Minimum requirements: Matric is essential Very good understanding of Office 365 products Advanced MS Word skills including templates, styles and macros Excellent command of written and spoken English Strong working knowledge of IT Active Directory User training experience (MS Word, iManage) Minimum of 5 years legal experience in an IT Helpdesk capacity (non-negotiable) iManage skills will be an a...
If you are a highly motivated individual with a strong technical background that enjoys customer service, we encourage you to apply for this exciting opportunity. Join a diverse team and help them deliver exceptional technical support services to their valued clients while developing your skills and ex pertise i n a fast-paced and dynamic environment. What s in it for you - Salary: R6 500 R 8 000...
Roles and Responsibilities:Provide first-line support to all SyNCH users.Allocation of tickets to all queries logged.Identify, classify, prioritise, and escalate queries to relevant stakeholders.Provide regular updates on the status of all logged queries.Closing of all resolved tickets.Reporting trends identified to the District, Provincial and National Department of Health and other health offic...
REQUIRED LEARNING Grade 12Computer Literate Microsoft Outlook/Word/Excel (Essential)A or equivalent job experience would be advantageous.N or equivalent job experience would be advantageous.General understanding of network infrastructure and firewalls would be advantageous.5 years Field Tech would be advantageous.General knowledge of desktop hardware and softwareProven experience of solving compl...
JOB DESCRIPTION JOB TITLE: Help desk Analyst. DEPARTMENT: Help Desk (Johannesburg, SA)REPORTING TO: Help desk Manager. PURPOSE OF POSITIONSupporting the current maintenance customers in the region and achieve SLA targets.KEY RESPONSIBILITIES Responsible for the first level support of customers and distributors in the region by responding to their requests and resolving their issues in a timely ma...
About Electrum: Electrum is an exciting B2B tech company. We partner with some of South Africa's biggest household names, enabling them to open up their customers' access to payments and digital goods and services. We love that the projects we work on touch the lives of millions of South Africans every day, making a real difference. We hire the best of the best and we offer great opportunities fo...
IT Support Helpdesk Technician - KZNFull job descriptionJob DescriptionWe are looking for a competent Help desk support technician to provide fast technical assistance to our clients. An excellent Help desk technician must have good technical knowledge and communication skills. They must also be customer focused and patient.ResponsibilitiesServe as the first point of contact for customers seeking...
JOB DESCRIPTION JOB TITLE: Help desk Analyst. DEPARTMENT: Help Desk (Johannesburg, SA)REPORTING TO: Help desk Manager. PURPOSE OF POSITIONSupporting the current maintenance customers in the region and achieve SLA targets.KEY RESPONSIBILITIES Responsible for the first level support of customers and distributors in the region by responding to their requests and resolving their issues in a timely ma...
Responsibilities : Offer first and second-call resolution support to customers via telephone, WhatsApp, Webchat, Distant-Desktop, Route-this and e-mail, including escalations from Tier 1 Agents. Provide more advanced customer support including common mid-level technical questions such as local systems set-up, local network issues, compliance with data standards and applying technical solutions to...
Our client is a group of independent member companies, chosen for the products and services they offer. This fosters collaboration to drive creativity and innovation. Honesty, positivity and progress drive our members to offer ever-better solutions for your business. Members share a common ethos of customer commitment, fairness and excellence, which act as an anchor for all business practice. Mem...
We need a seasoned SyNCH Helpdesk Consultant with exceptional interpersonal skills to join our team. As a SyNCH Helpdesk Consultant, you will play a vital role in providing technical support tailored to the unique needs of healthcare providers. You will have the opportunity to work with cutting-edge healthcare technologies and collaborate with a passionate team to deliver exceptional service to o...
Roles and Responsibilities: Provide first-line support to all SyNCH users. Allocation of tickets to all queries logged. Identify, classify, prioritise, and escalate queries to relevant stakeholders. Provide regular updates on the status of all logged queries. Closing of all resolved tickets. Reporting trends identified to the District, Provincial and National Department of Health and other health...
Fully Remote Customer Support Representative Pay: R21000/month Schedule: 20 8 hour shifts during the week with 2 4hr weekend shifts per month Available shifts : Monday-Friday 10:00pm US CDT - 6:30am US CDT (5am GMT 2 - 1:30pm GMT 2) Monday-Friday 11:30am US CDT - 8:30pm US CDT (6:30pm GMT 2 - 3:30am GMT 2) Monday-Friday 2:00pm US CDT-11:00pm US CDT (9pm GMT 2 - 6am GMT 2) Monday-Friday 3:00pm US ...
We need a seasoned SyNCH Helpdesk Consultant with exceptional interpersonal skills to join our team. As a SyNCH Helpdesk Consultant, you will play a vital role in providing technical support tailored to the unique needs of healthcare providers. You will have the opportunity to work with cutting-edge healthcare technologies and collaborate with a passionate team to deliver exceptional service to o...
PAARL BOYS' HIGH SCHOOL IS AWAITING APPLICATIONS FOR THE POST OF HEADMASTER as advertised in WCED's special vacancy list 1 of 2024. The successful candidate will be a role model, with the skills to lead a traditional boys' school, and dynamic, purpose-driven and able to facilitate effective change, with experience of hostel management. The successful applicant will also be a natural, respected le...
Responsibilities- Managing the helpdesk- Preparation of the AGM notices - Preparing Insurance schedules - Obtaining Audited financial statements- Distribution of notices- Updating conduct rules- Maintaining the officeQualifications - Matric (Must) and Diploma Property Management. - Ideal: Paddocks courses in body corporates and homeowners associations. - Legal: Understanding the sectional title m...
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We hel...
iStore is the home of everything Apple, and Africas largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Technicians are a combination of technically strong individuals ...
To find out more, click Apply or head on over to Crayon to review the full spec and apply? you'll roleAs the Programme Lead, you will oversee and manage the operations of a cohort of existing schools. This includes driving usage and ensuring targets are met, rollover facilitation, facilitator management, timetable support, implementation management, quality control, funding commitment negotiation...
Role Summary: We are seeking a skilled and experienced Technical Support Engineer with extensive Unix, Networking, and Command-line interface (CLI) operations . As an integral part of our technical support team, you'll be responsible for providing expert-level assistance to resolve technical issues, ensuring optimal functionality of our products & services. Position Responsibilities: Utilize expe...
For our Electrical Division in Johannesburg, we are looking for a Service Centre Helpdesk Coordinator who will assist our Power Distribution Technical Manager in scheduling our team of Field Service Engineers work, more precisely arranging installations, repairs, commissioning, projects and services. Quoting, Forecasting and Reporting tasks are also included in the scope. The role is based on sit...
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, includi...
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, includi...
If you are a highly motivated individual with a strong technical background that enjoys customer service, we encourage you to apply for this exciting opportunity. Join a diverse team and help them deliver exceptional technical support services to their valued clients while developing your skills and ex pertise i n a fast-paced and dynamic environment. What s in it for you - Salary: R6 500 R 8 000...
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