customer service team leader jobs

In addition, the post holder will liaise with financial advisors, investment companies, clients, and business partners, as required, to ensure a high standard of client service is delivered at all times. Key duties & responsibilities: Manage clients questions and queries ensuring they are addressed and responded to in an efficient and timely manner. Attend to all administrative tasks, associated ...

Are you ready to embark on an exciting journey in the dynamic world of sales and marketing? A highly successful and reputable Sales and Marketing Company, nestled in the heart of Johannesburg in Randburg, is seeking individuals to join us as Customer Service Consultants!We're on the lookout for driven, resilient, and dedicated individuals with a "can do" attitude, eager to kickstart their careers...

Are you ready to embark on an exciting journey in the dynamic world of sales and marketing? A highly successful and reputable Sales and Marketing Company, nestled in the heart of Johannesburg in Randburg, is seeking individuals to join us as Customer Service Consultants! We're on the lookout for driven, resilient, and dedicated individuals with a "can do" attitude, eager to kickstart their career...

Why customer service at Stryker?Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker is also consistently listed as a 'Bes...

Technical Customer Services Manager KRASet the example when dealing with customers and colleagues by always acting in accordance with the Companies vision and values.Control and monitor RMA returns and assist with customer complaints.Handle and resolve any customer and/or internal complaints related to RMA. Management of the RMA TeamConduct weekly meetings with the RMA team leader and provide sup...

We are seeking an experienced head of Loyalty, Customer service and research to drive our journey to becoming a customer-led, digital-first and data driven organisation that can effectively build on the success of the 1 st year of the loyalty programme and a well-established customer service department. Inspire and lead these teams to new hights. The incumbent will be wholly responsible to ensure...

Team Leader Client Service Centre Call Centre Listing reference: jse_000476 Listing status: Online Apply by: 15 April 2024 Position summary Job category: Client Services Contract: Permanent Remuneration: Market Related EE position: Yes Introduction To manage the sales support team in the planning, execution, coordination, and quality assurance of all Market Data sales related operational activiti...

All openings are entry level, little or no experience is required. Our philosophy and mentoring program supports and tailor each individual with intensive, one to one coaching, encouragement and opportunity essentials to progressive career growth. We provide training in all areas of Sales and Marketing , Customer Relations , Recruitment and Product Development . Top performers will have the oppor...

Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries. Answer incoming calls and promptly address customer inquiries. Provide customers with comprehensive product and servi...

Hire Resolve is currently seeking a highly motivated and experienced Customer Relationship Manager to join their client's team in the Retail Industry. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with retail customers, ensuring their satisfaction with products and services, and identifying opportunities for growth and upselling.You ...

These jobs were popular with other job seekers Hire Resolve is currently seeking a highly motivated and experienced Customer Relationship Manager to join their client's team in the Retail Industry. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with retail customers, ensuring their satisfaction with products and services, and identify...

Electrum is an exciting B2B tech company. We partner with some of South Africa's biggest household names, enabling them to open up their customers' access to payments and digital goods and services. We love that the projects we work on touch the lives of millions of South Africans every day, making a real difference. We hire the best of the best and we offer great opportunities for both personal ...

Customer Service Team Leader Mango 5 2023-07-04 Western Cape Job Ref #: TRUEWORK0407 Industry: Call Centre Job Type: Permanent Positions Available: 1 USA Campaign We are seeking a professional, passionate, highly motivated, competent, target driven and energetic Team Manager to lead our team of Operations Specialist, Outreach (OSO). This individual must be familiar with building high performance ...

A leading plastics manufacturing company situated in the Eastern Cape is urgently seeking the expertise of an experienced Service Account Manager to join their team.The successful incumbent for this position will be responsible for:Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportu...

Introduction VKB Milling (Pty) Ltd is one of four subsidiaries of VKB Agri Processors (Pty) Ltd, the agri-processing division of the VKB Group. The VKB Group is a significant role player in the agricultural industry in South Africa and strives, through best practices, continuous improvement and world-class operations, to add meaningful value to the industry. VKB Milling (Pty) Ltd operates white m...

NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS) DIVISION: DVC RESEARCH AND INNOVATION DEPARTMENT: LIBRARY AND INFORMATION SERVICE POSITION NUMBER: N000225 POSITION: MANAGER INFORMATION SERVICES PEROMNES GRADE: P7 EMPLOYMENT TYPE: PERMANENT APPOINTMENT NOTE: THOSE WHO HAVE PREVIOUSLY APPLIED FOR THIS POSITION NEED NOT REAPPLY AS THE UNIVERSITY HAS YOUR APPLICATION PURPOSE OF THE POSITION: The purpose...

Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries. Answer incoming calls and promptly address customer inquiries. Provide customers with comprehensive product and servi...

Key Responsibilities: Strategic Leadership: Spearhead initiatives, integrating them seamlessly across operational teams. Cultivate a culture of customer service excellence and drive strategic directives from the Senior Management Team. Team Management: Optimize team productivity through workload delegation and cross-training initiatives, enhancing overall efficiency. Quality Assurance: Oversee qu...

Cape Town, South Africa | Posted on 06/03/2024 The Customer Service Team Leader will be responsible for overseeing the day-to-day operations of our customer service team. This individual will manage workflow, provide guidance and support to customer service representatives, and ensure that customer inquiries and orders are handled promptly and professionally. Your responsibilities include: Develo...

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-t...

Role Duties and Responsibilities:Develop and implement customer service policies and procedures to improve overall customer experienceManage and oversee all customer communication channels, including email and WhatsApp, ensuring timely responses and resolution of customer queriesTrack and monitor key customer service metrics and report on performance to senior managementCollaborate with other dep...

Service Delivery Manager - PinelandsFull job descriptionRequirementsOverall, a successful Service Delivery Manager should possess a combination of technical expertise, managerial skills, and industry knowledge, along with a customer-centric approach and a commitment to continuous improvement.Previous experience in IT service management, project management, or a related field is essential.Typicall...

An industry-leading company is currently looking for an experienced and talented technical services manager to join its team of professionals.Key Responsibilities:Active technical and application support of sales staff in the preparation of sales offers in respect of technical and other aspects.Technical consultation and support of customers in respect of the company's PV products and systems in ...

An industry-leading company is currently looking for an experienced and talented technical services manager to join its team of professionals.Key Responsibilities:Active technical and application support of sales staff in the preparation of sales offers in respect of technical and other aspects.Technical consultation and support of customers in respect of the company s PV products and systems in ...