customer call centre agent johannesburg jobs

We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with a first time resolution to queries in order to provide quality service within the required SLA framework, business rules and regulatory requirements through the execution of predefined objectives as per agreed SOPs. 12 month contract - 100% Onsite Process: Accountable for own work quality, stand...

PPRA Call Centre Agent

A well-established Company in Randburg is looking to employ Call Centre Agents who can speak Swati. Duties and responsibilities include: Makes calls to customers from a set list - market research. Ensure that all calls are conducted in a professional and friendly manner, meeting the quality standards set by the company. Reaches daily set targets (productivity, quality, data) Minimum outbound call...

We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with a first time resolution to queries in order to provide quality service within the required SLA framework, business rules and regulatory requirements through the execution of predefined objectives as per agreed SOPs. 12 month contract - 100% Onsite Process: Accountable for own work quality, stand...

Johannesburg, South Africa | Posted on 02/08/2024 Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta Tech is owned by Alintac...

We have an exciting opportunity for a young and energetic person to join our Contact Centre. Duties and Responsibilities: Customer relationship building managementProvide customers with product and service informationProblem solving tasks during shiftHandle and take full responsibility for customer related queriesKey Competencies and Skills Strong verbal and written communication skillsListening ...

Business Segment: Personal & Private Banking Take personal customer sales demand (Lending, Retentions, Enablement, Home Loans Sales, UCount) or service enquiries for two or more of the following: Transactional, Risk, Segment (service only), Fleet, Wealth, Travel Wallet / Secure Code, and or just Secured Lending, or Biz Direct across various mediums (i.e. phone, fax, e-mail, social media etc.) acc...

We urgently require QUALIFIED Contact Centre Agents with some IT / Insurance background. Resolve client queries and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience. Adhere to prescribed timekeeping standards at all times and attempt to improve own standards continuously. Align and integrate own administrative support tas...

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution; Manage large amounts of incoming calls Log service calls received Coordinate technicians Ensure timeous handling of all customer queries Identify co...

Requirements: Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degreeResponsibilities: Manage large amounts...

We urgently require QUALIFIED Contact Centre Agents with some IT / Insurance background. Resolve client queries and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience. Adhere to prescribed timekeeping standards at all times and attempt to improve own standards continuously. Align and integrate own administrative support tas...

Randburg, South Africa | Posted on 01/18/2024 Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta Tech is owned by Alintacorp ...

The employee is appointed as: Sales Agent to render services generally associated with this position. Duties will include but will not be limited to: Key Responsibilities: Calling the lead database that is provided by management and converting these leads into quality sales for the company. Managing large amounts of outbound calls in a timely manner Delivering prepared sales scripts to persuade p...

Our organization , located in Roodepoort, is amongst the largest independent distributors of uniquely developed financial products within South Africa. We are currently in search of an ambitious and career-driven individual with a passion for sales , and an innate capability to develop into a leadership position The successful candidate will conduct outbound sales calls, present products and serv...

Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg. Responsibilities Key duties and responsibilities (including but not limited to): Process all customer transactions accurately and timeously. Manage orders from entry to finalisation.Manage all customer feedback requirements regarding Order Status, Backorder Reporting...

UDM International, a fast-paced direct marketing company is seeking a dynamic, driven, positive and hard-working individual to join the team! In-house training is provided with our amazing training team and coaches. Great weekly bonuses for meeting targets. Referral-based leads. No claw backs or desk fees. Great uncapped commission earn as much as youd like! Fully paid training, bonuses and incen...

The employee is appointed as: Sales Agent to render services generally associated with this position. Duties will include but will not be limited to: Key Responsibilities: Calling the lead database that is provided by management and converting these leads into quality sales for the company. Managing large amounts of outbound calls in a timely manner Delivering prepared sales scripts to persuade p...

Our organization , located in Roodepoort, is amongst the largest independent distributors of uniquely developed financial products within South Africa. We are currently in search of an ambitious and career-driven individual with a passion for sales , and an innate capability to develop into a leadership position The successful candidate will conduct outbound sales calls, present products and serv...

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution; Manage large amounts of incoming calls Log service calls received Coordinate technicians Ensure timeous handling of all customer queries Identify co...

Requirements:Matric2 years in Customer Service2 in Call Centre EnvironmentComputer LiteratePatientGreat Communication SkillsAbility to stay calm when customers are stressed or upset.Responsibilities:Ensure customer satisfaction and provide professional customer support.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Communicating with customers through ...

Listing reference: track_001179 Listing status: Under Review Apply by: 16 February 2024 Position summary Job category: IT and Telecommunications Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. The incumbent ...

Technical Authorisations Agent - Pioneering Progress in the Motor Industry!Are you a detail-oriented individual with a passion for ensuring technical excellence in the world of automobiles? Do you thrive on being the gatekeeper of cutting-edge automotive technologies? Join our client's team and be part of a team that drives innovation in the motor industry!About Our Client:They're not just in the...

Our client in the Hospitality Supply industry is currently looking for a Customer Service Agent , in Johannesburg. rocess all customer transactions accurately and timeously. Manage orders from entry to finalisation. Manage all customer feedback requirements regarding Order Status, Backorder Reporting, and general inquiries in adherence to all policies and procedures. Develop positive relationship...

*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE* Make a familyâ s year and ensure they have a comfortable road trip, by joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and dedicated individual with excellent customer service, organizational, sales and communication skills to join the team. To apply is absolutely essential that you ha...