We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers. 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557 Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom. We provide Assistance and Claims Management services for insurers...
Are you an experienced professional from a top-tier security service company looking for your next exciting opportunity? Look no further! We're seeking a talented individual to join our international CCTV client on a 3-month contract in Bramley.Job Description:-Client Interaction: As a call Centre agent, you'll be responsible for attending to clients over the phone, serving as a vital part of our...
-Understands the technical part with operation and troubleshooting on surveillance security products, software and mobile applications.-Must have Matric, 2- 5 years' working experience in a security service company / or installed CCTV products and tested it.-Must be based in Johannesburg and have own vehicle.-Knowledge of IPV address 4 and 6, subnetting, porting, mapping, routing.-Excellent custo...
Job Requisition and Talent Acquisition Contact REQ: 133042 TA Consultant: Lebohang Monate Advert Closing date: 28/03/2024 Career Stream CALL CENTRE (Service) Leadership Pipeline Manage Self: Technical Job Purpose To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained. Job Responsi...
Description This role manages a technical processes team which includes efficient and effective administration as well as coaching and development of all staff in order to maximise productivity. The incumbent is individually accountable for achieving results through others, over periods of 1 day to 3 months.Duties and ResponsibilitiesManages daily operational (client service and or administrative...
Our Client in Higher Education currently has a position available for a Junior Enrollment Agent to present High Certificates to potential students over the phone, email and social media in a professional and positive environment. Responsibilities Include: Quickly become a subject-matter-expert through continuous process and product knowledge improvement, while representing Tertiary and supporting...
At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of customer satisfaction. JOB RESPONSIBILITIES ...
At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of customer satisfaction. JOB RESPONSIBILITIES ...
Date Posted:2024-03-27Country: South AfricaLocation: Otis PTY LTD, 84 Pickering street, Newton, Port Elizabeth, South AfricaJob TitleRole OverviewLiaise with customers and feedback to customerComplete reports / timesheets as per requirementsEnsure safekeeping of company tools and equipmentCarry out on site trainingPromote a culture of the highest ethical standardsPromote the principals of Service...
Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolvin...
As a L0 Call Centre Agent specializing in Battery Energy Storage Systems (BESS), you will be a key member of our support team, playing a crucial role in ensuring the seamless operation of our BESS products. Your primary responsibility will be to provide technical assistance to our customers, troubleshoot issues, and collaborate with internal teams to deliver top-notch support. This position offer...
What We'll Bring:This associate will play an important role in measuring the quality of Consumer Interactive processes and support all policies, and laws that govern our business. The associate will ensure work completed by TU or vendor associates working on behalf of TU is processed accurately with a direct emphasis on risk mitigation.What You'll Bring:Ensure that all TransUnion and government g...
We are hiring a Service Controller This position is responsible for the effective and efficient scheduling of new installations, repairs and re/de-installations by Technicians. Main job functions: Receive new requests for installations from the New Business and Contracts Department Efficiently schedule all customer requests to ensure that Technicians' time and knowledge is optimally used. Consist...
Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels. The successful applicant will be responsible for but not limited to the following job functions:Servici...
Allgemeine Angaben Land Südafrika Job Kategorien Freelance Work Style Remote Jobbeschreibung TELUS International is looking for participants from South Africa for our photos annotation project. The task can be completed remotely from the comfort of your own home. Task Description: As a photo annotator, you will be assigned to tasks generated from the photos and videos in your phone library and yo...
Compliance and Quality Lead Req ID#: 380625 ZA Job Description: In June 2023 Foundever launched our first site in Cape Town and are now looking for a Compliance and Quality Lead to join our bustling site in preparation for a busy 2024. If you would like to have the opportunity to work with our varied and well-known brands, be part of a brilliant and supportive culture that makes a positive impact...
Are you a motivated and energetic individual with a passion for sales? Are you looking for an exciting opportunity to grow and succeed in a dynamic environment? Look no further! We are seeking enthusiastic Telesales Agents to join our client based in Woodstock, Cape Town. As a Telesales Agent, you will be responsible for: Sell insurance products telephonically to potential policyholders by readin...
Job Description Are you a motivated and energetic individual with a passion for sales? Are you looking for an exciting opportunity to grow and succeed in a dynamic environment? Look no further! We are seeking enthusiastic Telesales Agents to join our client based in Woodstock, Cape Town. As a Telesales Agent, you will be responsible for: Sell insurance products telephonically to potential policyh...
We provide Assistance and Claims Management services for insurers and brokers around the world. Our expertise in Claims Management, pioneering processes, in-house professionals and worldwide network of associates, are what make stand out to our partners and their customers. Collinson Group is a global leader in shaping and influencing customer behaviour to drive revenue and add value for our clie...
Operations Manager Req ID#: 382787 ZA Job Description: We are looking for an experienced Operations Manager to support the continued growth and expansion of Foundever Cape Town! At Foundever , you will find our contact centre jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Your working life is how you spend a large p...
Our client helps people in every phase of their life to enjoy unrestricted quality of life within their own four walls. As one of the market leaders in the field of stairlifts and home lifts, it is their daily ambition to offer their customers the best advice and service. A day in your future role No Cold Calling You receive inquiries from interested parties, consult them on our products over the...
Outbound Sales Call Centre Agents needed.You're comfortable and excellent on the phone, and you've demonstrated success selling telephonically. You're goal-oriented, and most importantly, you believe in yourself!Join our vibrant team to experience exceptional training, mentoring, and professional support!Requirements:Matric (Grade 12) Essential.Minimum of 2 years outbound sales call centre experi...
A vacancy exists for an Inbound Client Services Call Centre in Claremont Cape Town. Applicants must have a thorough understanding of medical aid operations or insurance policy administration and operations. This is an URGENT ROLE - so the successful candidate must be able to start 1 April or sooner.The contact centre is responsible for the inbound telephonic servicing of the individual policyhold...
Job Purpose The purpose of the position is to support existing PaySpace clients via email or telephonically by analysing their requirements, troubleshooting their problem, or providing guidance on the system. Duties and Responsibilities Ensures customer excellence Builds and maintains strong relationships with the customer base. Lives the company's values and service standards with regard to cust...
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