POSITION OVERVIEW Job Title: Call Center Supervisor I Job Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the...
Requirements: Tourism industry consultant Making online and telephonic bookings for hotel and tourism industry Previous experience preferable but not necessary Good potential for growth within the company Must be fluent in English Language Call centre based in Green Point Salary between R apply below to R apply below per month
Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.About the Role:As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our client's call centre and its dedicated employees. You'll be at the for...
Administration Manager: Call CentreJohannesburg Northern Suburbs Responsible for the planning, management and leading our call center team to obtain a better and improve service quality. Assist in establishing call center objectives, provide administrators with opportunities to expand their knowledge of service, products and analyze call center data and focus on improving performance and processe...
A division within Data Discovery is seeking virtual sales agents within the financial servicessectorPlease note that this is a full-time work from home (Virtual sale agent) positionYou need to reside in Cape Town in the event of team meetings/team building events etcYou need to have your own pc or laptop and Fibre internet line at home as well as aconducive office space with no noise or distracti...
Overview Hire Resolve s client is looking for a skilled and motivated Software Engineer to join their team in Johannesburg. As a Software Engineer, you will be responsible for developing high-quality software solutions and collaborating with cross-functional teams to deliver projects on time and within budget. You will have the opportunity to work on diverse projects and leverage your technical e...
POSITION OVERVIEW Job Title: Call Center Supervisor II Job Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in th...
Job description The Call Centre Supervisor is responsible for overseeing the daily operations of the call centre, ensuring efficient and effective performance, and providing leadership and support to call centre agents. The supervisor will manage a team, monitor metrics, handle escalated calls, quality control and contribute to the development of strategies to improve customer service and product...
IT Operation Manager - Call Centre - Cape Town
Overview Description Hire Resolve s client, a reputable law firm based in Johannesburg, is urgently seeking a skilled and experienced Litigation Secretary to join their team. As a Litigation Secretary, you will provide comprehensive secretarial and administrative support to attorneys working in the litigation department. The ideal candidate will have a strong background in litigation support, exc...
Call Centre Agent
CALL CENTRE CONSULTANT
Software Company providing all-in-one property management solutions to the hospitality industry based in Claremont and Hout Bay is currently recruiting for an Inbound Sales Consultant. Acquire new clients by converting leads into sales, using a prioritised and consultative approach to ensure clients have the best product and channel mix to benefit from our service product Assess client expectatio...
Call Center Agent - Inbound - Centurion, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manuf...
Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff management and trainingTarget driven.St...