Job Description This is a remote position. We're looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing answers, insights, instructio...
Job Description This is a remote position. We re looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing answers, insights, instructio...
Job Description 1st and 2nd Line Mobile Communication Support: Create and deploy images for all mobile devices. Provide ongoing maintenance support for hardware and software. Creatively resolve issues related to mobile communications. Handle email-related inquiries. Offer 1st and 2nd line assistance as required. Ensure prompt response to calls and escalate when necessary. 1st and 2nd Line Mainten...
1st and 2nd Line Mobile Communication Support: Create and deploy images for all mobile devices. Provide ongoing maintenance support for hardware and software. Creatively resolve issues related to mobile communications. Handle email-related inquiries. Offer 1st and 2nd line assistance as required. Ensure prompt response to calls and escalate when necessary. 1st and 2nd Line Maintenance and Applica...
Job Description 1st and 2nd Line Mobile Communication Support:Create and deploy images for all mobile devices.Provide ongoing maintenance support for hardwareand software.Creatively resolve issues related to mobile communications.Handle email-related inquiries.Offer 1st and 2nd line assistance as required.Ensure prompt response to calls and escalate whennecessary.1st and 2nd Line Maintenance and ...
Duties will include but not be limited to:Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfactionManage Service Delivery teams and monitor all procedures related to identification, prioritization, and resolution of incidents, including the tracking and coordination of service desk functio...
Responsibilities: Oversee and support the IT team and Client Liaison Managers, ensuring the timely and accurate delivery of daily requirements. Manage all administration of the IT Department. Oversee and schedule technicians for installations and site visits. Monitor stock distribution and ensure only required equipment leaves the department. Ensure regular maintenance of data rooms and node room...
Systems Support Administrator MVIA 2023-03-15 Southern Suburbs (Cape) Job Ref #: MV-39 Industry: Information Technology Job Type: Permanent Positions Available: 1 We are searching for a Systems Support Agent to provide internal and external desktop support. ROLE REQUIREMENTS The ideal candidate will be customer-focused, detail-oriented, efficient, reliable and has good communication skills with a...
Desktop Support Technician
HERTEX is a leading supplier of high-quality fabrics, rugs, wallpaper and homeware for both the local and international market. What started in 1987 as a humble Cape Town showroom has since grown into 19 showrooms nationwide, with more on the way, as well as a thriving online store, hertexhaus.co.za. Hertex is a family-run business that's focused on achieving excellence in everything it does. We ...
HERTEX is a leading supplier of high-quality fabrics, rugs, wallpaper and homeware for both the local and international market. What started in 1987 as a humble Cape Town showroom has since grown into 19 showrooms nationwide, with more on the way, as well as a thriving online store, hertexhaus.co.za. Hertex is a family-run business that's focused on achieving excellence in everything it does. We ...
Duties will include but not be limited to: Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction Manage Service Delivery teams and monitor all procedures related to identification, prioritization, and resolution of incidents, including the tracking and coordination of service desk funct...
Looking for an IT Field Technician to work in Colesburg, Middelburg earsten cape Must have their own Vehicle. Troubleshoot Desktop Support Installations Asset management Matric A /N /MCSE IT Qualification NQF5- NQF6 2 to 3 years IT experience MUST HAVE OWN RELIABLE VEHICLE! .
Looking for an IT Field Technician to work in Colesburg, Middelburg earsten cape Must have their own Vehicle. Troubleshoot Desktop Support Installations Asset management Matric A /N /MCSE IT Qualification NQF5- NQF6 2 to 3 years IT experience MUST HAVE OWN RELIABLE VEHICLE! .
Functieomschrijving The Senior Associate IT Service Desk Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. These individuals ensure the timely restoration of service for NTT Ltd internal clients by managing requests (In...
We are currently looking for a mid-level to senior, IT Technician to be employed as an on-site resource at one of our major clients. We are looking for somebody who is stays in the surrounding area as this client is located in Franschheok. We need a hardworking, dedicated and career-minded individual with at least 2 years experience. Technical Requirements A and N or MCSE/MCITP Desktop hardware a...
Key Responsibilities Technical Support: Providing on-site technical support to the designated customer, including creation, assignment, resolution, and closure of support tickets Areas of Support: Windows Desktop Support Basic Microsoft Server Support Basic Network Support Basic PBX Solution Support Microsoft 365 Management Data Management Documentation: Maintaining all ICT-related information in...
Terms The position is permanent, with a focus on providing excellent technical support as part of the internal helpdesk team. Position In-house, as part of the customer end-user support team. Key Responsibilities Technical Support: Providing remote technical support to end-users, including receiving, logging, resolving, and closing support tickets. Managing user expectations and ensuring effectiv...
Responsibilities : Offer first and second-call resolution support to customers via telephone, WhatsApp, Webchat, Distant-Desktop, Route-this and e-mail, including escalations from Tier 1 Agents. Provide more advanced customer support including common mid-level technical questions such as local systems set-up, local network issues, compliance with data standards and applying technical solutions to...
IT Systems Administrator Badger Holdings 2023-07-18 George Job Ref #: BH-104 Industry: Information Technology Job Type: Permanent Positions Available: 1 Do you want to be part of a global company? Pacific International Insurance is looking for a passionate, driven and tech savvy IT Systems Administrator to join our team, working on-site at our beautiful offices in George. Job Description Pacific ...
Job DescriptionThe purpose of the Program Analyst role is to reactively and proactively support and maintain the IT Desktop Services & infrastructure through effective incident management, fault diagnosis, repair, preventative maintenance and daily service tasks. This role requires working shifts on a 24/7 rotation to support various customers. These tasks include but are not limited to: Maintain...
IT Support Technician VacancyTo install and maintain company hardware, software, networks, and infrastructure to ensure business sustainability and good end-user experience ResponsibilitiesMaintain hardware, software, and networks: Ensure best practices are followed and that all software is safe and appropriately licensed. Ensure security and privacy of computers and network systems. Monitor netw...
Village N Life is a leading Tourism and Hospitality company based in the beautiful Camps Bay. Our Group Services office in Camps Bay seeks a IT Technician to join our busy team. To succeed in this role you will need: Matric Microsoft Certification or similar Qualification in IT or computer systems, preferred but not essential Minimum of 3 years experience MS Server and Desktop systems MS Office, ...
REQUIRED LEARNINGGrade 12Computer Literate Microsoft Outlook/Word/Excel (Essential)A or equivalent job experience would be advantageous.N or equivalent job experience would be advantageous.General understanding of network infrastructure and firewalls would be advantageous.5 years Field Tech would be advantageous.General knowledge of desktop hardware and softwareProven experience of solving comple...