customer service call centre agents durban jobs

Job description The Call Centre Supervisor is responsible for overseeing the daily operations of the call centre, ensuring efficient and effective performance, and providing leadership and support to call centre agents. The supervisor will manage a team, monitor metrics, handle escalated calls, quality control and contribute to the development of strategies to improve customer service and product...

These jobs were popular with other job seekersThis role is intended to support the Operations in delivering to the staffing plans that are agreed internally and externally with our Clients.Duties & ResponsibilitiesMonitor and manage contact centre demand across all campaigns on a daily basis.Balancing activities / staffing to ensure that service levels are being met,Analyse and review intraday pe...

The Call Centre Supervisor is responsible for overseeing the daily operations of the call centre, ensuring efficient and effective performance, and providing leadership and support to call centre agents. The supervisor will manage a team, monitor metrics, handle escalated calls, quality control and contribute to the development of strategies to improve customer service and productivity. Responsib...

Are you interested in joining our client's team of call centre agents, do you have a passion for customer service?We are looking for call centre agents to join our client's team in Durban Kingsmead | UmhlangaThis is a permanent role Hours: Monday to Sunday in Rotational shifts 24/7 Salary:Basic: R5250Attendance bonus: R1000Shift Allowance: R1000 (0nly applicable if they are working evening shifts...

Are you interested in joining our client's team of call centre agents, do you have a passion for customer service? We are looking for call centre agents to join our client's team in Durban Kingsmead | Umhlanga This is a permanent role Hours: Monday to Sunday in Rotational shifts 24/7 Salary: Basic: R5250 Attendance bonus: R1000 Shift Allowance: R1000 (0nly applicable if they are working evening s...

This role is intended to support the Operations in delivering to the staffing plans that are agreed internally and externally with our Clients. Monitor and manage contact centre demand across all campaigns on a daily basis. Balancing activities / staffing to ensure that service levels are being met, Analyse and review intraday performance, Understand and report on call drivers, working closely wi...

This role is intended to support the Operations in delivering to the staffing plans that are agreed internally and externally with our Clients. Monitor and manage contact centre demand across all campaigns on a daily basis. Balancing activities / staffing to ensure that service levels are being met, Analyse and review intraday performance, Understand and report on call drivers, working closely wi...

Job Purpose Are you an energetic, well-traveled, passionate individual who loves everything about travel? Are you a Customer-Centric and motivated team player? Is your passion turning Holiday Dreams into a reality? We are seeking experienced travel consultants nationally ( Johannesburg/Durban/Cape Town) Call Centre. Our travel consultants provide world-class service by effectively managing and co...

At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of customer satisfaction. JOB RESPONSIBILITIES ...

Candidates should be committed, driven, results-oriented advisers who are able to work on their own as well as in a team environment. Responsibilities: Source sufficient lead generating opportunities to ensure 10 client quotes per week and 40 per month minimum Minimum requirement of 8.5 written policies per month Maintain and update your Lead Generation Matrix on a weekly basis Once a quote is re...

Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents. Position Overview: As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolv...

Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolvin...

Are you interested in joining our client's team of call centre agents, do you have a passion for customer service? We are looking for call centre agents to join our client s team in Durban Kingsmead | Umhlanga This is a permanent role Hours: Monday to Sunday in Rotational shifts 24/7 Salary: Basic: R5250 Attendance bonus: R1000 Shift Allowance: R1000 (0nly applicable if they are working evening s...

Are you interested in joining our client's team of call centre agents, do you have a passion for customer service?We are looking for call centre agents to join our client s team in Durban Kingsmead | UmhlangaThis is a permanent role Hours: Monday to Sunday in Rotational shifts 24/7 Salary:Basic: R5250Attendance bonus: R1000Shift Allowance: R1000 (0nly applicable if they are working evening shifts...

Call centre agents required for UK campaign. Must have minimum 1 year experience in international campaigns. Customer service experience Fluent in English language

Job DescriptionThe role is ideal for talented and motivated sales and service Call Centre Agents that enjoy speaking to and assisting customer. Candidates should be well versed in Inbound and/or Outbound call handling, Sales and Service. Candidates will be dealing with motivated car sellers that would like to trade their vehicles via an online platform and need help to get the best deal possible ...

Dynamic call centre based in durban greyville is looking for experience call centre agents. Basic salary r4500 commission. Email cv to kevin@riseupgroup. Co. Za

Support all aspects of the technical department. These include: queries from customers, assisting with complex service calls, technician support, queries around parts. Monitoring whatssap group and taking action Ability to multitask and stay organized Excellent interpersonal and problem solving skills both telephonically and face to face Ability to communicate with both clients and technicians St...

Calling all experienced call centre agents We looking for vibrant energetic money driven people market related salary at R5000 if you feel you the ideal candidate contact Vishal on 0817138202 call or wattsapp

Call centre agents, customer service agents, receptionists wanted by a major shipping transport and logistics company, ideal candidates please emailcv to or WhatsApp CV to 0624504345 for immediate interviews appointment

Looking for experienced call centre agents to sell various products including cellphone contracts, medical insurance and loyalty rewards. Basic plus commission. Monday to Friday @ 8:30 to 16:00. Call to set up an interview

Call Centre in central Durban looking for well spoken individuals to join the team. Grade 12 required and must be computer literate. Preferably individuals living in central Durban should apply.Please send cv to

RequirementBachelor's degree in business administration, management, or a related field. Master's degree is a plus.8 years' experience in a multi-national company at management Level.12 years' experience in customer serviceMust have proven experience with Logistics industryStrong understanding of EcommerceStrong understanding of customer service principles and practices.Excellent communication an...

RequirementBachelor's degree in business administration, management, or a related field. Master's degree is a plus.8 years experience in a multi-national company at management Level.12 years experience in customer serviceMust have proven experience with Logistics industryStrong understanding of EcommerceStrong understanding of customer service principles and practices.Excellent communication and ...