duties of hotel operations manager

Village N Life is a leading tourism and hospitality company based in Camps Bay. If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you. As an Operations Officer, you will ensure an optimal working environment across all our properties and ensure that the necessary support is given to operations in ter...

Key Performance Indicators:Areas KPIs1. Customer RelatedLevel of guest satisfaction, including responses to special requests and management of Guest Feedback and Online Reputation2. People RelatedEffective coordination of Hotel Team effort to serve Guests; the morale, growth, and development of Hotel Team Members3. Process RelatedAchievement of quality improvements as agreed by the Owner and Valo...

Key Performance Indicators: Customer Related: Creditors days Cash Control Deposit management Accuracy of financial reporting with deadlines People Related: Effective coaching and feedback to ensure financial literacy across the Department Teams Process Related: Set up and maintenance of the Hotel Accounting System Adherence to financial controls across the Team Completeness of policies, processes...

Key Performance Indicators:Customer Related:Creditors daysCash ControlDeposit managementAccuracy of financial reporting with deadlinesPeople Related:Effective coaching and feedback to ensure financial literacy across the Department TeamsProcess Related:Set up and maintenance of the Hotel Accounting SystemAdherence to financial controls across the TeamCompleteness of policies, processes, and stand...

Valor Hospitality Partners Head Office Cape Town NOW RECRUITING - HOTEL FINANCIAL MANAGER (MULTIPLE PROPERTIES) The Financial Manager (Multiple Properties) will assists the Group Financial Manager by overseeing, coordinating, and directing the accounting and financial reporting activities of the Department Team across multiple properties. Acting as the custodian of the financial management system...

Valor Hospitality Partners Head Office Cape Town NOW RECRUITING - HOTEL FINANCIAL MANAGER (MULTIPLE PROPERTIES)The Financial Manager (Multiple Properties) will assists the Group Financial Manager by overseeing, coordinating, and directing the accounting and financial reporting activities of the Department Team across multiple properties. Acting as the custodian of the financial management system ...

Job Number 24060668 Job Category Rooms & Guest Services Operations Location Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we wa...

Job Number 24064158 Job Category Food and Beverage & Culinary Location Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about setting up tables and chairs for our guests to use during a banquet or meeting. Inst...

A 5* Hotel situated in Polokwane is looking for a hands-on Stores Manager. Requirements Matric Hospitality Degree / Diploma will be an advantage. Extensive knowledge of food and beverage items Minimum 3 Years experience in a management position Previous experience in a store management/logistics management position. Micros System experience or other stock management systems preferable. Duties and...

Job Number 24064496 Job Category Rooms & Guest Services Operations Location Protea Hotel Cape Town Mowbray, Liesbeek Avenue off Liesbeek Parkway, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an e...

Maintenance Manager - 4* Hotel - UmhlangaMaintenance Manager - 4* Hotel - UmhlangaMaintenance Manager - 4* Hotel - Umhlanga Our client, a prestigious 4-star hotel nestled in the heart of Umhlanga, is seeking a skilled and experienced Maintenance Manager to oversee the upkeep of our facilities. If you are a proactive problem-solver with a strong technical background and a commitment to maintaining...

These jobs were popular with other job seekers We are seeking a highly motivated and experienced Food and Beverage Manager to oversee all aspects of our food and beverage operations at our beautiful hotel located in the Northern Drakensberg. The successful candidate will be responsible for managing and leading a team of food and beverage staff, ensuring high levels of customer service and satisfa...

These jobs were popular with other job seekers We are seeking a highly motivated and experienced Food and Beverage Manager to oversee all aspects of our food and beverage operations at our beautiful hotel located in the Northern Drakensberg. The successful candidate will be responsible for managing and leading a team of food and beverage staff, ensuring high levels of customer service and satisfa...

A Restaurant Manager position is available to effectively manage the day-to-day operations of all the F&B outlets and employees as well as ensure guest satisfaction whilst supporting and aiding the Food and Beverage Manager in achieving the profitability of the F&B outlets.Minimum Experience and Qualification Required:Post matric hotel school qualification in Food and Beverage5 years experience i...

Job Purpose:Leadingand organising the Food and Beverage Team ensuring highest guest service levelin accordance with RCH Standards whilst looking after the financial success ofthe business. Employee Value Proposition: Thisposition offers a high-paced, ever-changing environment with opportunities toapply your social skills on a daily basis as part of a highly effective team;whilst operating within ...

A Restaurant Manager position is available to effectively manage the day-to-day operations of all the F&B outlets and employees as well as ensure guest satisfaction whilst supporting and aiding the Food and Beverage Manager in achieving the profitability of the F&B outlets. Minimum Experience and Qualification Required: Post matric hotel school qualification in Food and Beverage 5 years experienc...

This busy hotel is seeking to appoint a Junior Assistant Manager to fulfill the following duties and responsibilities: Ensure the day to day hotel operations run smoothly ensuring the highest level of cleanliness, presentation and service are extended to internal and external guests Managing of staff ensuring sufficient staffing is scheduled per shift Assist with the preparation and execution of ...

Laundry Manager - 4* Hotel - UmhlangaFull job descriptionAs the Laundry Manager, you will be responsible for managing and coordinating all aspects of the hotel's laundry operations. Your duties will include overseeing the laundering of linens, towels, and guest clothing to ensure cleanliness and adherence to quality standards. You will manage a team of laundry attendants, providing training, guid...

Must be as local as possible (Plett, Knysna, George, St Francis Bay, Jeffery's) and surrounds.Key experience in the Plett/Knysna F&B SceneThorough knowledge of the Plettenberg tourism scene (Both local and international guests)Preference will be given to candidates that have extensive experience in managing private properties/businesses not looking for corporate background.To effectively manage t...

Bar Manager - 4* Hotel - UmhlangaFull job descriptionAs the Bar Manager, you will be responsible for overseeing all aspects of the bar operations within our hotel. Your duties will include managing inventory, ordering supplies, and maintaining stock levels to ensure smooth operation. You will develop and implement innovative beverage menus and promotions, in collaboration with the culinary team, ...

Must be as local as possible (Plett, Knysna, George, St Francis Bay, Jeffery s) and surrounds. Key experience in the Plett/Knysna F&B Scene Thorough knowledge of the Plettenberg tourism scene (Both local and international guests) Preference will be given to candidates that have extensive experience in managing private properties/businesses not looking for corporate background. To effectively mana...

Service orientated and experienced Front Office Manager required Min 2 3 yrs previous Front Office Management experience in a large hotel/game lodge Matric a minimum requirement. A hospitality degree/diploma will be beneficial Valid RSA ID, drivers license and own transport. Ability to work shifts, weekends and public holidays (hospitality hours) Proficient in Microsoft Office, with Good to Advan...

The main responsibilities and duties of this position include, but are not limited to the following:Responsible for the full function of hospitality, support functions and overseeing gaming.Delivering revenue, market share and profitability targets.Responsible for developing a comprehensive annual business plan and the execution thereof.Responsible for ensuring strict standards in all operations ...

Job Number 24060359 Job Category Food and Beverage & Culinary Location Protea Hotel Midrand, 14th Street, Midrand, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees gues...