Customer service call centre jobs in Durban

Customer Service Agent Position Overview:As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. I...

As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide...

As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide...

We are expanding with the aim of massive growth and expansion of our Sales Department. We have several call centre sales postions available and require candidates with varied levels of experience ranging from matriculants to seasoned sales professionals. We are looking for Outbound Telesales Agents wanted for sales team in Westville, Durban. Position Objective: Increase customer base by selling/m...

This is a permanent full-time role as a Head of Operations in our Umhlanga site, South Africa office. The role is on-site. Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to ove...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

We are expanding with the aim of massive growth and expansion of our Sales Department. We have several call centre sales postions available and require candidates with varied levels of experience ranging from matriculants to seasoned sales professionals. We are looking for Outbound Telesales Agents wanted for sales team in Westville, Durban. Position Objective: Increase customer base by selling/m...

Are you a go-getter, motivated to achieve results and up for a challenge? Do you have the ability to grow and nurture customer relationships? We're a world-leading smart mobility tech company with over 1,750,000 subscribers across 23 countries, and we're looking for Sales Agents to join our Call Centre team in Pinetown, Durban. Role DescriptionThe Telesales Agent is a full-time on-site role locat...

Are you a go-getter, motivated to achieve results and up for a challenge? Do you have the ability to grow and nurture customer relationships? We're a world-leading smart mobility tech company with over 1,750,000 subscribers across 23 countries, and we're looking for Sales Agents to join our Call Centre team in Pinetown, Durban. Role Description The Telesales Agent is a full-time on-site role loca...

Providing Support to all Consumer and Corporate clients on the functionality/health of Tracker units.All queries and request will be assisted/dealt with efficiently and professional. Provide telephonic service existing clients.Handle after Installation product support related queries (TomTom, Empower, Skygistics and Skytrax related queries)Liaise with internal / external clients, branches, consul...

A GREAT PLACE TO WORK, A FRIENDLY TEAM AND FANTASTIC EARNING POTENTIAL AWAITS YOU Don't miss out! A rare opportunity has just arisen to join our dynamic Sales Team in Durba n. We are looking for an experienced Internal Sales Consultant to join our established and friendly team and hope that that person will be you! There are so many reasons to join us. We are on a sharp, progressive journey to, n...

This is a permanent full-time role as a Head of Operations in our Umhlanga site, South Africa office. The role is on-site. Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to ove...

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.STUDENT SUPPORT CONSULTANT - DURBANCORE PURPOSEThe core purpose of the job is to provide efficient service to students within the departmental service level agreements and according to institutional...

Junior Call Centre Manager QA Ignition Group 2023-07-24 Umhlanga Job Ref #: IG-277 Industry: Telecommunications Job Type: Permanent Positions Available: 1 With deep roots in South Africa, our Operational teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage! The core function of the QRC team is t...

REPORTS TO: HR Executive and COE ExecutiveLOCATION: Durban, Mount EdgecombeCONTRACT: PermanentCORE PURPOSETo be a multi skilled facilitator across Collections, Customer Services and TelcoTo be flexible and adaptable with working UK and US hoursTo provide a professional and efficient admin support function to the training departmentTo conduct training of new and existing staff as and when required...

Job description The Call Centre Supervisor is responsible for overseeing the daily operations of the call centre, ensuring efficient and effective performance, and providing leadership and support to call centre agents. The supervisor will manage a team, monitor metrics, handle escalated calls, quality control and contribute to the development of strategies to improve customer service and product...

These jobs were popular with other job seekersThis role is intended to support the Operations in delivering to the staffing plans that are agreed internally and externally with our Clients.Duties & ResponsibilitiesMonitor and manage contact centre demand across all campaigns on a daily basis.Balancing activities / staffing to ensure that service levels are being met,Analyse and review intraday pe...

A GREAT PLACE TO WORK, A FRIENDLY TEAM AND FANTASTIC EARNING POTENTIAL AWAITS YOU Don't miss out! A rare opportunity has just arisen to join our dynamic Sales Team in Durba n. We are looking for an experienced Internal Sales Consultant to join our established and friendly team and hope that that person will be you! There are so many reasons to join us. We are on a sharp, progressive journey to, n...

At Concentrix Webhelp, commitment, integrity and team playing is valued and well recognised.You've been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off.We're on the lookout for a determined individual who values the importance of team playing and are ready to s...

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africas biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And thats just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at...

Renal Registered Nurse and/or Clinical Technologist | Renal Function Nursing Facility Durban Kidney & Dialysis Centre Position Renal Registered Nurse and/or Clinical Technologist | Renal Introduction A vacancy exists for a Renal Registered Nurse and/or Clinical Technologist (Renal), based at Durban Kidney & Dialysis Centre, reporting to the Unit Manager. The successful candidate will be responsib...

Renal Registered Nurse and/or Clinical Technologist | Renal Function Nursing Facility Durban Kidney & Dialysis Centre Position Renal Registered Nurse and/or Clinical Technologist | Renal Introduction A vacancy exists for a Renal Registered Nurse and/or Clinical Technologist (Renal), based at Durban Kidney & Dialysis Centre, reporting to the Unit Manager. The successful candidate will be responsib...