inbound call center positions

At JKR Windows, we're more than just a leading window replacement company; we're a people development powerhouse that just so happens to sell windows. Our culture is our foundation - emphasizing growth, collaboration, and support while empowering every team member to reach their full potential. JKR Windows is seeking a passionate and driven individual to join us as a Call Center Coordinator. With...

Randburg, South Africa | Posted on 01/18/2024 Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta Tech is owned by Alintacorp ...

The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received.Requirements:Must have a thorough understanding of medical aid operations or insurance policy adm...

The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Must have a thorough understanding of medical aid operations or insurance policy a...

Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Must hav...

Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Must hav...

Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa. With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills. Key Results Areas ...

About us:Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions.Our growing team of highly motivated and skilled sales specialists has a proven track record of producing exponential revenue growth for customers, maintaining l...

About us: Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions. Our growing team of highly motivated and skilled sales specialists has a proven track record of producing exponential revenue growth for customers, maintaining...

Johannesburg, South Africa | Posted on 02/08/2024 Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta Tech is owned by Alintac...

Call Center Agent (1023) - Durban - Hippo Park, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance...

Are you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients' Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to the Line Manager for Sales and marketing, you'll play a pivotal role in driving excellence and efficiency across our call centre. Your responsibilitie...

Reference: PE000919-M -1 Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence receive...

The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received.Requirements: Must have a thorough understanding of medical aid operations or insurance policy ad...

About the Company:Our client is a global leader in Business Process Management (BPM), operating across multiple industry verticals worldwide. With a team of over 41,000 professionals in 16 countries, they provide operational excellence and deep domain expertise to 400 global clients. This client values its employees, offering role clarity, coaching, professional development, and a structured care...

Requirements: Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degreeResponsibilities: Manage large amounts...

Administration Manager: Call CentreJohannesburg Northern Suburbs Responsible for the planning, management and leading our call center team to obtain a better and improve service quality. Assist in establishing call center objectives, provide administrators with opportunities to expand their knowledge of service, products and analyze call center data and focus on improving performance and processe...

Client Contact Center Administrator (JB4316) Claremont, Cape Town, Western Cape R11 000 - R16 000 CTC per month based on experience Permanent A leading provider of insurance solutions, dedicated to delivering exceptional service and peace of mind to their clients and strives to exceed expectations by consistently upholding the highest standards in the industry, is looking for a client contact cen...

?? Join Our Dynamic Client Contact Centre Team! ?? Are you ready to embark on an exciting career journey filled with bubbly conversations, outstanding customer interactions, and a commitment to excellence? Look no further we have the perfect opportunity for you! Position Available: Inbound Client Contact Centre and Correspondence Administrator Job Highlights:Engage with our valued policyholders a...

Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Matric (Compulsory)SkillsCall Center Inbound, Call Center OutboundEducationMatriculation Certificate (Matric) (Required)Closing Date29 April 2024

Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality standards.Duties and Resp...

Client Contact Center Administrator (JB4316) Claremont, Cape Town, Western Cape R11 000 - R16 000 CTC per month based on experience Permanent A leading provider of insurance solutions, dedicated to delivering exceptional service and peace of mind to their clients and strives to exceed expectations by consistently upholding the highest standards in the industry, is looking for a client contact cen...

Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality standards.Duties and Resp...

Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa.With further expansion, we currently have the role of Call Centre Agent.Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills. Key Results Areas in...