Customer Engagement Manager jobs

Job Description Are you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Johannesburg as the Customer Engagement Manager , where you'll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience. If you're a dynamic and strat...

We are thrilled to be working with a leading and prestigious client!We are seeking a highly experienced Client Relations Manager: Hospitality Operations and Customer Engagement to join their team. We are looking for someone with extensive experience in customer engagement, contracts management, and operations within a hospitality or service-oriented environment.As a Client Relations Manager, you'...

These jobs were popular with other job seekers DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. Duties & ResponsibilitiesENVIRONMENT:Our client specializes in assisting global businesses, functioning across numerous data centres and catering to users situated in dive...

Diligent Boards - Customer Success Manager Job Title and Overview The Customer Success Manager manages a portfolio of accounts and guarantees an exceptional customer experience, revenue retention and referrals across Africa. Being the primary liaison for customer relationships for the Diligent Boards product, the CSM will engage in proactive account management tasks and work closely with other te...

Purpose of the Role The purpose of the Customer Engagement Manager is to deliver digital and analytical solutions that optimise Shoprite's customer engagement capabilities while delivering customer growth and profitability within the Rewards program. The role generates and translates data into meaningful insights and collaborates with a cross functional team of data scientists, analysts, product ...

Purpose of the RoleThe purpose of the Customer Engagement Manager is to deliver digital and analytical solutions that optimise Shoprite's customer engagement capabilities while delivering customer growth and profitability within the Rewards program. The role generates and translates data into meaningful insights and collaborates with a cross functional team of data scientists, analysts, product m...

A vacancy has arisen for a Customer/Key Account Manager at OEM to manage the account and onsite Team. The incumbent will be based in Pretoria, reporting directly to the National Sales and Marketing Manager. Key responsibilities: Build strong relationships with Paint Shop, Production, Purchasing and Senior Plant leadership across the various functional areas ensuring high customer engagement. Mana...

Responsible for Tactical/Operational and or Strategic Supplier relationship management. Including amongst others managing relationships between business (tactical/operational and strategic units) and suppliers as well as supplier performance. Ensuring that suppliers deliver against contractual SLAs and requirements of business units in achieving objectives. Managing escalations/disputes between S...

Responsible for Tactical/Operational and or Strategic Supplier relationship management. Including amongst others managing relationships between business (tactical/operational and strategic units) and suppliers as well as supplier performance. Ensuring that suppliers deliver against contractual SLAs and requirements of business units in achieving objectives. Managing escalations/disputes between S...

Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 30 Countries anchored by 7 Regional Offices. We are seeking for ent...

These jobs were popular with other job seekers Recycling Consolidated Holdings (PTY) Ltd Recycling Consolidated Holdings (PTY) Ltd As the Group Customer Care Manager, you will play a pivotal role in overseeing and enhancing the customer service experience across all branches of the car rental operations throughout South Africa. Your primary objective will be to ensure the highest level of custome...

Global Delivery Customer Engagement - Manager page is loaded Global Delivery Customer Engagement - Manager Solicitar locations Johannesburg time type Full time posted on Publicado hace 4 días job requisition id 19027694 TransUnion's Job Applicant Privacy Notice Lo que traeremos: What you'll bring: Experience in client-facing functions that support existing and new client deliveries end to end fro...

701 S Milton Rd Flagstaff Arizona, 86001, 1 (925) 5565123 x#208Starting Pay: $17.00 / HourPosition Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driv...

Our client a well-established Telecommunications service provider is urgently looking for a Senior Manager: Supplier Contract Management. The ideal candidate will be responsible for Tactical/Operational and or Strategic Supplier relationship management. Including amongst others managing relationships between business (tactical/operational and strategic units) and suppliers as well as supplier per...

Director, SMB Customer Success page is loaded Director, SMB Customer Success Apply locations South Africa - Johannesburg posted on Posted 2 Days Ago job requisition id R4274 Director, SMB Customer Success Are you passionate about stopping bad things from happening to good organizations? At Mimecast, we do just that but in Customer Success, we strive to make things even better for our customers. W...

What will you do?This career opportunities are available at Santam Direct for a Client Service Consultant; the successful incumbent will be based in Bellville.The Client Service Consultant will offer world class products and services to clients, whilst achieving targets related to quality, productivity and compliments in a call center environment.What will make you successful in this role? Accura...

Black Swan Data is a leading provider of data, software and consulting services for the consumer goods industry. Our technology uses AI and social data to power the insight and innovation capabilities of brands like PepsiCo, Kraft Heinz and Heineken.We are a values-driven company that is committed to our people's wellbeing and growth. We believe that our people are our greatest asset, and we want...

Black Swan Data is a leading provider of data, software and consulting services for the consumer goods industry. Our technology uses AI and social data to power the insight and innovation capabilities of brands like PepsiCo, Kraft Heinz and Heineken. We are a values-driven company that is committed to our people's wellbeing and growth. We believe that our people are our greatest asset, and we wan...

Darktrace is currently expanding its Enterprise Customer Success team, which will provide the successful candidate an opportunity to gain valuable experience in the rapidly evolving cyber security industry. In the Customer Success role, you will be managing accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals, expansion, and advoc...

PURPOSE OF ROLE:Responsible for crafting and driving the product vision, strategy, and roadmap for the IT products serving customer and marketing business sectors within the Groups framework. Integral to the IT Product team, this role spearheads product prioritization, feature development, and lifecycle management. Combining hands-on involvement in analysis, design, user story creation, and activ...

Darktrace is currently expanding its Enterprise Customer Success team, which will provide the successful candidate an opportunity to gain valuable experience in the rapidly evolving cyber security industry. In the Customer Success role, you will be managing accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals, expansion, and advoc...

Purpose Statement:To be the custodian of the CE communication strategy, understand the Banks market and clients needs and act as an advisor to internal business stakeholders on content, channels, systems and data related to CE.To meet business objectives through acquiring and optimising quality clients as well as support client value and service communication journeys.To develop effective client ...

Responsible for Tactical/Operational and or Strategic Supplier relationship management. Including amongst others managing relationships between business (tactical/operational and strategic units) and suppliers as well as supplier performance. Ensuring that suppliers deliver against contractual SLAs and requirements of business units in achieving objectives. Managing escalations/disputes between S...

Call Center Agent - Inbound - Durban - Grid Eye, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insuranc...