Customer Experience Manager Jobs

Manager - Customer Service Experience page is loaded Manager - Customer Service Experience Apply locations Cape Town time type Full time posted on Posted 3 Days Ago job requisition id JR001102 Oversees and manages the overall operation of the customer service centre in support of our Retail, C&I, Aviation, and Lubricants businesses within South Africa and Botswana. Develops and leads a cohesive c...

Manager - Customer Service Experience page is loaded Manager - Customer Service Experience Apply locations Cape Town time type Full time posted on Posted 3 Days Ago job requisition id JR001102 Oversees and manages the overall operation of the customer service centre in support of our Retail, C&I, Aviation, and Lubricants businesses within South Africa and Botswana. Develops and leads a cohesive c...

Overview A leading logistics company situated in Gauteng is urgently seeking the expertise of an experienced Senior Operations Manager to join their team. The successful incumbent for this position will be responsible for: Ensure that the team complies with designated system processes in terms of file registration and updates of event statuses, including the monitoring of shipments, obtaining mar...

Job Description:Clover SA is looking for an experienced Customer Insights Manager to join our dynamic Marketing team at Clover Head Office in Roodepoort. The successful candidate will conduct marketing research and investigations and advise brand management accordingly.(ads1)Job Responsibilities:Brief research agenciesDraw up research briefs based on Marketing's requirementsInvestigate the best r...

CORE DESCRIPTION Responsible for Tactical/Operational and or Strategic Supplier relationship management. Including amongst others managing relationships between business (tactical/operational and strategic units) and suppliers as well as supplier performance. Ensuring that suppliers deliver against contractual SLAs and requirements of business units in achieving objectives. Managing escalations/d...

A vacancy has arisen for a Customer/Key Account Manager at OEM to manage the account and onsite Team. The incumbent will be based in Pretoria, reporting directly to the National Sales and Marketing Manager. Key responsibilities: Build strong relationships with Paint Shop, Production, Purchasing and Senior Plant leadership across the various functional areas ensuring high customer engagement. Mana...

A vacancy has arisen for a Customer/Key Account Manager at OEM to manage the account and onsite Team. The incumbent will be based in Pretoria, reporting directly to the National Sales and Marketing Manager. Key responsibilities:Build strong relationships with Paint Shop, Production, Purchasing and Senior Plant leadership across the various functional areas ensuring high customer engagement.Manage...

A vacancy has arisen for a Customer/Key Account Manager at OEM to manage the account and onsite Team. The incumbent will be based in Pretoria, reporting directly to the National Sales and Marketing Manager. Key responsibilities:Build strong relationships with Paint Shop, Production, Purchasing and Senior Plant leadership across the various functional areas ensuring high customer engagement.Manage...

Job Summary: As Customer Experienced Officer, take responsibility to plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience. Minimum Qualifications and Experience: Diploma: Marketing or healthcare related.3 5 years in a health care environment.Experience as a customer experience specialist is advantageous.Computer proficienc...

Job Description: The incumbent will be responsible for the execution and management of company's facilities management function in line with strategic mandate.The role focusses on strategy and governance, facilities management, contract management, budget management, customer/stakeholder management, monitoring and reporting, and building a professional team.The incumbent will therefore be respons...

These jobs were popular with other job seekers Recycling Consolidated Holdings (PTY) Ltd Recycling Consolidated Holdings (PTY) Ltd As the Group Customer Care Manager, you will play a pivotal role in overseeing and enhancing the customer service experience across all branches of the car rental operations throughout South Africa. Your primary objective will be to ensure the highest level of custome...

Duties & Responsibilities of a Senior Store Manager: Overseeing overall operation of the restaurant/ take-awayEnsuring quality standards of food and PEDROS Standard Operating Procedures are maintainedOverseeing and managing stock control, purchasing and ordersDealing with customer complaints and maintaining customer service levels of the restaurant/ take-awayMaximizing profitability and meeting s...

Duties & Responsibilities of a Senior Store Manager: Overseeing overall operation of the restaurant/ take-awayEnsuring quality standards of food and PEDROS Standard Operating Procedures are maintainedOverseeing and managing stock control, purchasing and ordersDealing with customer complaints and maintaining customer service levels of the restaurant/ take-awayMaximizing profitability and meeting s...

These jobs were popular with other job seekersOur client, within the automotive component manufacturing space, is seeking a Commercial Department Manager (SALES) to join their Profit Management Division. The position requires an individual with excellent leadership and management skills, who can manage a variety of cross-functional teams, with combination of knowledge, skill, and experience in co...

.When it comes to igniting a team of trailblazers, we're number 1. The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:The Channel Enabler role within the Postpaid CVM and Vodacom Direct area of the Consumer Business unit at Vodacom is a pivotal role focused on driving customer acquisition and retention as well as revenue growth throug...

.When it comes to igniting a team of trailblazers, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:The Channel Enabler role within the Postpaid CVM and Vodacom Direct area of the Consumer Business unit at Vodacom is a pivotal role focused on driving customer acquisition and retention as well as revenue growth throu...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

Overview Hire Resolve s client is urgently seeking the expertise of a Senior Study & Design Engineer in Cape Town. Role and Responsibilities: The Senior Study and Design Engineer will provide support for the full suite of engineering activities, in particular in the pre-construction context. The role encompasses delivery of technical analyses and designs, as well as support for the Study and Desi...

Description CORE DESCRIPTION Responsible for Tactical/Operational and or Strategic Supplier relationship management. Including amongst others managing relationships between business (tactical/operational and strategic units) and suppliers as well as supplier performance. Ensuring that suppliers deliver against contractual SLAs and requirements of business units in achieving objectives. Managing e...

Nelson Mandela University is a new generation university, distinguished by the wide range of study options and access routes open to students. Being named after one of the worlds most iconic statesmen gives us the unique opportunity of advancing our transformation imperatives and align our University with the ideals, values and vision of the late Nelson Rolihlahla Mandela for a more equal, fair a...

JOB RESPONSIBILITIES Tactical/ Operational supplier relationship management - Ensure supplier execution against SLAs/ operational requirements (between regions and suppliers) and monitoring and improving performance management frameworks of contracts - Manage poor performance of suppliers using remedial actions/ plans and or contractual mechanism, e.g. penalties - Ensure and facilitate equal work...

JOB RESPONSIBILITIESTactical/ Operational supplier relationship management- Ensure supplier execution against SLAs/ operational requirements (between regions and suppliers) and monitoring and improving performancemanagement frameworks of contracts- Manage poor performance of suppliers using remedial actions/ plans and or contractual mechanism, e.g. penalties- Ensure and facilitate equal work allo...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. They will have the responsibility for customer and governance aspects, as well as i...

Description Job Purpose: To provide a courteous, prompt, and professional administration service to all customers and internal departments and ensure all accounts are administered comprehensively. Key Responsibilities: Communicating schedules and order dates to external sales teams and customers.Raising customer orders on the business system, receive customer repeat orders with an amendment to th...