customer and governance aspects, as well as inte...
Our client is looking for a User Experience Designer who is able to understand the client s business requirements and their technical limitations whilst always representing the user first. The integrated team works on a diverse client portfolio ranging from financial services to retail and beyond.What you ll be doing: Conduct testing of sample applications, websites, and software to assess user e...
Senior Manager Customer Experience
Senior Manager: Customer Experience
User Experience (UX) Designer - JhbJob SummaryOur client based in Johannesburg is looking at expanding their team and looking for an energetic User Experience (UX) Designer . Â Â You will be joining the business at an exciting period of growth and transition and support its customers with general queries and complaints. The User Experience (UX) Designer is responsible for developing intuitive, us...
Premium employer looking for the skills of a CX Manager with the focus on defining strategy, shaping customer experiences, driving profits, and mitigating risks. Serve as the Subject Matter Expert for customer experience/behaviour. Degree in Psychology or Marketing, experience and a passion for enhancing customer journeys required. If you have not received a response in 2 weeks, please consider y...
Key Responsibilities: Overall management of selected client accounts. Oversees all team projects, research disciplines, meeting objectives, adherence to quality standards, value add / insights, meeting of deadlines and budgets. Supports the Service Line Manager and Service Line Lead in managing the research team RA, RE, SRE levels. Liaises with relevant specialist teams on behalf of team. Has cor...
Manager, Customer Success (people management and customer success experience essential) page is loaded Manager, Customer Success (people management and customer success experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 2 Days Ago job requisition id R4662 Manager, Customer SuccessWe're your dream Customer Success Team!Customer Excellence is look...
Manager, Customer Success (people management and customer success experience essential) page is loaded Manager, Customer Success (people management and customer success experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 2 Days Ago job requisition id R4662 Manager, Customer Success We're your dream Customer Success Team! Customer Excellence is lo...
Manager, Customer SuccessWe're your dream Customer Success Team! Customer Excellence is looking for a highly driven and motivated Manager, Customer Success who is passionate about providing a best-in-class customer experience. You will be a coach and mentor to your team, as well as a trusted advisor for your team's customer base, assisting with Mimecast product adoption and optimization, contribu...
Manager, Customer SuccessWe're your dream Customer Success Team! Customer Excellence is looking for a highly driven and motivated Manager, Customer Success who is passionate about providing a best-in-class customer experience. You will be a coach and mentor to your team, as well as a trusted advisor for your team s customer base, assisting with Mimecast product adoption and optimization, contribu...
A vacancy exists in the Security Services Department for a Client Experience Manager reporting to the Security Services Executive. Purpose of Position: Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual obligations. Oversee projects and standards to ensure a uni...
We looking for talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands and we are looking for candidates who reside in nearby areas. Answering incoming calls from customers regarding inquiries, complaints, and product information. Providing excellent customer service by addressing customer concerns and resolving issues promptly. Upselling products...
These jobs were popular with other job seekers Johannesburg - North (Sandton / Midrand / Diepsloot) Johannesburg - North (Sandton / Midrand / Diepsloot) Superb opportunity to lead partner distribution model, build innovative business and share in the successes. Full accountability for the strategy, leadership and management of the partnerships, including P & L, growth and profitability. Initiate ...
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The largest private micro-loan company in South Africa, with 250 stores nation wide, requires the services of a Marketing Coordinator, to support Marketing Managers and Executives on projects directed at maximising company profits, and assisting with administration across all marketing platforms and campaigns. The position is based in Rosebank, Johannesburg. Deliver marketing administrative tasks...
Reference: NWA002916-Njabu-3 Looking for a Java Developer to join an exciting team of Developers who have a strong passion for development! Java Developer Johannesburg, Gauteng A continuously growing company is looking for a Java Developer to join their successful team providing software solutions, to design, develop, and implement solutions to meet business requirements following the specificati...
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Reference: NFR003287-CPi-1 Are you approaching the end of your contract or completing your articles, and are you seeking a stable opportunity that can provide the growth and fulfilment you desire in your career? I specialize in connecting professionals within the Finance sector, and my clients consistently seek aspiring Accountants with a CA(SA) qualification who are solution-oriented, reputable,...
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