As an ICT Support Engineer, you will ensure the smooth functioning of RoomRaccoon's ICT systems. Your technical expertise and interpersonal skills will be pivotal in providing top-notch technical support, addressing user concerns, and enhancing the infrastructure. With your passion for technology and excellent communication skills, you will excel in this role and contribute to RoomRaccoon's growt...
Applications are invited for the Network Engineer - Tier 3 position to be based in the South . PURPOSE OF THE ROLE: Network Engineers deal with both hardware and software. On the hardware side of things, they perform hands-on installation and maintenance tasks on network components such as routers, switches and cables on the core networks. Network Engineers monitor and optimize core network activ...
Minimum Requirements: Degree in Information Technology or Computer Science ITIL foundations certified advantage Microsoft Active Directory DHCP, DNS VMWare Version 8 (VCenter Knowledge) VEEAM backup, Knowledge of quantum and scalar technologies Cisco Switching and Aruba (Management) Centreon Monitoring, Managing hosts. FortiGate Firewall Management (Routing and Policing) Access Control management...
SUMMARY To provide helpdesk support to customers, assisting them with hardware and software via phone and e-mail. Visit customers to assist with technical issues. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.To provide technical support; Answering support queries via phone, email and Ticket systemTaking clients through a series of actions, either face ...
IT / NETWORK SUPPORT ENGINEERLocation: EdenvaleSalary: R30 000CTCSUMMARY: To manage the company network, provide helpdesk support to customers, assisting with hardware and software via on-site and remote working, phone and e-mail.Duties:Manage company network (LAN & WAN)Manage Firewalls (Head office & Branches)To provide technical support, Answering support queries via ticketing system. (Includin...
Our client is a leading telecommunications company in South Africa, committed to delivering innovative and reliable communication solutions to their customers. They are dedicated to staying at the forefront of technology and providing exceptional services. In support of their continued growth; we are seeking an experienced Networking Security Engineer to join their team and contribute to their su...
Desktop Engineer Permanent Cape Town A medium sized prestigious financial services company is looking for a skilled Desktop Engineer for their IT team based in Cape Town. You will form part of a close-knit team who will support all the professional employees with all matters related to the business IT infrastructure. This is a great opportunity for someone who is MCSE and A certified with prefera...
Do Excellent communication skills, Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer s emails in timely ma...
We are looking for a Senior IT Engineer to join our team and lead the design, development, and maintenance of our IT systems and infrastructure. You will be responsible for ensuring the security, reliability, and efficiency of our IT operations and data. You will also provide technical guidance, mentorship, and project management expertise to deliver successful IT solutions. As a Senior IT Engine...
ENVIRONMENT: A dynamic provider of IT Connectivity Solutions seeks an ambitious and technically skilled Network Engineer to join its team where you will be expected to travel to clients and provide exceptional support. Your role will also entail managing Data, VoIP & CCTV IP network, and routing protocols: EIGRP, OSPF and BGP. You will also ensure virus infection on IT site is minimized and provi...
ENVIRONMENT: This USA based Company uses a modern data automation and integration platform that enables enterprises to iterate faster by unlocking and optimizing data across multiple services and systems. They are seeking a Technical Customer Analyst who will be responsible for building positive relationships with a client after a contract has been signed. This role will be responsible for coordi...
ENVIRONMENT: This USA based Company uses a modern data automation and integration platform that enables enterprises to iterate faster by unlocking and optimizing data across multiple services and systems. They are seeking a Technical Customer Analyst who will be responsible for building positive relationships with a client after a contract has been signed. This role will be responsible for coordi...
ENVIRONMENT: This USA based Company uses a modern data automation and integration platform that enables enterprises to iterate faster by unlocking and optimizing data across multiple services and systems. They are seeking a Solution Engineer who will be responsible for identification, development, support, and refinement of productised solutions through the platform. The role will also require pr...
ENVIRONMENT: This USA based Company uses a modern data automation and integration platform that enables enterprises to iterate faster by unlocking and optimizing data across multiple services and systems. They are seeking a Solution Engineer who will be responsible for identification, development, support, and refinement of productised solutions through the platform. The role will also require pr...
ENVIRONMENT: This USA based Company uses a modern data automation and integration platform that enables enterprises to iterate faster by unlocking and optimizing data across multiple services and systems. They are seeking a Technical Customer Analyst who will be responsible for building positive relationships with a client after a contract has been signed. This role will be responsible for coordi...
ENVIRONMENT: This USA based Company uses a modern data automation and integration platform that enables enterprises to iterate faster by unlocking and optimizing data across multiple services and systems. They are seeking a Solution Engineer who will be responsible for identification, development, support, and refinement of productised solutions through the platform. The role will also require pr...
Helpdesk Engineers (Intermediate and Senior)
Customer Service Receive calls from senior customer engineer/ help desk. Verify/ identify problems with help desk. Contact users to get clarity on problems and trouble shoot. Provide telephonic support to users if possible. IT Support Train user on how to use IT equipment. Hardware Maintenance and Repairs Undertake maintenance and repairs on damaged and repairable hardware. Report on uneconomical...
Reference: JHB002475-TR-1 We are recruiting for a Senior Helpdesk Support Engineer. Customer Service Receive calls from senior customer engineer/ help desk. Verify/ identify problems with help desk. Contact users to get clarity on problems and trouble shoot. Provide telephonic support to users if possible. IT Support Train user on how to use IT equipment. Hardware Maintenance and Repairs Undertak...
Reference: JHB002475-TR-1 We are recruiting for a Senior Helpdesk Support Engineer. Customer Service Receive calls from senior customer engineer/ help desk. Verify/ identify problems with help desk. Contact users to get clarity on problems and trouble shoot. Provide telephonic support to users if possible. IT Support Train user on how to use IT equipment. Hardware Maintenance and Repairs Undertak...
Customer Service Receive calls from senior customer engineer/ help desk. Verify/ identify problems with help desk. Contact users to get clarity on problems and trouble shoot. Provide telephonic support to users if possible. IT Support Train user on how to use IT equipment. Hardware Maintenance and Repairs Undertake maintenance and repairs on damaged and repairable hardware. Report on uneconomical...
Requirements: Previous relevant network support experience within a Service Desk environment, ideally within an ISP Knowledge of relevant Infrastructure Knowledge and experience of customer service practices and ability to interact with clients in a professional and calm manner, even under pressure Related experience with troubleshooting and providing Helpdesk support Qualifications: Matric CCNA
Systems Engineer: Technical and Infrastructure - DurbanFull job descriptionJob DescriptionCAPRISA is an award-winning global research organisation located on the campus of the Nelson Mandela School of Medicine in Durban, South Africa and undertakes research in HIV, TB and Covid at four clinical research sites in KwaZulu-Natal. CAPRISA s goal is to undertake globally relevant and locally responsiv...
These jobs were popular with other job seekersOur client is a group of independent member companies, chosen for the products and services they offer. This fosters collaboration to drive creativity and innovation. Honesty, positivity and progress drive our members to offer ever-better solutions for your business.Members share a common ethos of customer commitment, fairness and excellence, which ac...
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