Seeking an experienced Customer Support / Technical Consultant from a leading Security service company to join an international CCTV client on a 3-month contract towards East London.Understands the technical part with operation and troubleshooting on surveillance security products, software and mobile applicationsMust have Matric, 2- 5 years' working experience in a security service company / or ...
Position duties:Perform outbound calls for confirmation of cover and other questionsMaintain service level agreement to reach set targetsWork closely with underwriting teams andBe involved with the quality assurance procedure of all captured informationPosition Requirements:Must have matric and drivers license You must have exceptional telephone skillsKnowledge or experience in health-related ter...
Applications are invited for the Helpdesk Agent Tier 1 position to be based in East London . PURPOSE OF THE ROLE: Tier 1 Helpdesk Agents provide friendly and efficient first contact support to customers through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to ...
Functieomschrijving The Service Desk Agent is a technical role within the Service Desk which reports into the Service Desk Team Leader. Daily responsibilities include responding to in-bounds, routine customer telephone inquiries regarding products, services, order status, and other general questions. Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales or r...
Mango5 is one of the top BPO Outsource Centres in South Africa, offering outsourced services to local and international clients. Our Contact Centre in Cape Town has a rich history of delivering best in class BPO services. Mango5 has built a reputation of delivering quality outsourced service offerings since December 2005. Our product offerings have always been innovative and in keeping with the n...
Operations Manager - UK Insurance - Port ElizabethFull job descriptionJob Title: Operations Manager UK Customer ServiceCompany: OutworxLocation: Port ElizabethAbout Us: Outworx is a leading BPO dedicated to delivering exceptional customer service experience. We pride ourselves on fostering a positive and supportive work environment while striving for excellence in customer satisfaction.Position O...
What you'll be doing if you get the job: You'll have to keep your finger on the pulse of our internal service level agreement to make sure that we achieve the agreed targets and turnaround times. You'll work closely with our claims assessors and build relationships with our Doctor's room. You will need to be creative in finding alternative ways of getting what we need from stakeholders. Who'll yo...
What you'll be doing if you get the job: You'll have to keep your finger on the pulse of our internal service level agreement to make sure that we achieve the agreed targets and turnaround times. You'll work closely with our claims assessors and build relationships with our Doctor's room. You will need to be creative in finding alternative ways of getting what we need from stakeholders. Who'll yo...
Vacancy: Technician Region: Eastern Cape Division: Fidelity Cash Solutions Reporting to: Regional Manager Overall Purpose of the job: Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Access control, CCTV, Fire and Automation. Minimum qualifications and experience: Matric or equivalent Minimum 3 years experience as an Elect...
Description Position duties: Following up on medical requirements daily Making outbound calls and chasing claims requirements Working closely with claims assessors Position requirements: Grade 12 You must have exceptional telephone skills Claims administration experience in short- or long-term insurance Previous call centre or customer service experience is preferable
Description Position duties: Following up on medical requirements daily Making outbound calls and chasing claims requirements Working closely with claims assessors Position requirements: Grade 12 You must have exceptional telephone skills Claims administration experience in short- or long-term insurance Previous call centre or customer service experience is preferable
Description Position duties: Capture of new electronic or paper proposal applications on system Perform outbound calls for confirmation of cover Ensure quality assurance of all captured information Position requirements: You must have passed grade 12/matric with Maths literacy or NFS achievement level 3 You must have exceptional telephone skills Knowledge or experience in health-related terminolo...
Description Position duties: Capture of new electronic or paper proposal applications on system Perform outbound calls for confirmation of cover Ensure quality assurance of all captured information Position requirements: You must have passed grade 12/matric with Maths literacy or NFS achievement level 3 You must have exceptional telephone skills Knowledge or experience in health-related terminolo...
The Würth Group is the world market leader in assembly and fastening materials and it currently consists of over 400 companies operating in more than 80 countries.At Würth South Africa Co. (Pty) Ltd, we offer over 6000 products which are delivered nationwide directly to our customers. We service our customers through our 15 Pick-up Shops, Online store, our Call Centre and more than 290 permanentl...
Call Centre Operator (Logistics Industry) - AkasiaPLEASE ATTACH YOUR ORIGINAL CV TO APPLY FOR THIS POSITION.Company DescriptionA leading logistics company is in search of a Call Centre Operator to be based in Akasia, Pretoria. The suitable candidate must be able to work shifts, including weekends.Job DescriptionJob descriptionThe Call Centre operates 24/7/365. The Call Centre Operator will be mai...
Position duties: Perform outbound calls for confirmation of cover and other questions Maintain service level agreement to reach set targets Work closely with underwriting teams and Be involved with the quality assurance procedure of all captured information Position Requirements: Must have matric and drivers license You must have exceptional telephone skills Knowledge or experience in health-rela...
Inbound Call Centre Agent jobs in Port Elizabeth, Eastern Cape WNS Global Services jobs in Port Elizabeth, Eastern Cape Port Elizabeth, Eastern Cape An International Outsourcing company is looking for Call centre/Customer Service agents.This is a fantast
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RequirementBachelor's degree in business administration, management, or a related field. Master's degree is a plus.8 years experience in a multi-national company at management Level.12 years experience in customer serviceMust have proven experience with Logistics industryStrong understanding of EcommerceStrong understanding of customer service principles and practices.Excellent communication and ...
DUTIESTechnical Call Centre Operations as per TrainingClient interfacing-professional and informed.Alarm Management, Response and Escalation as per TrainingRemote Technical Assistance as per Training.Where required, fault finding and fault rectification on site.Camera Operations ManagementInterval based scanning and report based on required scheduleEscalation where required.Data Centre Operations...
Our client has an exciting opportunity for a Service Consultant within the medical scheme space and based in Cape Town. The Service Consultant is a customer service champion, who provides an informative & intuitive customer experience to stakeholders (including: Medical Schemes, Members of the medical scheme, Providers, Employer groups & Intermediaries), proactively striving to resolve each query...
Job DescriptionMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Key responsibilities: Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries delivering customer va...
We are seeking a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape, on a 6-month contract. Our client is a wholesaler of pharmaceutical products.The ideal candidate should be located in close proximity to Bellville and possess the following qualities:- High energy levels and a proactive approach to achieving targets- Demonstrated ability to deliver ...
Call Centre Agents for a upmarket UK clientPermanent position1 year call centre experience (non-negotiable)BPO experience is advantageousNight shift only - 2pm - 6amMonday - SundayClear articulationExcellent written skillsNo credit or criminal record
As a global premium leader in the fishing industry, the Oceana Group seeks to bring on board exceptional professionals who will help advance our mission to positively impact lives. Our core business is the catching, processing, marketing and distribution of canned fish, fishmeal, fish oil, lobster, horse mackerel, squid and hake. But that s just on the surface, deep down we are so much more. We a...
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