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Manager - Customer Service Experience page is loaded Manager - Customer Service Experience Apply locations Cape Town time type Full time posted on Posted 3 Days Ago job requisition id JR001102 Oversees and manages the overall operation of the customer service centre in support of our Retail, C&I, Aviation, and Lubricants businesses within South Africa and Botswana. Develops and leads a cohesive c...
Manager - Customer Service Experience page is loaded Manager - Customer Service Experience Apply locations Cape Town time type Full time posted on Posted 3 Days Ago job requisition id JR001102 Oversees and manages the overall operation of the customer service centre in support of our Retail, C&I, Aviation, and Lubricants businesses within South Africa and Botswana. Develops and leads a cohesive c...
Key Responsibilities: Overall management of selected client accounts. Oversees all team projects, research disciplines, meeting objectives, adherence to quality standards, value add / insights, meeting of deadlines and budgets. Supports the Service Line Manager and Service Line Lead in managing the research team RA, RE, SRE levels. Liaises with relevant specialist teams on behalf of team. Has cor...
Key Responsibilities: Overall management of selected client accounts. Oversees all team projects, research disciplines, meeting objectives, adherence to quality standards, value add / insights, meeting of deadlines and budgets. Supports the Service Line Manager and Service Line Lead in managing the research team RA, RE, SRE levels. Liaises with relevant specialist teams on behalf of team. Has cor...
Brooklyn, Pretoria: AU PAIR / TUTOR (FULL TIME) Minimum Requirements: -Reliable Afrikaans speaking individual, preferably aged approximately 22 30 years -Afrikaans and English first and second languages a must -Matric / Grade 12 -Recent tutoring experience a must -Flexible (some afterschool activities can last until 7pm) -Valid driver s license and own reliable vehicle a must -Stable employment r...
One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. They will have the responsibility for customer and governance aspects, as well as i...
As the Customer Experience Manager for our Logistics Control Center, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers to address operational challenges, manage incidents effectively, and drive continuous improvemen...
One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department.PurposeThe Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs.They will have the responsibility for customer and governance aspects, as well as inte...
The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction. Ensuring customers are satisfied, loya...
Senior Manager Customer Experience
Senior Manager: Customer Experience
P.T. Customer Experience Manager page is loaded P.T. Customer Experience Manager Apply locations Denham Springs-10075 Crossing Way, Ste 620 time type Part time posted on Posted 3 Days Ago job requisition id R00251543 Store - DENHAM SPRINGS, LADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. M...
P.T. Customer Experience Manager page is loaded P.T. Customer Experience Manager Apply locations Denham Springs-10075 Crossing Way, Ste 620 time type Part time posted on Posted 3 Days Ago job requisition id R00251543 Store - DENHAM SPRINGS, LADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. M...
Manager, Customer Success (people management and customer success experience essential) page is loaded Manager, Customer Success (people management and customer success experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 2 Days Ago job requisition id R4662 Manager, Customer SuccessWe're your dream Customer Success Team!Customer Excellence is look...
Manager, Customer Success (people management and customer success experience essential) page is loaded Manager, Customer Success (people management and customer success experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 2 Days Ago job requisition id R4662 Manager, Customer Success We're your dream Customer Success Team! Customer Excellence is lo...
Join the Best in the Business! We are a great team of people, a great place to work and offer all the benefits you d expect from the countries #1 at what we do. Come and join us in a business with a focus where your quality can make a real difference! We currently have an exciting opportunity for a permanent Customer Service Representative to join our team. This is a varied and challenging role y...
COMPANY PROFILE SmartBuyGlasses Group (Motion Global Ltd.) is one of the world s leading designer eyewear e-retailers, with sites in more than 30 countries. With over 200 employees, we retail the world s best eyewear brands, including Ray-Ban, Tom Ford, Gucci, and many more. SmartBuyGlasses has a young, international, entrepreneurial culture promoting fast career progression and self-development....
Responsible for the profitability and customer satisfaction for assigned contracts. Provide both service agreement, and time and material program management. Requirements: Engineering Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 3 years of experience in Services). Minimum of 3 additional years of experience in Customer Contract Managemen...
iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are seeking a Customer Service Engineer I to join our team. The successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of the company by providing prompt, reliable, and effective technical support and assistance. What youâ€ll do: Ensure the resolved status SLA of the ser...
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.We are seeking a Customer Service Engineer I to join our team. The successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of the company by providing prompt, reliable, and effective technical support and assistance. What you'll do:Ensure the resolved status SLA of the servic...
iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are seeking a Customer Service Engineer I to join our team. The successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of the company by providing prompt, reliable, and effective technical support and assistance.  What you†ll do: Ensure the resolved status SLA of the ...
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.We are seeking aCustomer Service Engineer Ito join our team. The successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of the company by providing prompt, reliable, and effective technical support and assistance. What you'll do:Ensure the resolved status SLA of the service ...
Premium employer looking for the skills of a CX Manager with the focus on defining strategy, shaping customer experiences, driving profits, and mitigating risks. Serve as the Subject Matter Expert for customer experience/behaviour. Degree in Psychology or Marketing, experience and a passion for enhancing customer journeys required. If you have not received a response in 2 weeks, please consider y...
Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC Salary: R 6200 (Salary will increase the longer you are with the company) Medical Aid Pension Fund (After 3 months) Send a detailed cv to: lukeandsonhr at gmail.com
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